Independent Hardware Group
Independent Hardware Group's Overview
Independent Hardware Group (IHG) is Australia's largest home improvement and building supplies wholesaler to the independent sector and a key pillar of Metcash. IHG supports a vast network of independent retailers under iconic brands including Mitre 10, Home Timber & Hardware, Total Tools (majority stake), Hardings, Thrifty-Link Hardware, and True Value Hardware. The group provides merchandising, operational support, marketing, and supply chain solutions to help these independent businesses thrive in a competitive market, serving both DIY enthusiasts and trade professionals across Australia.
Where is Independent Hardware Group's Headquarters?
HQ Function
Serves as the corporate headquarters for Metcash, including strategic planning, finance, marketing, and operational oversight for all its pillars, including Independent Hardware Group. It supports the network of hardware brands and stores.
Notable Features:
Modern office complex within a prominent business park, designed to facilitate collaboration across Metcash's various business units and support functions.
Work Culture:
A collaborative and commercially-focused environment with an emphasis on supporting independent retailers. The culture values teamwork, innovation in retail solutions, and a drive to deliver value to member stores and customers.
HQ Significance:
The Macquarie Park headquarters centralizes strategic decision-making and operational support for Metcash's extensive wholesale and retail network, enabling IHG to leverage group synergies and national scale.
Values Reflected in HQ: The headquarters environment supports Metcash's values of championing successful independents, fostering teamwork, acting with integrity, and maintaining a customer-centric approach.
Location:
Independent Hardware Group's primary operations are concentrated in Australia, where it supports a vast network of independent hardware stores nationwide. While its direct operational footprint is Australian, IHG, through Metcash, also has connections to Mitre 10 New Zealand (a separate cooperative in which Metcash holds a minority stake). IHG engages in global sourcing to procure a wide range of products for the Australian market, working with international suppliers to ensure competitive offerings for its retail partners.
Street Address:
1 Thomas Holt Drive
City:
Macquarie Park
State/Province:
NSW
Country:
Australia
Independent Hardware Group's Global Presence
Heatherton, Victoria, Australia
Address: Hardware Distribution Centre, 690 Boundary Road, Heatherton VIC 3202, Australia
To ensure efficient supply chain operations and provide localized support to independent retailers in Victoria, catering to the specific needs of the Victorian DIY and trade markets.
Berrinba, Queensland, Australia
Address: Hardware Distribution Centre, 1-19 Eucalyptus Pl, Berrinba QLD 4117, Australia
To streamline the supply of building and hardware products to independent stores in Queensland and Northern New South Wales, supporting local market demands and enabling timely inventory replenishment.
Erskine Park, New South Wales, Australia
Address: Hardware Distribution Centre, Lenore Drive, Erskine Park NSW 2759, Australia
To provide efficient logistics and localized assistance to independent hardware businesses in New South Wales and the Australian Capital Territory, adapting to regional market dynamics.
Buying Intent Signals for Independent Hardware Group
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Executive Team of Independent Hardware Group
As of April 2025, Independent Hardware Group' leadership includes:
Investors of Independent Hardware Group
Independent Hardware Group has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
No major publicly announced executive team changes at the most senior levels (CEO, CFO) of Independent Hardware Group have been noted in the past 12 months. The existing leadership team continues to guide the hardware division's strategy and operations within Metcash.
Technology (Tech Stack) used by Independent Hardware Group
Discover the tools Independent Hardware Group uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Independent Hardware Group Email Formats and Examples
As Independent Hardware Group is part of Metcash, email formats typically follow Metcash's corporate structure. Common conventions include using the employee's first name and last name, or an initial followed by the last name, at the metcash.com domain. Some IHG-specific roles might also use an ihg.com.au domain.
[first].[last]@metcash.com or [first_initial][last]@metcash.com. Less commonly, [first].[last]@ihg.com.au.
Format
john.doe@metcash.com or jdoe@ihg.com.au
Example
75%
Success rate
News and media
Metcash Corporate Website / ASX Announcement • June 25, 2024
Metcash FY24 Results: Hardware Pillar (IHG) Reports Solid Sales Growth
Metcash Limited announced its FY24 financial results, where the Hardware pillar (Independent Hardware Group) reported a 1.3% increase in sales to $3.5 billion. This growth was supported by strong trade demand and the performance of Total Tools, despite challenging market conditions in the second half....more
Australian Financial Review • December 4, 2023
Metcash Hardware (IHG) and Total Tools Shine in Half-Year Results
Metcash's H1 FY24 results highlighted the robust performance of its hardware division, Independent Hardware Group, and its majority-owned Total Tools business. Hardware sales increased, driven by trade customers and the expansion of the Total Tools network, offsetting softer DIY sales....more
Inside Retail • October 18, 2023
Mitre 10 (IHG Brand) Launches 'The Other Hardware Store' Campaign
Mitre 10, a flagship brand of Independent Hardware Group, introduced a new national brand platform titled 'The Other Hardware Store.' The campaign aims to emphasize Mitre 10's unique offerings, including customer service, local expertise, and community involvement, distinguishing it from larger competitors....more
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