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FedEx Custom Critical's Overview

Total employees1573
HeadquartersGreen
Founded1940

FedEx Custom Critical, a key subsidiary of FedEx Corporation, specializes in providing urgent, time-specific, and critical-shipment services. They cater to industries requiring exacting transportation standards, such as healthcare, manufacturing, aerospace, and government, offering solutions like temperature control, enhanced security, and exclusive-use vehicles for shipments across the United States, Canada, and select international locations. Their services are designed for freight that requires a higher level of care, speed, and monitoring.

Where is FedEx Custom Critical's Headquarters?

HQ Function

The Green, OH headquarters serves as the primary command, control, and administrative center for FedEx Custom Critical. It manages nationwide operations, customer service, sales, fleet coordination, and technological infrastructure for its specialized services.

Notable Features:

The facility is a modern office complex, likely equipped with advanced dispatch and tracking technology, 24/7 operational capabilities, and secure areas appropriate for a critical logistics provider. It's designed for high-efficiency coordination.

Work Culture:

Reflecting the broader FedEx culture, the work environment at FedEx Custom Critical likely emphasizes precision, urgency, customer-centricity, and reliability. Given the nature of critical shipments, it's a fast-paced setting requiring strong problem-solving skills and teamwork.

HQ Significance:

This headquarters is the nerve center for FedEx Custom Critical's unique service offerings, enabling the coordination of thousands of time-sensitive and high-value shipments. Its location in Ohio provides a central point for its North American ground network.

Values Reflected in HQ: The headquarters' design and operations likely reflect FedEx Custom Critical's core values: speed, reliability, security, technological innovation, and customer focus.

Location:

While FedEx Custom Critical's core operations and dedicated fleet are primarily focused on the United States and Canada, it extends its reach internationally by leveraging the comprehensive global network of its parent company, FedEx. This allows them to manage and execute critical, time-sensitive shipments to and from numerous international destinations, particularly for industries requiring specialized handling, temperature control, or enhanced security for high-value goods.

Street Address:

1475 Boettler Road

City:

Green

State/Province:

Ohio

Country:

USA

FedEx Custom Critical's Global Presence

Various Key FedEx Hubs, USA/Canada/International

Address: Integrated within major FedEx transportation and logistics facilities across its service network.

To facilitate rapid deployment of transport solutions, ensure compliance with regional regulations, and provide localized support for critical shipments, connecting seamlessly to the broader FedEx Custom Critical and FedEx global networks.

Buying Intent Signals for FedEx Custom Critical

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of FedEx Custom Critical

As of April 2025, FedEx Custom Critical' leadership includes:

Ramona Hood - President and CEO
Scott McCahan - Vice President, Operations
Todd Group - Vice President, Sales and Marketing
Jack McSeasonal - Vice President and Controller

Investors of FedEx Custom Critical

FedEx Custom Critical has been backed by several prominent investors over the years, including:

FedEx Corporation (Parent Company, NYSE: FDX)

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

Based on publicly available information, there have been no major executive new hires or departures announced specifically for FedEx Custom Critical in the last 12 months. The leadership team, headed by President and CEO Ramona Hood, has demonstrated stability and continuity.

Technology (Tech Stack) used by FedEx Custom Critical

Discover the tools FedEx Custom Critical uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

FedEx Custom Critical Email Formats and Examples

As a subsidiary of FedEx Corporation, employees at FedEx Custom Critical generally use email addresses associated with the @fedex.com domain. Common formats include a combination of the employee's first and last name.

Common FedEx email formats include: [first_initial][last_name]@fedex.com (e.g., jdoe@fedex.com) and [first_name].[last_name]@fedex.com (e.g., jane.doe@fedex.com).

Format

rhood@fedex.com

Example

85%

Success rate

News and media

FedEx Newsroom / Women In Trucking AssociationSeptember 12, 2023

FedEx Custom Critical Named a 2023 Top Company for Women to Work For in Transportation

FedEx Custom Critical was recognized by the Women In Trucking Association (WIT) as one of the '2023 Top Companies for Women to Work For in Transportation.' This award acknowledges the company's commitment to gender diversity, competitive compensation and benefits, flexible hours, professional development opportunities, and fostering a positive career environment for women....more

FedEx NewsroomDecember 11, 2023

FedEx Custom Critical Supports Annual Wreaths Across America Initiative

FedEx Custom Critical, as part of the broader FedEx Cares initiative, participated in the 15th consecutive year of supporting Wreaths Across America. The company contributed to the transportation and logistics efforts needed to deliver remembrance wreaths to national cemeteries across the country, honoring fallen U.S. veterans during the holiday season....more

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