HQ Function

The headquarters houses central functions for the John Lewis Partnership, including strategic planning, finance, merchandising, marketing, human resources, and overall management for John Lewis & Partners retail and other Partnership businesses.

Notable Features:

A modern office building situated in a prominent central London location, designed to support collaboration and embody the brand's contemporary image. It's part of a campus that also supports other Partnership operations.

Work Culture:

Reflecting its employee-owned structure, the work culture emphasizes partnership, shared purpose, integrity, and a commitment to customer satisfaction. The environment is designed to be inclusive and collaborative, valuing the contributions of all Partners.

HQ Significance:

The Victoria Street headquarters is pivotal for directing one of the UK's most trusted retail brands, formulating its business strategy, and upholding the unique co-ownership principles of the John Lewis Partnership.

Values Reflected in HQ: The headquarters' design and operational ethos aim to mirror the Partnership's core values: putting Partners first, delivering outstanding customer experiences, quality, and responsible business practices.

Location:

John Lewis & Partners' physical department stores are exclusively located in the United Kingdom. However, the company extends its reach internationally through its e-commerce website, johnlewis.com, which ships to many countries worldwide. This allows global customers to purchase a selection of its homeware, fashion, gifts, and other products. Historically, John Lewis & Partners has also experimented with limited physical international presence through shop-in-shop concessions in department stores in countries like Australia and Dubai, though its primary global engagement is via its online channel.

Street Address:

171 Victoria Street

City:

London

State/Province:

England

Country:

United Kingdom