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Great Southern Bank's Overview

Total employees867
HeadquartersBrisbane
Founded1923

Great Southern Bank, formerly Credit Union Australia (CUA), is one of Australia's largest customer-owned banks. Established in 1946, it provides a comprehensive suite of financial products and services, including home and personal loans, transaction and savings accounts, credit cards, and insurance. As a customer-owned institution, Great Southern Bank reinvests its profits to benefit members through competitive products, enhanced services, and better rates, rather than distributing dividends to external shareholders. The bank is committed to a strong customer-first approach, active community involvement, and delivering genuine value and responsible banking solutions to Australians nationwide.

Where is Great Southern Bank's Headquarters?

HQ Function

The headquarters serves as the central command for strategic planning, corporate governance, administrative functions, product innovation, and national operational support.

Notable Features:

Located within a modern, A-grade commercial tower in Brisbane's CBD, the headquarters offers contemporary office spaces designed to foster collaboration, innovation, and employee well-being, equipped with advanced technology.

Work Culture:

Reflecting its mutual banking ethos, the work culture at Great Southern Bank's HQ emphasizes customer-centricity, collaboration, and community engagement. There's a strong focus on teamwork, ethical practices, and empowering employees to deliver value to members.

HQ Significance:

As the nerve center of the bank, the Brisbane headquarters is crucial for orchestrating national operations, guiding strategic initiatives, ensuring regulatory compliance, and maintaining a unified brand identity across Australia.

Values Reflected in HQ: The headquarters' operations and environment aim to embody the bank's core values of member focus, integrity, accountability, community spirit, and a commitment to responsible and sustainable banking.

Location:

Great Southern Bank's operations are primarily focused on serving customers within Australia. While its physical branches and corporate offices are located domestically, its comprehensive digital banking platforms and services enable customers to manage their finances from various locations worldwide. The bank's strategic emphasis remains firmly on the Australian market and its communities.

Street Address:

Level 6, 300 George Street

City:

Brisbane

State/Province:

QLD

Country:

Australia

Great Southern Bank's Global Presence

Sydney, NSW, Australia

Address: Maintains a corporate office and an extensive branch network across Sydney and New South Wales.

To effectively serve the large NSW market, drive regional growth, and provide localized support and services to members and brokers in the state.

Melbourne, VIC, Australia

Address: Operates a corporate office and numerous branch locations throughout Melbourne and Victoria.

To cater to the substantial Victorian customer base, enhance market penetration, and deliver tailored financial services and support.

Perth, WA, Australia

Address: Has an operational presence and a network of branches in Perth and Western Australia.

To ensure robust service delivery, maintain a strong community presence, and support the financial needs of members in Western Australia.

Buying Intent Signals for Great Southern Bank

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Great Southern Bank

As of April 2025, Great Southern Bank' leadership includes:

Paul Lewis - Managing Director & Chief Executive Officer
Shaun Braybrook - Chief Financial Officer
Megan Keleher - Chief Customer Officer
Robbie Catterall - Chief Operating Officer
Ryan Akyol - Chief Risk Officer
Matt Baxby - Chief Digital & Growth Officer
Donna-Maree Vinci - Chief People Officer

Investors of Great Southern Bank

Great Southern Bank has been backed by several prominent investors over the years, including:

Customer-owned (Mutual Bank) - profits are reinvested for the benefit of members.

Executive New Hires/Exits in the Last 12 Months

Hire2
Exits0

Over the past year, Great Southern Bank has made strategic appointments to its executive leadership team, notably in areas of digital innovation, growth, and operations, underscoring its commitment to enhancing customer experience and expanding its services.

New Appointments:

Matt Baxby, Matt Baxby was appointed to the executive team as the new Chief Digital & Growth Officer.
Robbie Catterall, Robbie Catterall was named the new Chief Operating Officer for Great Southern Bank.

Technology (Tech Stack) used by Great Southern Bank

Discover the tools Great Southern Bank uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Great Southern Bank Email Formats and Examples

Great Southern Bank typically utilizes standard corporate email address formats. While specific internal structures can vary, common patterns for organizations of its size often involve combinations of an employee's first name, last name, or initials.

Commonly observed formats include [first].[last]@greatsouthernbank.com.au or [f][last]@greatsouthernbank.com.au.

Format

example.employee@greatsouthernbank.com.au

Example

75%

Success rate

News and media

The AdviserMay 2, 2024

Great Southern Bank launches new broker channel offering

Great Southern Bank has introduced a new offering for its broker channel, aiming to enhance its partnerships with mortgage brokers and provide more competitive options for their clients. This includes new products and streamlined application processes....more

Great Southern Bank NewsroomFebruary 28, 2024

Great Southern Bank half-year results show continued growth

Great Southern Bank announced its FY24 half-year financial results, reporting consistent growth in home lending and customer deposits. The bank highlighted its customer-centric strategy as a key driver of performance amidst a challenging economic environment....more

Financial StandardNovember 1, 2023

Matt Baxby appointed Chief Digital and Growth Officer at Great Southern Bank

Great Southern Bank confirmed the appointment of Matt Baxby as its new Chief Digital and Growth Officer. Baxby is tasked with leading the bank's digital strategy, innovation, and customer acquisition efforts to drive future growth....more

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