Insentia-AI, commercially known as Isentia, is a premier media intelligence and data analytics company that empowers organizations with critical insights derived from media coverage and social conversations. By leveraging advanced artificial intelligence and machine learning, Insentia-AI helps clients monitor brand reputation, understand audience sentiment, measure the impact of their communications, and identify emerging trends. Their comprehensive suite of tools provides media monitoring across online, print, broadcast, and social media channels, enabling businesses, governments, and communication professionals to make informed, data-driven decisions. Isentia was acquired by Access Intelligence plc in 2021, further enhancing its technological capabilities and global reach.
Serves as the central hub for strategic decision-making, product development (including AI innovations), corporate operations, and client services for the Asia-Pacific region.
Modern office facilities designed to foster collaboration and innovation, equipped with advanced technology infrastructure to support its media intelligence operations.
A dynamic and innovative work environment focused on data analysis, technological advancement, and client success. The culture encourages teamwork, continuous learning, and agile responses to the evolving media landscape, with a strong emphasis on leveraging AI.
The Sydney headquarters is significant as it anchors Isentia's operations in the key Australian market and acts as a nerve center for its extensive Asia-Pacific network. It drives the company's strategic direction in media intelligence.
Isentia, as part of Access Intelligence, has a strong presence primarily across the Asia-Pacific region, including Australia, New Zealand, Singapore, Malaysia, Indonesia, Philippines, Thailand, and Vietnam. While its physical offices are concentrated in APAC, its AI-powered platforms and insights serve global clients requiring media intelligence from these key regions. Globally supported functions include sales, client services, in-depth media analysis, product development (especially AI-driven features), and data processing, coordinated with the broader Access Intelligence network.
Level 3, 333 Kent Street
Sydney
NSW
Australia
Address: Level 7, 500 Collins Street, Melbourne VIC 3000, Australia
Supports business development, client relationship management, and localized media analysis for a key Australian economic hub.
Address: Level 2, 155 Fanshawe Street, Auckland Central, Auckland 1010, New Zealand
Manages all aspects of Isentia's New Zealand business, from sales and service delivery to local market analysis.
Address: 79 Robinson Road, #15-01, Singapore 068897 (Access Intelligence APAC HQ)
Drives growth and provides tailored media intelligence solutions across the dynamic Southeast Asian market, acting as a key node in the Access Intelligence network.
Address: Level 16, Menara Allianz Sentral, 203 Jalan Tun Sambanthan, KL Sentral, 50470 Kuala Lumpur, Malaysia
Focuses on client engagement, market-specific media analysis, and business development within Malaysia.
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As of April 2025, Isentia' leadership includes:
Isentia has been backed by several prominent investors over the years, including:
Following Isentia's acquisition by Access Intelligence, leadership has largely integrated. Most high-level executive changes relevant to Isentia now occur at the Access Intelligence group or APAC level. In the past year, Access Intelligence has focused on strengthening its global and regional leadership teams.
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Isentia, as part of Access Intelligence, generally utilizes standard corporate email formats. The most common structure is based on employee names, typically [first].[last]@isentia.com or [first_initial][last]@isentia.com. Variations might exist depending on regional conventions or legacy systems.
[first].[last]@isentia.com
Format
jane.doe@isentia.com
Example
85%
Success rate
Isentia Blog • August 2, 2023
Isentia published an analysis on its company blog discussing the significant impact and future potential of generative AI within the media intelligence sector. The article highlights how GenAI is enhancing capabilities in content summarization, trend prediction, and the generation of actionable insights, benefiting communications and PR professionals....more
Access Intelligence PLC / RNS News • September 1, 2021
Isentia Group Limited was officially acquired by UK-based Access Intelligence PLC. This strategic acquisition combined Isentia's strong APAC presence and capabilities with Access Intelligence's technology and European/North American footprint, aiming to establish a global leader in media and audience intelligence....more
Isentia Website (Solutions Page) • May 15, 2024
Isentia showcased its advanced AI-driven social listening solutions, emphasizing how artificial intelligence helps clients gain deeper insights from social media conversations, track sentiment, identify key influencers, and understand audience behavior more effectively....more
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