JEA
JEA's Overview
JEA is a not-for-profit, community-owned utility located in Jacksonville, Florida, proudly serving Northeast Florida since 1895. It is the eighth-largest community-owned electric utility in the United States and one of the largest water and sewer utilities in the nation. JEA is committed to providing reliable, affordable, and sustainable utility services, including electricity, water, and wastewater treatment, to its residential and commercial customers. Their mission focuses on improving lives and building a stronger community through operational excellence, environmental stewardship, and customer satisfaction.
Where is JEA's Headquarters?
HQ Function
Serves as the central hub for JEA's administrative, operational management, engineering, customer service, and strategic planning functions.
Notable Features:
The JEA Tower is a prominent high-rise building in the Jacksonville skyline, featuring modern office spaces and a customer care center. It's designed for energy efficiency and often participates in local civic events with its distinctive lighting.
Work Culture:
JEA fosters a work environment focused on public service, safety, innovation, and community engagement. Employees are dedicated to ensuring the reliability of essential services for the region.
HQ Significance:
The headquarters is vital for coordinating the complex operations of a large utility, serving as a key point of contact for customers, and symbolizing JEA's long-standing presence and commitment to the Jacksonville community.
Values Reflected in HQ: The headquarters' central location, accessibility, and focus on operational efficiency reflect JEA's values of customer focus, reliability, and community integration.
Location:
JEA's operations are primarily focused on serving Northeast Florida, including Duval County and parts of St. Johns, Nassau, and Clay counties. As a community-owned utility, its 'global presence' is defined by its deep integration and comprehensive service delivery within this specific geographic region. It does not have international offices or operations but supports its local community through reliable utility services, economic development partnerships, and environmental initiatives.
Street Address:
21 West Church Street
City:
Jacksonville
State/Province:
Florida
Country:
USA
JEA's Global Presence
Jacksonville, Florida, USA
Address: 4377 Heckscher Drive, Jacksonville, FL 32226 (Northside Generating Station)
Ensures reliable electricity generation and distribution to meet the energy needs of Northeast Florida. Other operational sites support water and sewer services across the region.
Jacksonville, Florida, USA
Address: Various locations for Customer Care Centers and payment drop-offs throughout Jacksonville.
Enhancing customer convenience and accessibility for JEA's services across different parts of its service area.
Buying Intent Signals for JEA
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of JEA
As of April 2025, JEA' leadership includes:
Investors of JEA
JEA has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Over the past 12 months (approx. May 2023 - May 2024), JEA has seen some key appointments to its executive team, strengthening its leadership in communications and information technology, alongside a notable retirement.
Departures
New Appointments:
Technology (Tech Stack) used by JEA
Discover the tools JEA uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
JEA Email Formats and Examples
JEA commonly uses the email format combining the employee's last name with their first initial. Variations may exist, but this is a frequently observed pattern.
[last][firstinitial]@jea.com
Format
doej@jea.com
Example
85%
Success rate
News and media
Jacksonville Daily Record • May 7, 2024
JEA news title: JEA board approves rate increases, capital improvement plan
The JEA board of directors unanimously approved a $3.7 billion capital improvement plan and rate increases for electric, water and wastewater services. The electric base rate will increase by 3% annually for two years starting in fiscal year 2025....more
News4JAX • April 24, 2024
JEA news title: JEA board expected to vote on rate hikes at next meeting
JEA's board is preparing to vote on proposed rate increases for its customers. The utility cites the need for infrastructure upgrades and rising operational costs as reasons for the potential hikes....more
WJCT News • March 26, 2024
JEA news title: JEA planning 7% increase in water rates, 6% in electric rates over two years
JEA is proposing phased increases in water and electric rates over the next two fiscal years to fund necessary infrastructure improvements and manage increasing costs of service delivery....more
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