Discover Financial Services
Discover Financial Services's Overview
Discover Financial Services (NYSE: DFS) is a prominent digital banking and payment services company operating primarily in the United States. It offers a wide range of financial products, including the Discover credit card, private student loans, personal loans, home loans, checking and savings accounts, and certificates of deposit through its direct banking business. Discover also operates the Discover Global Network, which includes Discover Network, PULSE (a leading ATM/debit network), and Diners Club International (a global payments network). The company focuses on providing a seamless digital experience and strong customer service, differentiating itself through features like rewards programs and U.S.-based customer support.
Where is Discover Financial Services's Headquarters?
HQ Function
Serves as the primary corporate center, housing executive leadership, strategic planning, core administrative functions, and key operational units.
Notable Features:
Sprawling corporate campus known for its modern facilities, employee amenities, and natural surroundings near the Des Plaines River.
Work Culture:
Often described as collaborative and customer-centric, emphasizing innovation in financial technology, employee well-being, and diversity & inclusion initiatives.
HQ Significance:
The central hub for Discover's strategic decision-making, brand management, and coordination of its national and global operations.
Values Reflected in HQ: The campus design and amenities aim to reflect Discover's values of collaboration, innovation, and providing a positive environment for employees.
Location:
While primarily focused on the US market for its direct banking and lending products, Discover Financial Services has a significant global presence through its Discover Global Network. This network provides card acceptance in over 200 countries and territories via Discover Network, Diners Club International, and alliances with regional payment networks like PULSE, UnionPay (China), BC Card (South Korea), DinaCard (Serbia), and JCB (Japan). This enables global transaction processing and partnerships, supporting international travelers and businesses.
Street Address:
2500 Lake Cook Road
City:
Riverwoods
State/Province:
IL
Country:
USA
Discover Financial Services's Global Presence
New Castle, Delaware, USA
Address: 12 Read's Way, New Castle Corporate Commons
Supports East Coast operations and serves as a key center for customer interaction and back-office processing.
Phoenix, Arizona, USA
Address: One East Washington Street / Other Phoenix Area locations
Supports Western U.S. operations and serves as a growing hub for technology and data-focused roles.
West Valley City, Utah, USA
Address: 3000 S Decker Lake Drive (approx.)
Key center for customer support and operational activities, leveraging the regional talent pool.
Farnborough, Hampshire, UK
Address: Velocity Building, Brooklands Drive
Hub for European operations and management of the Diners Club International network activities in the region.
Buying Intent Signals for Discover Financial Services
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Discover Financial Services
As of April 2025, Discover Financial Services' leadership includes:
Investors of Discover Financial Services
Discover Financial Services has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
The most significant executive change in the past year was the appointment of Michael G. Rhodes as the new CEO, following the departure of Roger C. Hochschild and an interim period led by John Owen. Other routine adjustments may have occurred within the broader executive team.
Departures
New Appointments:
Technology (Tech Stack) used by Discover Financial Services
Discover the tools Discover Financial Services uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Discover Financial Services Email Formats and Examples
Discover Financial Services commonly uses the following email format(s). While patterns can vary, the most frequently observed structure is [firstinitial][lastname] or [firstname][lastname].
[firstinitial][lastname]@discover.com or [firstname][lastname]@discover.com
Format
jdoe@discover.com or johndoe@discover.com
Example
85%
Success rate
News and media
Reuters • July 19, 2024
Discover Financial profit plunges on higher credit loss provisions
Discover Financial Services reported a significant drop in second-quarter profit, mainly due to increased provisions set aside to cover potential loan losses as more customers struggle with repayments amid higher interest rates....more
Discover Financial Services • July 18, 2024
Discover Financial Services Reports Second Quarter 2024 Net Income of $353 Million
Discover announced its Q2 2024 financial results, reporting net income of $353 million ($1.43 per diluted share). The results reflected loan growth offset by higher provision for credit losses and operating expenses....more
Bloomberg • May 1, 2024
Discover Shareholders Approve $35 Billion Capital One Takeover
Shareholders of Discover Financial Services approved the proposed acquisition by Capital One Financial Corp. The $35.3 billion all-stock deal still requires regulatory approval....more
Capital One • February 20, 2024
Capital One to Acquire Discover
Capital One Financial Corporation announced a definitive agreement to acquire Discover Financial Services in an all-stock transaction valued at $35.3 billion. The merger aims to create a globally competitive payments network....more
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