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Health Care Service Corporation's Overview

Total employees19929
HeadquartersChicago
Founded

Health Care Service Corporation (HCSC) is the largest customer-owned health insurer in the United States and an independent licensee of the Blue Cross and Blue Shield Association. HCSC serves more than 18.6 million members across five states – Illinois, Montana, New Mexico, Oklahoma, and Texas – and employs more than 27,000 people in over 60 local offices. The company offers a wide variety of health and life insurance products and related services through its operating divisions and subsidiaries, including Dearborn Group®, Dental Network of America (DNoA), Medecision, Availity, Prime Therapeutics, and TriWest Healthcare Alliance. HCSC is committed to expanding access to high-quality, cost-effective health care and empowering its members to enjoy healthier lives.

Where is Health Care Service Corporation's Headquarters?

HQ Function

The HCSC headquarters in Chicago serves as the central hub for its corporate operations, strategic decision-making, and administrative functions, overseeing its health insurance plans across multiple states.

Notable Features:

The HCSC Tower (Blue Cross Blue Shield Tower) is a landmark skyscraper in Chicago, recognized for its distinctive blue glass exterior and significant presence in the city's skyline. It was uniquely designed for phased vertical expansion, which has been completed.

Work Culture:

HCSC promotes a collaborative, inclusive, and mission-driven work environment focused on member service, community impact, and employee development. The Chicago HQ offers a modern, dynamic urban setting with access to comprehensive amenities.

HQ Significance:

The headquarters' location in a major U.S. business and healthcare hub like Chicago underscores HCSC's national importance and facilitates access to a diverse talent pool, industry partners, and regulatory bodies.

Values Reflected in HQ: The headquarters' innovative design, capacity for growth, and central location reflect HCSC's values of stability, foresight, member-centricity, and commitment to operational excellence.

Location:

Health Care Service Corporation primarily operates within the United States, as an independent licensee of the Blue Cross and Blue Shield Association, serving members in Illinois, Montana, New Mexico, Oklahoma, and Texas. While its core health insurance business is U.S.-centric, some of its subsidiaries or vendor partnerships might have limited international interactions, for instance, in areas like technology support or specialized business services. However, HCSC does not maintain a significant operational presence or offer its primary insurance products directly outside the United States.

Street Address:

300 E. Randolph St.

City:

Chicago

State/Province:

Illinois

Country:

USA

Health Care Service Corporation's Global Presence

Richardson, Texas, USA

Address: 1001 E. Lookout Drive, Richardson, TX 75082

Crucial for supporting HCSC's largest state member base, this office ensures localized service, provider network management, and strategic initiatives tailored to the unique healthcare landscape of Texas.

Albuquerque, New Mexico, USA

Address: 5701 Balloon Fiesta Pkwy NE, Albuquerque, NM 87113

Dedicated to addressing the specific healthcare needs, cultural diversity, and regulatory environment of New Mexico, providing tailored health insurance solutions and support to its members and communities in the region.

Tulsa, Oklahoma, USA

Address: 1400 S Boston Ave, Tulsa, OK 74119

Focuses on delivering health insurance services and community health programs specific to the needs of Oklahomans, working closely with local providers and stakeholders.

Buying Intent Signals for Health Care Service Corporation

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Health Care Service Corporation

As of April 2025, Health Care Service Corporation' leadership includes:

Dr. Opella Ernest, M.D. - Interim President and Chief Executive Officer
Blair Todt - Executive Vice President, Chief Legal and Administrative Officer and Corporate Secretary
Carl C. McDonald - Executive Vice President and Chief Financial Officer
Manika Turnbull, Ph.D. - Executive Vice President and Chief Human Resources Officer
Dr. Monica Berner, M.D. - Executive Vice President and Chief Clinical Officer

Investors of Health Care Service Corporation

Health Care Service Corporation has been backed by several prominent investors over the years, including:

As a mutual legal reserve company, Health Care Service Corporation is customer-owned.
It does not have public shareholders or traditional equity investors in the way publicly traded companies do.
HCSC operates for the benefit of its policyholders and members.

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits1

In the past year, HCSC experienced a key leadership change with the departure of its CEO, Maurice Smith, at the end of 2023. Dr. Opella Ernest was subsequently appointed as Interim President and CEO. Such transitions often lead to further strategic alignments within the executive team.

Departures

Maurice Smith, Maurice Smith departed his position as President and CEO of HCSC at the end of 2023.

New Appointments:

Dr. Opella Ernest, M.D., Dr. Opella Ernest, M.D. was appointed Interim President and CEO, transitioning from her role as EVP and Chief Operating Officer.

Technology (Tech Stack) used by Health Care Service Corporation

Discover the tools Health Care Service Corporation uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Health Care Service Corporation Email Formats and Examples

Health Care Service Corporation (HCSC) commonly uses email formats based on employee names. The most prevalent patterns typically include the employee's last name combined with their first initial or full first name, followed by the @hcsc.com domain. Slight variations might exist.

[last]_[first_initial]@hcsc.com (e.g., smith_j@hcsc.com) and [first_name].[last_name]@hcsc.com (e.g., jane.doe@hcsc.com) are common.

Format

doe_j@hcsc.com

Example

85%

Success rate

News and media

HCSC NewsroomMarch 28, 2024

Health Care Service Corporation Reports 2023 Financial Results and Community Impact

HCSC announced its 2023 financial results, posting $52.8 billion in total revenue. The company emphasized its focus on affordability and access, having paid out $43.4 billion in member claims and benefits and invested nearly $2.7 billion to help absorb rising health care costs for its members and customers....more

HCSC NewsroomDecember 5, 2023

HCSC Announces CEO Transition

Health Care Service Corporation (HCSC) announced that Maurice Smith would step down as president and chief executive officer, effective December 31, 2023. Dr. Opella Ernest, M.D., then executive vice president and chief operating officer, was appointed interim president and CEO, effective January 1, 2024....more

HCSC NewsroomOctober 26, 2023

HCSC Grant to Expand Mental Health First Aid Training Across its Five States

HCSC announced a $750,000 grant to the National Council for Mental Wellbeing to expand Mental Health First Aid (MHFA) training. This initiative aims to equip more people with the skills to help someone experiencing a mental health or substance use challenge in Illinois, Montana, New Mexico, Oklahoma and Texas....more

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