FNB Life is the life insurance arm of First National Bank (FNB), one of South Africa's largest and oldest financial institutions. It offers a comprehensive suite of life insurance products, including life cover, funeral plans, disability and critical illness cover, and credit life insurance. FNB Life aims to provide accessible, affordable, and understandable insurance solutions to individuals and families, leveraging FNB's extensive branch network, digital platforms, and customer base to protect South Africans against unforeseen life events and provide financial security.
Bank City is the primary strategic, operational, and administrative headquarters for FNB, including its FNB Life division. It supports product development, customer service infrastructure, and overarching management for FNB's financial services.
Bank City is an iconic multi-tower complex, recognized for its distinctive architecture and its significant role in the urban landscape of Johannesburg's CBD. It features public art, retail spaces, and advanced office facilities.
The work culture at FNB's Bank City is characterized by a strong emphasis on innovation, particularly in digital banking and financial solutions, customer-centricity, collaboration, and a dynamic, fast-paced environment typical of a leading financial institution.
Bank City symbolizes FNB's historical significance, stability, and commitment to the South African economy. Its location in Johannesburg's CBD underscores its importance as a major financial player and employer.
FNB Life's primary operational focus is South Africa. As a part of FNB (First National Bank) and the FirstRand Group, it benefits from the Group's wider footprint across Africa. FNB has operations in Namibia, Botswana, Eswatini, Lesotho, Mozambique, Zambia, Ghana, and Tanzania. While life insurance products are often localized, the group's infrastructure supports financial services across these regions, potentially including or supporting insurance offerings aligned with FNB Life's expertise.
FNB Bank City, Corner Simmonds and Pritchard Streets
Johannesburg
Gauteng
South Africa
Address: FNB Portside, 5 Buitengracht Street, Cape Town City Centre, Cape Town
Serves as a major operational and client-facing hub for FNB, ensuring accessibility to a full suite of financial products, including FNB Life's offerings, for customers in the region.
Address: FNB Acacia House, 2 Kikembe Drive, Umhlanga Ridge, Durban
Supports FNB's diverse customer base in KwaZulu-Natal by providing comprehensive financial solutions, including advice and access to FNB Life's insurance policies.
Address: Multiple FNB branches across all provinces
Ensures local access to FNB Life insurance products and support for customers throughout South Africa, integrated with FNB's banking services.
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As of April 2025, FNB Life' leadership includes:
FNB Life has been backed by several prominent investors over the years, including:
The most significant executive change impacting FNB Life in the last 12 months occurred at the FirstRand Group level. Mary Vilakazi was appointed as the new Chief Executive Officer of FirstRand Group, effective April 1, 2024, succeeding Alan Pullinger who retired. This leadership transition at the parent company level sets the strategic direction for all its divisions, including FNB and FNB Life.
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FNB Life, as part of FNB, primarily uses email addresses associated with the FNB domain (fnb.co.za). Common corporate email formats are typically [firstinitial][lastname]@fnb.co.za or [firstname].[lastname]@fnb.co.za. Specific internal variations might exist, but these are the most publicly recognizable patterns.
[firstinitial][lastname]@fnb.co.za
Format
jdoe@fnb.co.za
Example
80%
Success rate
BusinessTech / FNB Communications • May 21, 2024
First National Bank (FNB) issued a public warning regarding a rise in 'grandparent scams' targeting South Africans, particularly the elderly. The bank advised all customers, including those with FNB Life policies, to be extremely cautious of urgent requests for money from individuals claiming to be distressed relatives, and to verify such requests independently....more
FirstRand Limited Investor Relations • March 7, 2024
FirstRand Limited released its interim financial results for the six months ending December 31, 2023. FNB, including its FNB Life division, reported strong performance. FNB Life showed continued growth in new business acquisition and premium income, positively impacting the Group's overall earnings and highlighting its success in providing relevant insurance solutions....more
FNB Newsroom / Various Media • February 15, 2024
FNB Life ran a communication campaign reminding its policyholders about the critical importance of regularly reviewing and updating beneficiary information on their life insurance policies. This proactive measure helps ensure that payouts reach the intended individuals without delay or complications in the event of a claim....more
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