Kitopi is a leading, tech-powered, multi-brand restaurant company. It operates a network of cloud kitchens (also known as ghost kitchens or satellite kitchens) that enable F&B brands to scale their delivery operations rapidly and efficiently. By providing managed kitchen infrastructure, culinary expertise, and advanced technology (like its proprietary Smart Kitchen Operating System - SKOS), Kitopi empowers restaurants to expand their reach to new customers without the need for traditional dine-in setups. They partner with a wide array of international and local food brands, handling everything from food preparation to delivery logistics.
Global headquarters driving strategic direction, technology innovation (including SKOS development), international expansion, financial operations, and central management for Kitopi's worldwide cloud kitchen network.
State-of-the-art, agile office space within the modern One Central development, designed to foster collaboration and innovation. Features open-plan layouts, advanced technology integration, and facilities supporting a dynamic workforce.
Fast-paced, entrepreneurial, and results-driven, with a strong emphasis on innovation, data-driven decision-making, and customer obsession. Known for its 'All In, All The Time' philosophy, promoting ownership and high performance.
Serves as the nerve center for Kitopi's operations across the MENA region and its global expansion efforts. Its Dubai location leverages the city's status as a major business and logistics hub, facilitating international growth.
Kitopi supports its global operations through a network of state-of-the-art cloud kitchens, technology hubs, and operational centers. Key functions supported globally include culinary operations, food production, technology development (for its proprietary Smart Kitchen Operating System - SKOS), logistics and delivery management, restaurant partner onboarding and support, marketing, and regional business development. They primarily operate in the Middle East (UAE, KSA, Kuwait, Bahrain, Qatar) with a strong foundation for further international expansion.
One Central, The Offices 2, Level 7, Dubai World Trade Centre
Dubai
Dubai
United Arab Emirates
Address: Key operational hub with multiple kitchen facilities across the city.
To lead Kitopi's growth and market penetration in the Kingdom of Saudi Arabia, adapting to local consumer preferences and expanding delivery coverage.
Address: Central operations and kitchen network hub.
To serve the dynamic Kuwaiti food delivery market, leveraging technology to optimize kitchen operations and enhance customer experience.
Address: Operational hub for Bahrain.
To establish and grow Kitopi's presence in Bahrain, catering to the unique F&B demands of the island nation.
Address: Key operational center in Qatar.
To capitalize on Qatar's growing food delivery sector, providing efficient and scalable kitchen solutions for partner restaurants.
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As of April 2025, Kitopi' leadership includes:
Kitopi has been backed by several prominent investors over the years, including:
Kitopi's executive team has shown stability over the past year, with a primary focus on scaling operations and strategic acquisitions rather than major leadership shuffles. No significant high-profile executive hires or departures have been publicly announced in the last 12 months. The existing leadership continues to drive the company's expansion.
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Kitopi commonly uses a standardized email format for its employees, typically combining the first name and last name, or first initial and last name.
[first].[last]@kitopi.com
Format
mohamad.ballout@kitopi.com
Example
90%
Success rate
Zawya • March 5, 2024
Kitopi and Careem Food have entered a strategic partnership to integrate Kitopi's network of over 200 brands onto the Careem Food platform, significantly expanding food choices for customers in the UAE....more
Caterer Middle East • November 15, 2023
Kitopi announced the launch of its new B2B catering vertical, 'Kitopi Catering', aimed at serving businesses, events, and corporate clients in the UAE with a wide range of culinary options....more
Wamda • July 19, 2023
Kitopi expanded its brand portfolio by acquiring two popular UAE-based cloud kitchen brands, Chef Katsu (specializing in Japanese katsu sandos and curry) and Know L’eat (focused on healthy meals)....more
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