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FirstCash's Overview

Total employees2404
HeadquartersFort Worth
Founded1988

FirstCash, Inc. (NASDAQ: FCFS) is a leading international operator of pawn stores and a provider of retail-based, non-prime consumer finance. With over 2,900 locations across 25 U.S. states, the District of Columbia, and four countries in Latin America (Mexico, Guatemala, El Salvador, and Colombia), FirstCash focuses on serving cash and credit-constrained consumers. The company's core business involves making small, non-recourse pawn loans collateralized by personal property and retailing a wide variety of pre-owned consumer goods, primarily jewelry, electronics, and tools. FirstCash is committed to providing transparent and regulated financial solutions and high-quality retail merchandise at attractive price points.

Where is FirstCash's Headquarters?

HQ Function

The headquarters serves as the central command for FirstCash's global operations, overseeing strategic direction, financial management, legal and compliance, information technology, human resources, and investor relations for its extensive network of retail locations.

Notable Features:

The headquarters is situated in a modern office building within Fort Worth's vibrant West 7th Street urban village, offering contemporary workspace and amenities conducive to collaboration and innovation.

Work Culture:

FirstCash's headquarters fosters a professional, performance-driven, and ethical work environment. The culture emphasizes operational excellence, strategic growth, technological advancement, and strong support for its field operations and diverse customer base.

HQ Significance:

The Fort Worth headquarters is pivotal for managing the company's publicly traded status, coordinating its international expansion, standardizing best practices across its numerous stores, and driving its overall financial and operational success.

Values Reflected in HQ: The headquarters' operations and environment aim to reflect FirstCash's core values, including customer focus, integrity, teamwork, innovation, and financial responsibility.

Location:

FirstCash operates an extensive global network of over 2,900 retail pawn and consumer lending locations. This includes a strong presence in 25 U.S. states and the District of Columbia, as well as significant operations in Latin America, specifically Mexico, Guatemala, El Salvador, and Colombia. Globally supported functions include centralized strategic planning, financial oversight, IT infrastructure and digital product development, supply chain management for certain retail goods, marketing frameworks, legal and regulatory compliance, and human resource management, all adapted to meet regional and local market demands.

Street Address:

1600 West 7th Street

City:

Fort Worth

State/Province:

Texas

Country:

USA

FirstCash's Global Presence

Key Regional Hubs in Latin America (e.g., Mexico City, Mexico; Bogota, Colombia)

Address: Specific addresses for regional operational offices are typically not publicly itemized and vary by country.

To effectively manage and expand FirstCash's significant presence in the Latin American non-prime consumer finance and pawn industry, ensuring services are tailored to local market needs, cultural nuances, and regulatory environments.

Buying Intent Signals for FirstCash

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of FirstCash

As of April 2025, FirstCash' leadership includes:

Richard (Rick) L. Wessel - Chief Executive Officer and Vice-Chairman
R. Douglas (Doug) Orr - Executive Vice President and Chief Financial Officer
Craig M. Liles - Executive Vice President, Chief Operating Officer – U.S. Operations
Jose Luis Busiesti - Executive Vice President, Chief Operating Officer – Latin America Operations
Jason A. Kulas - Executive Vice President, Chief Legal Officer and Secretary
Shannon L. Smith - Executive Vice President, Chief Human Resources Officer
Jeff P. Wyatt - Executive Vice President, Chief Information and Digital Officer

Investors of FirstCash

FirstCash has been backed by several prominent investors over the years, including:

The Vanguard Group, Inc.
BlackRock Inc.
Dimensional Fund Advisors LP
State Street Corporation
Aristotle Capital Management, LLC

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits1

FirstCash's senior executive leadership has maintained considerable stability over the past 12 months. The most notable change involved the planned retirement of a long-serving executive who had an extensive tenure with one of FirstCash's predecessor companies.

Departures

Howard R. (Hank) Levy, Howard R. 'Hank' Levy retired from his role at FirstCash, concluding a significant tenure that included leadership positions at a predecessor company.

Technology (Tech Stack) used by FirstCash

Discover the tools FirstCash uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

FirstCash Email Formats and Examples

FirstCash's corporate email addresses generally follow common business patterns. The most frequently observed format is the first initial followed by the last name. For example, an employee named Jane Doe would likely have an email address like jdoe@firstcash.com.

flast@firstcash.com

Format

jdoe@firstcash.com

Example

75%

Success rate

News and media

FirstCash, Inc. Investor RelationsApril 25, 2024

FirstCash Reports Record First Quarter Results and Reaffirms Full Year Earnings Outlook

FirstCash announced strong financial performance for Q1 2024, with notable revenue and earnings growth attributed to robust U.S. and Latin American pawn operations. The company also reaffirmed its full-year earnings guidance....more

Zacks Equity Research via Yahoo FinanceMay 14, 2024

FirstCash (FCFS) Shares Up 12% in 6 Months: Here's Why

The article analyzed the positive trajectory of FirstCash's stock, attributing its appreciation to strong earnings reports, successful strategic acquisitions, and continued growth in its Latin American segment, underscoring the company's market resilience....more

FirstCash, Inc. Investor RelationsFebruary 1, 2024

FirstCash Holdings, Inc. Increases Quarterly Cash Dividend by 6%

FirstCash announced that its Board of Directors approved a 6% increase in the Company's regular quarterly cash dividend to $0.37 per share, reflecting confidence in its financial strength and ongoing cash flow generation....more

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