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Hites's Overview

Total employees2582
HeadquartersSantiago
Founded1940

Hites is a prominent Chilean retail company that operates a chain of department stores throughout Chile. Founded by the Hites family, the company has grown to become a significant player in the Chilean market, offering a wide array of products including apparel, electronics, home goods, furniture, and sporting goods. A key component of Hites's business model is its financial services arm, primarily through the 'Tarjeta Hites' (Hites Card), which provides credit facilities to its customers, particularly targeting the C2, C3, and D socio-economic segments. Hites is publicly traded on the Santiago Stock Exchange (BCS: HITES) and competes with other major department stores and specialized retailers in the country. The company focuses on providing affordable goods and accessible credit options to a broad consumer base.

Where is Hites's Headquarters?

HQ Function

Serves as the central administrative and strategic command center for Hites. Key functions include executive management, financial planning and control, merchandising strategy, marketing direction, human resources, legal affairs, and oversight of retail operations and the financial services business across Chile.

Notable Features:

Located in a central business area of Santiago, the headquarters is a modern office facility designed for corporate functions. While specific architectural highlights are not widely publicized, it is equipped to support the needs of a major publicly-listed retail and financial services company.

Work Culture:

The work culture is expected to be results-oriented and aligned with the fast-paced retail sector. It likely emphasizes customer focus, financial performance, and adaptability. As a Chilean company, local business etiquette and collaborative teamwork are integral components.

HQ Significance:

The headquarters is vital for strategic decision-making, corporate governance, and coordinating Hites's nationwide network of stores and its significant financial services operations. Its location in Santiago, the economic heart of Chile, facilitates engagement with financial markets, regulators, and key business partners.

Values Reflected in HQ: The headquarters operations aim to embody Hites's commitment to accessibility for its target customers, financial prudence, market competitiveness, innovation in retail and financial services, and ethical business practices.

Location:

Hites's operations are primarily focused within Chile, where it maintains a widespread national presence through its network of department stores and its e-commerce platform. While the company sources products from international markets, its retail outlets and financial services are exclusively offered to the Chilean consumer base. Hites does not currently operate international retail branches under its brand.

Street Address:

Moneda N°970, piso 7

City:

Santiago

State/Province:

Región Metropolitana

Country:

Chile

Hites's Global Presence

Concepción, Biobío Region, Chile

Address: Barros Arana 780, Concepción, Biobío

To serve the consumer market in the Biobío Region, offering accessible retail products and credit facilities, contributing to Hites's national sales and brand presence.

Antofagasta, Antofagasta Region, Chile

Address: Arturo Prat 561, Antofagasta

To cater to the consumer needs of the Antofagasta Region, a significant mining and economic zone, expanding Hites's footprint in northern Chile.

Valparaíso, Valparaíso Region, Chile

Address: Av. Pedro Montt 2102, Valparaíso

To serve the Valparaíso metropolitan area, enhancing Hites's brand visibility and customer reach in this key Chilean region.

Buying Intent Signals for Hites

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Hites

As of April 2025, Hites' leadership includes:

Gonzalo Irarrázabal Dávila - Gerente General (General Manager)
Patricio Valenzuela Avaca - Gerente de Administración y Finanzas (Administration and Finance Manager / CFO)
Ricardo Brender Rys - Gerente Comercial (Commercial Manager)
Jessica Gleiser Vaisman - Gerente de Negocio Financiero (Financial Business Manager)
Rodrigo Maldonado Ulloa - Gerente de Operaciones y Logística (Operations and Logistics Manager)

Investors of Hites

Hites has been backed by several prominent investors over the years, including:

Familia Hites (Founding and controlling shareholders, through various investment vehicles)
Various Chilean AFPs (Pension Fund Administrators)
Other institutional investors
Retail investors via the Santiago Stock Exchange (Bolsa de Comercio de Santiago)

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits1

In early 2024, Hites experienced a significant leadership change. Daniel Hites Weber resigned as General Manager, and Gonzalo Irarrázabal Dávila, previously Gerente Comercial, was appointed as his successor, initially on an interim basis and then formally ratified by the board.

Departures

Daniel Hites Weber, Daniel Hites Weber resigned from his position as General Manager of Hites, effective March 1, 2024.

New Appointments:

Gonzalo Irarrázabal Dávila, Gonzalo Irarrázabal Dávila was appointed as the new General Manager of Hites, formally ratified on April 26, 2024, after serving in an interim capacity since March 1, 2024, succeeding Daniel Hites Weber.

Technology (Tech Stack) used by Hites

Discover the tools Hites uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Hites Email Formats and Examples

Common email formats for Hites likely follow standard corporate patterns. These often involve combinations of the employee's first name, last name, or initials. The domain used is typically @hites.com or @hites.cl.

Likely formats include `[first_initial][last_name]@hites.com` (e.g., jdoe@hites.com) or `[first_name].[last_name]@hites.com` (e.g., jane.doe@hites.com). Confirmation with a direct contact is advisable for critical communications.

Format

girarrazabal@hites.com

Example

70%

Success rate

News and media

La Tercera - PulsoMay 29, 2024

Hites reverses losses and earns CLP 4,499 million in the first quarter driven by its financial business

Chilean retailer Hites reported a net profit of CLP 4,499 million (approximately USD 5 million) in Q1 2024, a significant turnaround from the losses recorded in the same period of the previous year. The positive performance was largely attributed to the strength of its financial services division, particularly its credit card operations, which helped offset ongoing challenges in the retail segment....more

Diario FinancieroApril 29, 2024

Hites focuses its strategy on profitability and efficiency after a complex 2023

After navigating a challenging 2023, Hites announced a strategic shift to prioritize profitability and operational efficiency. The company plans to optimize its store network, enhance inventory management, and further strengthen its financial services arm to better compete in the dynamic Chilean retail market....more

CMF Chile (Comisión para el Mercado Financiero)March 1, 2024

Hites announces resignation of General Manager and appointment of Interim General Manager

Empresas Hites S.A. informed the market of the resignation of Mr. Daniel Hites Weber from the position of General Manager, effective March 1, 2024. Concurrently, Mr. Gonzalo Irarrázabal Dávila, then Commercial Manager, was appointed as Interim General Manager....more

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