Five9
Five9's Overview
Five9 is a leading provider of cloud contact center software, empowering organizations to reimagine their customer experience. Their intelligent cloud platform offers a suite of solutions including omnichannel engagement, workforce optimization, analytics, and artificial intelligence (AI) to improve agent productivity and create more connected customer journeys. Five9 serves businesses of all sizes across various industries, helping them transition from legacy systems to a more flexible, scalable, and innovative cloud environment.
Where is Five9's Headquarters?
HQ Function
Serves as the central hub for executive leadership, corporate strategy, research and development, marketing, sales operations, finance, and administration.
Notable Features:
Modern office facilities designed to foster collaboration and innovation, equipped with state-of-the-art technology infrastructure.
Work Culture:
Characterized by a fast-paced, innovative environment focused on customer success, teamwork, and technological advancement in the CCaaS space.
HQ Significance:
Strategically located in the Bay Area, providing access to a rich talent pool, technology partners, and venture capital, while serving as the core decision-making center for global operations.
Values Reflected in HQ: The headquarters' design and location reflect Five9's values of innovation, customer focus, agility, and leveraging technology to solve business challenges.
Location:
Five9 operates globally, supporting a diverse international customer base. Key functions distributed across its worldwide offices include sales, marketing, customer support, professional services, research and development, and data center operations, ensuring comprehensive service delivery and market reach across North America, EMEA, APAC, and LATAM.
Street Address:
3001 Bishop Dr, Suite 350
City:
San Ramon
State/Province:
CA
Country:
USA
Five9's Global Presence
Reading, UK
Address: Davidson House, Forbury Square, Reading (Specific address may vary, confirm locally)
Supports regional growth, provides localized support and sales expertise, and strengthens Five9's presence in the European market.
Manila, Philippines
Address: Net Park Building, Bonifacio Global City, Taguig (Specific address may vary, confirm locally)
Provides scalable, high-quality customer support and operational services, supporting Five9's global customer base efficiently.
Porto, Portugal
Address: Specific address not broadly publicized, located in Porto.
Taps into Portugal's strong tech talent pool to drive innovation and expand R&D capabilities supporting global product development.
Buying Intent Signals for Five9
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Five9
As of April 2025, Five9' leadership includes:
Investors of Five9
Five9 has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Over the past year, Five9 has seen some strategic appointments, particularly strengthening its marketing leadership. There haven't been widely reported major exits from the core executive team during this specific timeframe (approx. mid-2023 to mid-2024).
New Appointments:
Technology (Tech Stack) used by Five9
Discover the tools Five9 uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Five9 Email Formats and Examples
Five9 commonly uses the first name dot last name format for their corporate email addresses.
first.last@five9.com
Format
jane.doe@five9.com
Example
85%
Success rate
News and media
Business Wire • May 7, 2024
Five9 Reports First Quarter 2024 Revenue Growth of 13% Year-Over-Year to $247.0 Million
Five9 announced its financial results for the first quarter ended March 31, 2024, highlighting a 13% increase in revenue compared to the same period last year, reaching $247.0 million....more
Five9 Press Release • April 17, 2024
Five9 Introduces GenAI Studio to Accelerate the Adoption of Practical AI Solutions for the Contact Center
Five9 launched GenAI Studio, a new solution designed to enable organizations to easily leverage generative AI technologies to create practical AI applications for improving contact center operations and customer experience....more
Five9 Press Release • March 19, 2024
Five9 Recognized by Metrigroup as a Leader in Customer Experience (CX) Platforms
Metrigroup identified Five9 as a top provider in its 2024 MetriRank report for Customer Experience Platforms, acknowledging its strong product capabilities and positive customer sentiment....more
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