Element AI was a Canadian artificial intelligence company founded in Montreal, Quebec, in 2016. It focused on developing AI-powered software solutions and providing advisory services to help organizations operationalize AI for business impact. Element AI was renowned for its strong ties to the academic AI research community, including co-founder Yoshua Bengio, a Turing Award laureate. The company aimed to democratize AI and make it accessible to a broader range of enterprises. In January 2021, Element AI was acquired by ServiceNow to enhance ServiceNow's AI capabilities and establish an AI Innovation Hub in Canada.
Served as the central hub for Element AI's research, development, and corporate operations. It now functions as ServiceNow's AI Innovation Hub, focusing on advancing AI capabilities within the Now Platform.
Located in Montreal's vibrant Mile Ex district, a growing hub for technology and creative industries. The office was designed to foster collaboration and innovation among AI researchers and developers.
Element AI's culture was characterized by a strong emphasis on research, innovation, and collaboration, bridging academic rigor with practical business applications. It fostered a dynamic and intellectually stimulating environment.
The Montreal headquarters was significant as it represented a major center for AI talent and research in Canada, attracting top minds in the field and contributing to Montreal's reputation as an AI powerhouse. Its acquisition and transformation into a ServiceNow hub underscore this legacy.
Prior to its acquisition by ServiceNow, Element AI established a global presence with offices in North America (Montreal, Toronto), Europe (London), and Asia-Pacific (Singapore, Seoul). These offices supported international sales, client services, research collaborations, and the deployment of AI solutions across various industries worldwide. This global talent and footprint were integrated into ServiceNow's operations to bolster its global AI capabilities.
6650 Rue Saint-Urbain, Suite 200
Montreal
Quebec
Canada
Address: Specific street address not readily available publicly; was a significant Canadian office.
Focused on expanding Element AI's presence in one of Canada's largest tech markets and serving key industries headquartered in the region.
Address: Specific street address not readily available publicly; was their main European hub.
To establish and grow Element AI's footprint in the European market, addressing local business needs with AI-driven innovations.
Address: Specific street address not readily available publicly; was their APAC headquarters.
To tap into the rapidly growing Asian market for AI solutions and build strategic relationships in the region.
Address: Specific street address not readily available publicly.
To provide localized AI expertise and solutions to South Korean enterprises and collaborate with local tech ecosystems.
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As of April 2025, Element AI' leadership includes:
Element AI has been backed by several prominent investors over the years, including:
The most significant executive event for Element AI was its acquisition by ServiceNow in January 2021. This led to the integration of its leadership and talent into ServiceNow. As Element AI ceased to exist as an independent entity, there have been no new hires or exits for 'Element AI' in the last 12 months.
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Element AI's email formats are no longer active due to its acquisition by ServiceNow. Historically, like many tech companies, they likely used common formats such as first initial + last name or first name.last name.
[first_initial][last]@elementai.com or [first].[last]@elementai.com (historical, no longer active)
Format
jgagne@elementai.com (example, inactive)
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ServiceNow Press Release • January 8, 2021
ServiceNow announced the completion of its acquisition of Element AI, a leading artificial intelligence (AI) company with deep AI capabilities. This acquisition will significantly enhance ServiceNow’s commitment to build the world’s most intelligent workflow platform and establish an AI Innovation Hub in Canada....more
TechCrunch • September 13, 2019
Element AI, the Montreal-based company that wants to help other companies implement AI solutions based on its own extensive research, announced a $151.4 million Series B round ($200 million CAD). The round was led by the Caisse de dépôt et placement du Québec (CDPQ), with participation from the Québec government (via Investissement Québec) and existing investors like DCVC, Hanwha Asset Management, and new strategic investors....more
BetaKit • December 1, 2020
ServiceNow has signed an agreement to acquire Montreal-based artificial intelligence (AI) startup Element AI. The financial terms of the deal were not disclosed. Element AI marks ServiceNow's fourth AI acquisition in 2020. ServiceNow plans to create an AI Innovation Hub in Canada as part of the acquisition....more
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