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Isentia's Overview

Total employees800
HeadquartersSydney
Founded1982

Insentia-AI, commercially known as Isentia, is a premier media intelligence and data analytics company that empowers organizations with critical insights derived from media coverage and social conversations. By leveraging advanced artificial intelligence and machine learning, Insentia-AI helps clients monitor brand reputation, understand audience sentiment, measure the impact of their communications, and identify emerging trends. Their comprehensive suite of tools provides media monitoring across online, print, broadcast, and social media channels, enabling businesses, governments, and communication professionals to make informed, data-driven decisions. Isentia was acquired by Access Intelligence plc in 2021, further enhancing its technological capabilities and global reach.

Where is Isentia's Headquarters?

Isentia officeIsentia officeIsentia officeIsentia office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for strategic decision-making, product development (including AI innovations), corporate operations, and client services for the Asia-Pacific region.

Notable Features:

Modern office facilities designed to foster collaboration and innovation, equipped with advanced technology infrastructure to support its media intelligence operations.

Work Culture:

A dynamic and innovative work environment focused on data analysis, technological advancement, and client success. The culture encourages teamwork, continuous learning, and agile responses to the evolving media landscape, with a strong emphasis on leveraging AI.

HQ Significance:

The Sydney headquarters is significant as it anchors Isentia's operations in the key Australian market and acts as a nerve center for its extensive Asia-Pacific network. It drives the company's strategic direction in media intelligence.

Values Reflected in HQ: The headquarters' operations reflect values of innovation, customer-centricity, accuracy, and comprehensive insight delivery through technology.

Location:

Isentia, as part of Access Intelligence, has a strong presence primarily across the Asia-Pacific region, including Australia, New Zealand, Singapore, Malaysia, Indonesia, Philippines, Thailand, and Vietnam. While its physical offices are concentrated in APAC, its AI-powered platforms and insights serve global clients requiring media intelligence from these key regions. Globally supported functions include sales, client services, in-depth media analysis, product development (especially AI-driven features), and data processing, coordinated with the broader Access Intelligence network.

Street Address:

Level 3, 333 Kent Street

City:

Sydney

State/Province:

NSW

Country:

Australia

Isentia's Global Presence

Melbourne, VIC, Australia

Address: Level 7, 500 Collins Street, Melbourne VIC 3000, Australia

Supports business development, client relationship management, and localized media analysis for a key Australian economic hub.

Auckland, New Zealand

Address: Level 2, 155 Fanshawe Street, Auckland Central, Auckland 1010, New Zealand

Manages all aspects of Isentia's New Zealand business, from sales and service delivery to local market analysis.

Singapore, Singapore

Address: 79 Robinson Road, #15-01, Singapore 068897 (Access Intelligence APAC HQ)

Drives growth and provides tailored media intelligence solutions across the dynamic Southeast Asian market, acting as a key node in the Access Intelligence network.

Kuala Lumpur, Malaysia

Address: Level 16, Menara Allianz Sentral, 203 Jalan Tun Sambanthan, KL Sentral, 50470 Kuala Lumpur, Malaysia

Focuses on client engagement, market-specific media analysis, and business development within Malaysia.

Buying Intent Signals for Isentia

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Isentia

As of April 2025, Isentia' leadership includes:

Joanna Wells - CEO, Access Intelligence APAC (Overseeing Isentia)
Paul Boyle - Chief Product Officer, Isentia
Russ Horell - Former CEO Isentia, current role focused on strategic projects within Access Intelligence APAC

Investors of Isentia

Isentia has been backed by several prominent investors over the years, including:

Access Intelligence plc (Parent Company since 2021)

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits0

Following Isentia's acquisition by Access Intelligence, leadership has largely integrated. Most high-level executive changes relevant to Isentia now occur at the Access Intelligence group or APAC level. In the past year, Access Intelligence has focused on strengthening its global and regional leadership teams.

New Appointments:

Claire Middleton, Claire Middleton was appointed as Chief People Officer for Access Intelligence, the parent company of Isentia, to lead global people strategy and foster talent development across the group.

Technology (Tech Stack) used by Isentia

Discover the tools Isentia uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Isentia Email Formats and Examples

Isentia, as part of Access Intelligence, generally utilizes standard corporate email formats. The most common structure is based on employee names, typically [first].[last]@isentia.com or [first_initial][last]@isentia.com. Variations might exist depending on regional conventions or legacy systems.

[first].[last]@isentia.com

Format

jane.doe@isentia.com

Example

85%

Success rate

News and media

Isentia BlogAugust 2, 2023

Isentia Explores the Transformative Role of Generative AI in Media Intelligence

Isentia published an analysis on its company blog discussing the significant impact and future potential of generative AI within the media intelligence sector. The article highlights how GenAI is enhancing capabilities in content summarization, trend prediction, and the generation of actionable insights, benefiting communications and PR professionals....more

Access Intelligence PLC / RNS NewsSeptember 1, 2021

Isentia Acquired by Access Intelligence PLC, Creating a Global Media Intelligence Leader

Isentia Group Limited was officially acquired by UK-based Access Intelligence PLC. This strategic acquisition combined Isentia's strong APAC presence and capabilities with Access Intelligence's technology and European/North American footprint, aiming to establish a global leader in media and audience intelligence....more

Isentia Website (Solutions Page)May 15, 2024

Isentia Highlights AI-Powered Social Listening Capabilities

Isentia showcased its advanced AI-driven social listening solutions, emphasizing how artificial intelligence helps clients gain deeper insights from social media conversations, track sentiment, identify key influencers, and understand audience behavior more effectively....more

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