Independence Blue Cross (IBX) is a leading health insurance organization headquartered in Philadelphia, serving Southeastern Pennsylvania and parts of New Jersey through its affiliates. As an independent licensee of the Blue Cross Blue Shield Association, IBX offers a wide range of health and wellness services, including individual and family plans, Medicare and Medicaid plans, and group coverage for employers. The company is committed to improving the health and well-being of the communities it serves through innovative programs, accessible care, and a focus on preventive health. IBX plays a significant role in the regional healthcare ecosystem, collaborating with doctors, hospitals, and community partners.
Serves as the central hub for all major administrative, strategic, operational, and executive functions of the company, overseeing health plan management, customer service, and community engagement initiatives for the region.
The 45-story skyscraper, formerly known as the Independence Blue Cross Tower or Blue Cross-Blue Shield Tower, is a recognizable part of the Philadelphia skyline. It features modern office spaces designed for collaboration and employee well-being.
The work culture at IBX headquarters emphasizes collaboration, innovation in healthcare solutions, and a strong commitment to serving its members and the broader community. There is a focus on employee development and fostering an inclusive environment.
The headquarters is strategically located in Philadelphia, the heart of its primary service region, enabling close collaboration with regional healthcare providers, businesses, and community organizations. It symbolizes the company's long-standing presence and commitment to the area.
As an independent licensee of the Blue Cross Blue Shield Association, Independence Blue Cross primarily focuses its operations and services within Southeastern Pennsylvania and through its affiliates in New Jersey. While its physical office presence is concentrated in this region, IBX provides coverage and support for its members who may require healthcare services while traveling nationally or internationally through the Blue Cross Blue Shield Global Core program and BlueCard® program, which offer access to a network of providers worldwide.
1901 Market Street
Philadelphia
Pennsylvania
USA
Address: 1919 Market Street, Philadelphia, PA 19103
To offer a direct, interactive touchpoint for members and the community in Philadelphia, enhancing customer service and promoting health education in a dedicated, accessible space.
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As of April 2025, Independence Blue Cross' leadership includes:
Independence Blue Cross has been backed by several prominent investors over the years, including:
Independence Blue Cross has made several key appointments to its executive team in the past year to strengthen its strategic, commercial, compliance, and transformation capabilities.
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Independence Blue Cross (IBX) primarily utilizes the `first.last@ibx.com` email format. Other corporate email formats might exist but are less common.
first.last@ibx.com
Format
jane.doe@ibx.com
Example
85%
Success rate
news.ibx.com • May 16, 2024
The Independence Blue Cross Foundation has awarded over $1.2 million in grants to 27 regional nonprofit organizations and research institutions. These grants support community health initiatives, healthcare access, and innovative research projects aimed at improving health outcomes in Southeastern Pennsylvania....more
news.ibx.com • March 26, 2024
Independence Blue Cross and DaVita Inc. announced a new value-based care program designed to improve health outcomes and reduce costs for IBX members with chronic kidney disease (CKD) and end-stage kidney disease (ESKD) in the Philadelphia region....more
news.ibx.com • February 20, 2024
Independence Blue Cross announced the appointment of Heather S. Rieman as Senior Vice President and Chief Compliance and Privacy Officer. Rieman will oversee all compliance and privacy programs for the company, effective February 20, 2024....more
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