HFS Research
HFS Research's Overview
HFS Research is a leading global analyst firm focused on the future of business operations, including automation, artificial intelligence, digital transformation, and global business services. They provide research, advisory services, and peer networking events to help enterprises make informed decisions and navigate the evolving technological landscape. HFS is known for its 'OneOffice' and 'Triple-A Trifecta' (Automation, AI, Analytics) frameworks, guiding organizations towards integrated and intelligent operations.
Where is HFS Research's Headquarters?
HQ Function
Serves as the central hub for HFS Research's global research operations, thought leadership development, client engagement, and strategic planning.
Notable Features:
Located within St John's Innovation Centre, a leading hub for innovative businesses, providing access to a dynamic ecosystem and modern facilities.
Work Culture:
Emphasizes collaboration, intellectual curiosity, deep analytical thinking, and a fast-paced environment driven by market changes and technological advancements. A focus on producing high-quality, impactful research.
HQ Significance:
The Cambridge location places HFS Research within one of the world's foremost centers for technology, research, and academic excellence, fostering an environment of innovation.
Values Reflected in HQ: The location reflects HFS's commitment to innovation, thought leadership, and being at the forefront of technological and business research.
Location:
HFS Research supports its global clientele and research agenda through its main offices in Cambridge (UK) and Chicago (USA), complemented by a network of analysts and staff working remotely across various countries. This distributed model allows HFS to provide 24/7 insights and engage with enterprises and service providers worldwide, covering key markets in North America, Europe, and Asia-Pacific. Their research inherently covers global trends in technology, business services, and outsourcing.
Street Address:
St John's Innovation Centre, Cowley Road
City:
Cambridge
State/Province:
Cambridgeshire
Country:
United Kingdom
HFS Research's Global Presence
Chicago, Illinois/USA
Address: Operates with a significant presence in Chicago, supporting its North American clients and research activities. Specific street address not publicly listed.
To cater directly to the large North American market, providing localized insights, support, and engagement for enterprises and service providers in the region.
Buying Intent Signals for HFS Research
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of HFS Research
As of April 2025, HFS Research' leadership includes:
Investors of HFS Research
HFS Research has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
HFS Research appointed Tanuja Randery as Chairperson in October 2023. No other major executive hires or exits were publicly announced in the last 12 months.
New Appointments:
Technology (Tech Stack) used by HFS Research
Discover the tools HFS Research uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
HFS Research Email Formats and Examples
HFS Research primarily uses the firstname.lastname@hfsresearch.com email format for its employees. This is a common professional email structure.
[first].[last]@hfsresearch.com
Format
phil.fersht@hfsresearch.com
Example
90%
Success rate
News and media
Business Wire • February 20, 2024
HFS Research Recognizes Persistent as a Market Leader in Generative Enterprise™ Services 2024 Report
HFS Research identified Persistent as a Market Leader in its 2024 HFS Horizons: Generative Enterprise™ Services report, citing Persistent's strong partner ecosystem, robust intellectual property, and comprehensive approach to delivering GenAI-powered solutions....more
Wipro Press Release • November 28, 2023
HFS Research Recognizes Wipro as a Leader in Enterprise Blockchain Services 2023 Report
HFS Research, a leading global analyst firm, has named Wipro a Leader in its 'Enterprise Blockchain Services 2023' report. The recognition highlights Wipro's strong capabilities in blockchain technology implementation and its impact on enterprise clients....more
PR Newswire • October 18, 2023
HFS Research Appoints Tanuja Randery as New Chairperson
HFS Research, the leading global research and analysis firm, today announced the appointment of Tanuja Randery as its new Chairperson. Tanuja brings a wealth of experience in technology, business services, and leadership to guide HFS's next phase of growth....more
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