Fusion Connect
Fusion Connect's Overview
Fusion Connect is a leading provider of cloud-based communication, collaboration, connectivity, and security services tailored for mid-market and enterprise businesses across North America. They focus on managing, orchestrating, and securing critical technology infrastructure, enabling businesses to transition to the cloud and ensure their operations are always on and secure. Their portfolio includes Unified Communications as a Service (UCaaS), Secure Access Service Edge (SASE), SD-WAN, Managed Wi-Fi, Microsoft 365, and other advanced network and security solutions designed to enhance productivity, streamline IT management, and protect digital assets.
Where is Fusion Connect's Headquarters?
HQ Function
Serves as the central hub for executive leadership, strategic planning, product development, marketing, sales operations, and corporate administration, guiding the company's mission to simplify IT for businesses.
Notable Features:
Located within 'The Works,' an 80-acre adaptive mixed-use development in Atlanta's Upper Westside. This vibrant campus blends historic industrial architecture with modern amenities, including green spaces, retail, and dining options, fostering a dynamic work environment.
Work Culture:
Fusion Connect fosters a customer-focused, accountable, collaborative, and innovative work culture. The environment encourages teamwork, agility, and continuous improvement, with a strong emphasis on empowering employees to deliver exceptional service and cutting-edge solutions.
HQ Significance:
Strategically located in Atlanta, a major technology and telecommunications hub, the headquarters allows Fusion Connect to access a rich talent pool, engage with a thriving business community, and stay at the forefront of industry innovation.
Values Reflected in HQ: The choice of a repurposed, community-integrated development like 'The Works' reflects Fusion Connect's values of innovation, adaptability, sustainability, and fostering connections within the local community and business ecosystem.
Location:
Fusion Connect primarily serves businesses across the United States and Canada, offering a comprehensive suite of managed communication, network, and security services. While their main operational footprint and direct sales efforts are concentrated in North America, they support the connectivity and communication needs of multi-location businesses, which may include facilitating international connectivity for their clients through their robust network and strategic technology partnerships.
Street Address:
800 Forrest Street NW, Suite 400
City:
Atlanta
State/Province:
GA
Country:
USA
Fusion Connect's Global Presence
Holmdel, New Jersey/USA
Address: 100 Commons Way, Holmdel, NJ 07733 (Representative address based on historical presence of acquired entities within Bell Works)
Historically, facilities in this region have supported service delivery, technical expertise, and client management for customers in the Northeast. It signifies a commitment to regional presence and access to specialized skills.
Buying Intent Signals for Fusion Connect
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Fusion Connect
As of April 2025, Fusion Connect' leadership includes:
Investors of Fusion Connect
Fusion Connect has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
In the past 12 months, FusionConnect strategically strengthened its product leadership by appointing Ken Morro as Senior Vice President of Product. No major executive departures have been publicly announced during this period, indicating stability in the core leadership team.
New Appointments:
Technology (Tech Stack) used by Fusion Connect
Discover the tools Fusion Connect uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Fusion Connect Email Formats and Examples
FusionConnect commonly utilizes an email format that combines the employee's first initial with their last name. While other formats might exist within the organization for specific purposes, this pattern is widely observed for general communication.
firstinitiallast@fusionconnect.com
Format
jdoe@fusionconnect.com
Example
90%
Success rate
News and media
Business Wire • March 26, 2024
FusionConnect News: Fusion Connect Named a Finalist in Three Categories of the 22nd Annual American Business Awards®
Fusion Connect announced its recognition as a finalist in three significant customer service categories for the 2024 Stevie® Awards: Customer Service Department of the Year, Customer Service Team of the Year, and Customer Service Training Team of the Year. This highlights their ongoing commitment to delivering exceptional client support and service excellence....more
Business Wire • December 5, 2023
FusionConnect News: Fusion Connect Appoints Ken Morro as Senior Vice President of Product
Fusion Connect has appointed Ken Morro to the key role of Senior Vice President of Product. In this position, Morro is responsible for leading the product strategy, development, and lifecycle management for Fusion Connect's comprehensive suite of communication, connectivity, and security services, aiming to drive innovation and market leadership....more
Business Wire • September 19, 2023
FusionConnect News: Fusion Connect Wins 2023 Cloud Computing Product of the Year Award
Fusion Connect announced that TMC has named its Calling Services for Microsoft Teams as a 2023 Cloud Computing Product of the Year Award winner. This award recognizes vendors with innovative cloud products and services, underscoring Fusion Connect's capabilities in enhancing Microsoft Teams with robust calling features....more
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