Khoros is a global leader in digital-first customer engagement software and services. The Khoros platform, built on 20+ years of expertise, connects every facet of customer engagement, including digital contact centers, social media management, and enterprise online communities. Khoros helps brands foster authentic connections, build loyalty, gather insights, and drive growth by enabling them to listen, respond, and act on customer needs across all digital channels. Many of the world's most recognizable brands trust Khoros to power their digital customer experience.
Serves as the central hub for Khoros's global operations, including executive leadership, product strategy, engineering, marketing, finance, and corporate functions.
Located in The Domain, a vibrant, high-density office, retail, and residential center in Austin, offering employees access to modern amenities and a dynamic work environment. The office likely features open, collaborative workspaces and state-of-the-art technology.
Khoros fosters an innovative, collaborative, and customer-centric work culture. The Austin HQ likely reflects this with spaces designed to encourage teamwork, creativity, and a focus on delivering value to customers.
The Austin headquarters is strategically important for attracting top tech talent, driving innovation in customer engagement solutions, and overseeing the company's global expansion and operations.
Khoros supports its diverse global customer base through a network of strategically located offices and remote teams across North America, Europe, and Asia-Pacific. This worldwide presence enables Khoros to provide localized sales, customer success, engineering, and support services, ensuring comprehensive coverage and tailored solutions for brands operating in various international markets.
11800 Domain Blvd, Suite 300
Austin
TX
USA
Address: Central London (Specific address may vary, often near tech hubs)
Supports Khoros's growth and client base in the EMEA region, providing local expertise and fostering relationships with European brands.
Address: Prominent tech park in Bangalore (Specific address may vary)
Drives innovation in product development, provides round-the-clock support capabilities, and supports Khoros's global service delivery model.
Address: Downtown or Pearl District (Specific address may vary)
Contributes to product innovation and provides dedicated support for North American clients, complementing the Austin HQ.
Address: Manhattan (Specific address may vary, often near major business districts)
Strengthens Khoros's presence in a key global business center, facilitating engagement with large enterprise customers and partners.
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As of April 2025, Khoros' leadership includes:
Khoros has been backed by several prominent investors over the years, including:
Khoros has experienced key leadership appointments in the past 12 months, notably welcoming a new CEO and a new CMO to guide the company's strategic direction and market positioning.
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Khoros primarily utilizes the 'first.last' email format for its employees. This is a common convention in many technology companies, making it relatively predictable for professional communication.
first.last@khoros.com
Format
jane.doe@khoros.com
Example
85%
Success rate
Khoros Newsroom • February 13, 2024
Khoros announced the appointment of Katherine Calvert as its new Chief Marketing Officer (CMO). Calvert brings over two decades of experience in B2B technology marketing and will lead Khoros's global marketing strategy....more
Khoros Newsroom • September 7, 2023
Khoros announced that its Board of Directors has appointed Chris Tranquill as Chief Executive Officer. Tranquill, an experienced leader in enterprise software and customer experience, succeeded Jack Blaha, who transitioned to an advisory role....more
Khoros Newsroom • October 18, 2023
Khoros was recognized in the 2023 Gartner Magic Quadrant for Digital Customer Service and Support (DCSS) Technologies. This recognition highlights Khoros's capabilities in providing comprehensive solutions for digital customer engagement and support....more
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