Element AI was an artificial intelligence company founded in Montreal, Canada, with a mission to help organizations embrace an AI-first world. It focused on building scalable AI-powered solutions and products for various industries by connecting top academic researchers with business opportunities. Element AI was known for its strong ties to the academic AI community, particularly MILA (Quebec AI Institute). In January 2021, Element AI was acquired by ServiceNow, a leading digital workflow company. This acquisition aimed to significantly enhance ServiceNow's AI capabilities and integrate Element AI's talent and technology into the Now Platform, with many Element AI employees, including its CEO, joining ServiceNow.
The Montreal headquarters served as the central hub for Element AI's global operations, including research and development, product innovation, business strategy, and corporate functions before its acquisition.
Located in a district known for fostering tech companies, the office was designed to encourage collaboration and innovation among its AI researchers, engineers, and business teams. Specific architectural details are not widely publicized, but it was a modern workspace suited for a leading AI firm.
Element AI cultivated a work culture that blended academic rigor with startup agility. It was known for attracting top AI talent globally, emphasizing cutting-edge research, ethical AI development, and collaborative problem-solving. This culture aimed to bridge the gap between fundamental research and practical AI applications.
The Montreal headquarters was strategically important due to its proximity to MILA and other AI research institutions, allowing Element AI to tap into a rich talent pool and stay at the forefront of AI advancements. It symbolized Canada's growing prominence in the global AI landscape.
Prior to its acquisition by ServiceNow in January 2021, Element AI had established a significant global presence. Beyond its Montreal headquarters, it operated offices in Toronto, London, Singapore, and Seoul. These international locations were crucial for its strategy of developing and deploying AI solutions worldwide, supporting global sales, client services, talent acquisition, and research collaborations across North America, Europe, and Asia.
6650 Rue Saint-Urbain
Montreal
Quebec
Canada
Address: Specific street address not readily available; located within Toronto's technology and financial district.
To strengthen Element AI's presence in Canada's largest city and economic hub, serving key industries like finance and healthcare with AI solutions.
Address: Specific street address not readily available; likely situated in a central business or tech area.
To expand Element AI's footprint in Europe, access the European AI talent pool, and cater to the AI needs of European enterprises.
Address: Specific street address not readily available; located in a strategic business hub.
To capitalize on the rapidly growing demand for AI in the APAC region and establish Element AI as a key player in Asian markets.
Address: Specific street address not readily available.
To engage with South Korea's dynamic tech ecosystem, serve local enterprises, and strengthen Element AI's presence in East Asia.
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As of April 2025, Element AI' leadership includes:
Element AI has been backed by several prominent investors over the years, including:
The most significant event concerning Element AI's executive team was its acquisition by ServiceNow, finalized in January 2021. This led to the dissolution of Element AI's independent executive structure, with many key members and talent transitioning into ServiceNow. As Element AI ceased independent operations at that time, information on executive hires or exits for Element AI as a standalone entity in the 12 months prior to this prompt (i.e., 2023-2024) is not applicable.
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Prior to its acquisition by ServiceNow in January 2021, Element AI would have used corporate email addresses associated with its domain elementai.com. Common formats for tech companies include first name initial plus last name, or first name dot last name. These formats are no longer in active use for Element AI as an independent entity.
Likely formats included [first_initial][last]@elementai.com (e.g., jdoe@elementai.com) or [first].[last]@elementai.com (e.g., jane.doe@elementai.com).
Format
johndoe@elementai.com (example only, domain no longer active for Element AI)
Example
0 (The elementai.com domain is no longer actively used for Element AI company email communication post-acquisition, so emails to these historical addresses would not reach intended recipients at a functioning 'Element AI'.)%
Success rate
ServiceNow Official Blog / News Release • December 1, 2020 (Agreement announced); January 2021 (Acquisition closed)
ServiceNow announced its agreement to acquire Element AI, a leading Canadian artificial intelligence company. This acquisition was aimed at significantly enhancing ServiceNow's AI capabilities and strengthening its position in building intelligent workflow platforms. The deal brought Element AI's deep AI expertise and top talent to ServiceNow....more
Various Tech Publications (e.g., TechCrunch, BetaKit) / Element AI Press Release • September 13, 2019
Element AI announced a major Series B funding round of $200 million CAD, led by Caisse de dépôt et placement du Québec (CDPQ). The funding was intended to accelerate the company's global expansion and the deployment of its AI software solutions for enterprise customers, further solidifying its position as a key player in the AI industry....more
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