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Jetsetter's Overview

Total employees81
HeadquartersNeedham
Founded2009

Jetsetter, a distinguished brand within the TripAdvisor family, specializes in curating and offering exclusive access to a handpicked collection of the world's finest luxury hotels, resorts, and unique travel experiences. Originally launched in 2009 as a members-only flash sale site for high-end travel, Jetsetter was acquired by TripAdvisor in 2013. Today, it leverages TripAdvisor's extensive platform to provide travelers with expertly vetted recommendations, insider deals, and inspiration to plan and book unforgettable journeys, focusing on quality, style, and exceptional service.

Where is Jetsetter's Headquarters?

HQ Function

Serves as the central hub for TripAdvisor's global operations, encompassing strategy, product development, engineering, marketing, sales, and administrative functions that support all its brands, including the curated Jetsetter collection.

Notable Features:

A modern, eco-friendly campus designed to foster collaboration and innovation, featuring open-plan workspaces, state-of-the-art technology, employee wellness facilities, and various amenities. The campus reflects TripAdvisor's commitment to a dynamic work environment.

Work Culture:

TripAdvisor fosters a work culture that is innovative, fast-paced, and data-driven, with a strong emphasis on collaboration and a shared passion for travel. Employees are encouraged to be curious, impactful, and traveler-centric, contributing to a mission of helping people around the world plan and book the perfect trip.

HQ Significance:

As the headquarters of a leading global travel guidance company, this location is pivotal for the strategic direction, technological advancement, and operational management of services and brands like Jetsetter, impacting millions of travelers worldwide.

Values Reflected in HQ: The headquarters' design and operations reflect TripAdvisor's core values of innovation, speed, global collaboration, sustainability, and a commitment to employee well-being and a traveler-first approach.

Location:

As an integral brand within TripAdvisor, Jetsetter benefits from TripAdvisor's extensive global footprint. The curated Jetsetter hotel selections and travel experiences are accessible to a worldwide audience through the TripAdvisor platform, which operates in approximately 43 markets and 22 languages. TripAdvisor's global infrastructure supports international marketing campaigns, localized content for Jetsetter offerings, multi-lingual customer support, and partnerships with travel providers across the globe, ensuring Jetsetter's reach extends to luxury travelers everywhere.

Street Address:

400 1st Avenue

City:

Needham

State/Province:

Massachusetts

Country:

USA

Jetsetter's Global Presence

London, United Kingdom

Address: 7 Soho Square, London, W1D 3QB, UK

Serves as a key center for TripAdvisor's European operations, tailoring services and marketing efforts, including those for the Jetsetter brand, to diverse European markets.

Singapore, Singapore

Address: Manulife Tower, 8 Cross Street, #26-01, Singapore 048424

Drives TripAdvisor's expansion, localization, and brand presence, including Jetsetter, across the diverse and rapidly growing Asia-Pacific travel landscape.

Buying Intent Signals for Jetsetter

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Jetsetter

As of April 2025, Jetsetter' leadership includes:

Matt Goldberg - President and Chief Executive Officer
Michael P. Noonan - Chief Financial Officer and Chief Administrative Officer
Kristen Dalton - President, TripAdvisor Core
Seth J. Kalvert - Chief Legal Officer and Secretary
Roberto Bangun - Chief Technology Officer, TripAdvisor Core

Investors of Jetsetter

Jetsetter has been backed by several prominent investors over the years, including:

TripAdvisor, Inc. (NASDAQ: TRIP) is the parent company of Jetsetter. TripAdvisor itself is a publicly traded company.
Historically, prior to its acquisition by TripAdvisor in 2013, Jetsetter was launched by Gilt Groupe, which was backed by venture capital firms such as Matrix Partners, General Atlantic, and Goldman Sachs.

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits1

Executive leadership and changes for the Jetsetter brand are managed within the broader TripAdvisor corporate structure. Significant executive movements at TripAdvisor impact its entire portfolio of brands. Over the past 12-18 months, TripAdvisor has seen key appointments aimed at strengthening its core business and driving growth.

Departures

John Boris, John Boris departed from his role as Chief Marketing Officer at TripAdvisor.

New Appointments:

Kristen Dalton, Kristen Dalton joined TripAdvisor as President of its Core business, overseeing key platform operations.

Technology (Tech Stack) used by Jetsetter

Discover the tools Jetsetter uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Jetsetter Email Formats and Examples

While Jetsetter is a brand within TripAdvisor, it has historically maintained some brand-specific communication channels. For direct Jetsetter brand communications or team members specifically focused on the Jetsetter vertical, emails might use the @jetsetter.com domain. Common formats include first.last@jetsetter.com or firstinitiallast@jetsetter.com. For general corporate roles within the parent company, TripAdvisor's email formats (e.g., flast@tripadvisor.com) would be used.

first.last@jetsetter.com (e.g., jane.doe@jetsetter.com) or flast@jetsetter.com (e.g., jdoe@jetsetter.com). For TripAdvisor: flast@tripadvisor.com or flastname@tripadvisor.com.

Format

jane.doe@jetsetter.com

Example

70%

Success rate

News and media

TripAdvisor NewsroomMay 23, 2024

TripAdvisor Summer Travel Index Reveals Optimism as Travel Booms Despite Inflation

TripAdvisor released its Summer Travel Index, indicating strong travel demand for mid-2024. This trend suggests continued interest in quality travel experiences, such as those curated by Jetsetter, even with economic pressures. The index highlights popular destinations and traveler sentiment, relevant for Jetsetter's offerings....more

TravelPulseMay 7, 2024

Tripadvisor Reveals 2024 Travelers' Choice Best of the Best Hotel Winners

TripAdvisor announced its annual Travelers' Choice Best of the Best Hotel Winners, an award series highly relevant to the Jetsetter brand, which focuses on curated, high-quality hotel experiences. These awards highlight properties that align with Jetsetter's focus on excellence and unique stays....more

PhocusWireFebruary 1, 2024

Tripadvisor launches generative AI tool for travel planning in its app

TripAdvisor introduced a generative AI-powered tool within its app to help users plan trips by creating personalized itineraries. This technology enhances the travel planning experience on TripAdvisor, potentially benefiting users seeking curated Jetsetter hotel options within their broader travel plans....more

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