Health Care Service Corporation (HCSC) is the largest customer-owned health insurer in the United States and an independent licensee of the Blue Cross and Blue Shield Association. HCSC serves more than 18.6 million members across five states – Illinois, Montana, New Mexico, Oklahoma, and Texas – and employs more than 27,000 people in over 60 local offices. The company offers a wide variety of health and life insurance products and related services through its operating divisions and subsidiaries, including Dearborn Group®, Dental Network of America (DNoA), Medecision, Availity, Prime Therapeutics, and TriWest Healthcare Alliance. HCSC is committed to expanding access to high-quality, cost-effective health care and empowering its members to enjoy healthier lives.
The HCSC headquarters in Chicago serves as the central hub for its corporate operations, strategic decision-making, and administrative functions, overseeing its health insurance plans across multiple states.
The HCSC Tower (Blue Cross Blue Shield Tower) is a landmark skyscraper in Chicago, recognized for its distinctive blue glass exterior and significant presence in the city's skyline. It was uniquely designed for phased vertical expansion, which has been completed.
HCSC promotes a collaborative, inclusive, and mission-driven work environment focused on member service, community impact, and employee development. The Chicago HQ offers a modern, dynamic urban setting with access to comprehensive amenities.
The headquarters' location in a major U.S. business and healthcare hub like Chicago underscores HCSC's national importance and facilitates access to a diverse talent pool, industry partners, and regulatory bodies.
Health Care Service Corporation primarily operates within the United States, as an independent licensee of the Blue Cross and Blue Shield Association, serving members in Illinois, Montana, New Mexico, Oklahoma, and Texas. While its core health insurance business is U.S.-centric, some of its subsidiaries or vendor partnerships might have limited international interactions, for instance, in areas like technology support or specialized business services. However, HCSC does not maintain a significant operational presence or offer its primary insurance products directly outside the United States.
300 E. Randolph St.
Chicago
Illinois
USA
Address: 1001 E. Lookout Drive, Richardson, TX 75082
Crucial for supporting HCSC's largest state member base, this office ensures localized service, provider network management, and strategic initiatives tailored to the unique healthcare landscape of Texas.
Address: 5701 Balloon Fiesta Pkwy NE, Albuquerque, NM 87113
Dedicated to addressing the specific healthcare needs, cultural diversity, and regulatory environment of New Mexico, providing tailored health insurance solutions and support to its members and communities in the region.
Address: 1400 S Boston Ave, Tulsa, OK 74119
Focuses on delivering health insurance services and community health programs specific to the needs of Oklahomans, working closely with local providers and stakeholders.
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As of April 2025, Health Care Service Corporation' leadership includes:
Health Care Service Corporation has been backed by several prominent investors over the years, including:
In the past year, HCSC experienced a key leadership change with the departure of its CEO, Maurice Smith, at the end of 2023. Dr. Opella Ernest was subsequently appointed as Interim President and CEO. Such transitions often lead to further strategic alignments within the executive team.
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Health Care Service Corporation (HCSC) commonly uses email formats based on employee names. The most prevalent patterns typically include the employee's last name combined with their first initial or full first name, followed by the @hcsc.com domain. Slight variations might exist.
[last]_[first_initial]@hcsc.com (e.g., smith_j@hcsc.com) and [first_name].[last_name]@hcsc.com (e.g., jane.doe@hcsc.com) are common.
Format
doe_j@hcsc.com
Example
85%
Success rate
HCSC Newsroom • March 28, 2024
HCSC announced its 2023 financial results, posting $52.8 billion in total revenue. The company emphasized its focus on affordability and access, having paid out $43.4 billion in member claims and benefits and invested nearly $2.7 billion to help absorb rising health care costs for its members and customers....more
HCSC Newsroom • December 5, 2023
Health Care Service Corporation (HCSC) announced that Maurice Smith would step down as president and chief executive officer, effective December 31, 2023. Dr. Opella Ernest, M.D., then executive vice president and chief operating officer, was appointed interim president and CEO, effective January 1, 2024....more
HCSC Newsroom • October 26, 2023
HCSC announced a $750,000 grant to the National Council for Mental Wellbeing to expand Mental Health First Aid (MHFA) training. This initiative aims to equip more people with the skills to help someone experiencing a mental health or substance use challenge in Illinois, Montana, New Mexico, Oklahoma and Texas....more
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