Hites is a prominent Chilean retail company that operates a chain of department stores throughout Chile. Founded by the Hites family, the company has grown to become a significant player in the Chilean market, offering a wide array of products including apparel, electronics, home goods, furniture, and sporting goods. A key component of Hites's business model is its financial services arm, primarily through the 'Tarjeta Hites' (Hites Card), which provides credit facilities to its customers, particularly targeting the C2, C3, and D socio-economic segments. Hites is publicly traded on the Santiago Stock Exchange (BCS: HITES) and competes with other major department stores and specialized retailers in the country. The company focuses on providing affordable goods and accessible credit options to a broad consumer base.
Serves as the central administrative and strategic command center for Hites. Key functions include executive management, financial planning and control, merchandising strategy, marketing direction, human resources, legal affairs, and oversight of retail operations and the financial services business across Chile.
Located in a central business area of Santiago, the headquarters is a modern office facility designed for corporate functions. While specific architectural highlights are not widely publicized, it is equipped to support the needs of a major publicly-listed retail and financial services company.
The work culture is expected to be results-oriented and aligned with the fast-paced retail sector. It likely emphasizes customer focus, financial performance, and adaptability. As a Chilean company, local business etiquette and collaborative teamwork are integral components.
The headquarters is vital for strategic decision-making, corporate governance, and coordinating Hites's nationwide network of stores and its significant financial services operations. Its location in Santiago, the economic heart of Chile, facilitates engagement with financial markets, regulators, and key business partners.
Hites's operations are primarily focused within Chile, where it maintains a widespread national presence through its network of department stores and its e-commerce platform. While the company sources products from international markets, its retail outlets and financial services are exclusively offered to the Chilean consumer base. Hites does not currently operate international retail branches under its brand.
Moneda N°970, piso 7
Santiago
Región Metropolitana
Chile
Address: Barros Arana 780, Concepción, Biobío
To serve the consumer market in the Biobío Region, offering accessible retail products and credit facilities, contributing to Hites's national sales and brand presence.
Address: Arturo Prat 561, Antofagasta
To cater to the consumer needs of the Antofagasta Region, a significant mining and economic zone, expanding Hites's footprint in northern Chile.
Address: Av. Pedro Montt 2102, Valparaíso
To serve the Valparaíso metropolitan area, enhancing Hites's brand visibility and customer reach in this key Chilean region.
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As of April 2025, Hites' leadership includes:
Hites has been backed by several prominent investors over the years, including:
In early 2024, Hites experienced a significant leadership change. Daniel Hites Weber resigned as General Manager, and Gonzalo Irarrázabal Dávila, previously Gerente Comercial, was appointed as his successor, initially on an interim basis and then formally ratified by the board.
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Common email formats for Hites likely follow standard corporate patterns. These often involve combinations of the employee's first name, last name, or initials. The domain used is typically @hites.com or @hites.cl.
Likely formats include `[first_initial][last_name]@hites.com` (e.g., jdoe@hites.com) or `[first_name].[last_name]@hites.com` (e.g., jane.doe@hites.com). Confirmation with a direct contact is advisable for critical communications.
Format
girarrazabal@hites.com
Example
70%
Success rate
La Tercera - Pulso • May 29, 2024
Chilean retailer Hites reported a net profit of CLP 4,499 million (approximately USD 5 million) in Q1 2024, a significant turnaround from the losses recorded in the same period of the previous year. The positive performance was largely attributed to the strength of its financial services division, particularly its credit card operations, which helped offset ongoing challenges in the retail segment....more
Diario Financiero • April 29, 2024
After navigating a challenging 2023, Hites announced a strategic shift to prioritize profitability and operational efficiency. The company plans to optimize its store network, enhance inventory management, and further strengthen its financial services arm to better compete in the dynamic Chilean retail market....more
CMF Chile (Comisión para el Mercado Financiero) • March 1, 2024
Empresas Hites S.A. informed the market of the resignation of Mr. Daniel Hites Weber from the position of General Manager, effective March 1, 2024. Concurrently, Mr. Gonzalo Irarrázabal Dávila, then Commercial Manager, was appointed as Interim General Manager....more
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