Laurel Road, a digital banking platform and brand of KeyBank, is dedicated to providing tailored financial solutions primarily to healthcare professionals, doctors, dentists, nurses, and other graduates. Specializing in student loan refinancing, mortgages (including specific Doctor Loan programs), personal loans, and high-yield savings accounts, Laurel Road aims to empower its members to achieve their financial goals with competitive rates and a seamless online experience. They focus on simplifying complex financial decisions and offering personalized support, leveraging technology to meet the unique needs of their clientele.
KeyBank's headquarters in Cleveland manages overarching corporate strategy, finance, risk management, technology infrastructure, and operations that support all its brands, including Laurel Road. Laurel Road's specialized digital banking and lending services are developed and delivered through KeyBank's consumer banking and digital divisions.
The KeyBank headquarters complex includes Key Tower, a prominent skyscraper in downtown Cleveland, symbolizing the bank's long-standing presence and commitment to the region. The bank invests heavily in modern technology infrastructure to support its digital brands like Laurel Road.
As part of KeyBank, employees associated with Laurel Road are immersed in a culture that emphasizes financial expertise, customer-centricity, digital innovation, and community involvement. There's a specific focus on agile development and providing a superior digital experience for specialized market segments like healthcare professionals.
KeyBank's Cleveland headquarters serves as the central hub for its national operations, providing the strategic direction and robust financial and technological support necessary for Laurel Road to offer its advanced digital banking and lending solutions effectively across the United States.
Laurel Road primarily serves customers within the United States. As a brand of KeyBank, its strategic focus is on the domestic US market for its digital banking, lending, and refinancing products. Laurel Road does not have a significant operational presence or service offering targeted internationally.
127 Public Square
Cleveland
Ohio
USA
Address: 1000 Lafayette Blvd, Bridgeport, CT 06604, USA
Supports the nationwide customer base of Laurel Road, focusing on delivering its student loan refinancing, mortgage solutions (like physician loans), and banking services tailored for professionals and graduates.
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As of April 2025, Laurel Road' leadership includes:
Laurel Road has been backed by several prominent investors over the years, including:
Specific executive movements directly tied solely to the Laurel Road brand within KeyBank are not frequently publicized as leadership roles are integrated within KeyBank's broader consumer and digital banking structures. Leadership within these supporting KeyBank divisions is generally stable. No high-profile executive hires or exits specifically designated for leading the Laurel Road brand have been publicly announced in the last 12 months. Changes would typically be part of KeyBank's overall executive team updates.
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Emails from Laurel Road representatives typically use the @laurelroad.com domain. A common format is first name followed by a period and then the last name. As Laurel Road is part of KeyBank, some communications might also originate from @keybank.com addresses, which often use formats like firstname_lastname@keybank.com or firstinitial_lastname@keybank.com.
first.last@laurelroad.com (e.g., jane.doe@laurelroad.com)
Format
jane.doe@laurelroad.com
Example
80%
Success rate
laurelroad.com • May 16, 2024
Laurel Road announced the launch of a new mobile app experience and an enhanced suite of digital financial tools specifically designed for physicians and dentists. This initiative aims to further tailor its offerings to the unique financial needs of healthcare professionals....more
businesswire.com • February 27, 2024
Laurel Road launched a new credit card specifically for physicians and dentists, featuring 2% cash back on qualifying medical school loan payments made with the card, among other rewards....more
laurelroad.com • October 25, 2023
Laurel Road introduced 'Laurel Road Perks,' significantly enhancing its financial health and wellness platform. This program provides members with access to exclusive discounts and benefits across various lifestyle, professional, and wellness categories....more
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