cxfirstai is an innovative early-stage company specializing in conversational AI, dedicated to revolutionizing customer interactions. Based in Bangalore, India, they are at the forefront of developing next-generation Contact Center AI solutions imbued with human-like empathy. cxfirstai collaborates with large brands to significantly transform and enhance their customer experience using cutting-edge generative AI technologies. Their focus is on making every customer interaction more intuitive, efficient, and empathetic.
Core research and development in conversational AI, product development, business strategy, and operations for its contact center AI solutions.
As an early-stage startup, specific architectural highlights of the physical office are not widely publicized. The focus is likely on a functional and collaborative workspace designed to foster innovation.
cxfirstai fosters a work culture centered on innovation, collaboration, and rapid learning, characteristic of dynamic tech startups. There's a strong emphasis on technical excellence and creative problem-solving, driven by their work in cutting-edge AI.
Being headquartered in Bengaluru, often dubbed India's Silicon Valley, provides cxfirstai with crucial access to a vast pool of skilled tech talent, a vibrant startup ecosystem, and proximity to potential enterprise clients and partners.
While cxfirstai is headquartered in India, its AI solutions are designed for scalability to serve large brands with global operations. At its current early stage, direct international office presence may be limited, with a focus on leveraging digital channels and remote collaboration to support a geographically diverse clientele.
Specific street address not publicly available. Operates from Bengaluru.
Bengaluru
Karnataka
India
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As of April 2025, CXfirst.ai' leadership includes:
CXfirst.ai has been backed by several prominent investors over the years, including:
No major publicly announced executive hires or exits have been identified for cxfirstai in the last 12 months. As an early-stage company established in 2021, the founding team likely remains stable and focused on growth.
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Common email formats for technology companies like cxfirstai often involve combinations of first name, last name, or first initial. While the exact internal format isn't publicly confirmed, a highly probable structure is [first].[last]@cxfirst.com or [first_initial][last]@cxfirst.com. The success rate provided is an estimation for such common formats.
[first].[last]@cxfirst.com
Format
jane.doe@cxfirst.com
Example
80%
Success rate
BW Disrupt (BusinessWorld) • April 27, 2023
cxfirstai, a conversational AI startup, announced it has secured an undisclosed amount in a seed funding round. The round was led by Survam Partners, the family office of Suman Kant Munjal. Prominent angel investors including K Ganesh, Meena Ganesh, BVR Mohan Reddy, and Surendra Dauletsingh also participated. The funds are intended for product development, team expansion, and market outreach to enhance their AI-driven customer experience solutions....more
CXOToday • April 27, 2023
Generative AI startup cxfirstai has raised an undisclosed seed funding round led by Survam Partners. This investment aims to accelerate the company's mission to redefine customer interactions in contact centers using empathetic AI, bolstering its R&D efforts and expanding its market presence....more
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