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CustomerInsights.AI's Overview

Total employees105
HeadquartersSan Francisco
Founded2018

Customer-Insights-AI is a forward-thinking technology company specializing in leveraging artificial intelligence and machine learning to provide businesses with actionable customer insights. Our platform ingests and analyzes vast amounts of customer data from various touchpoints – including CRM, social media, web analytics, and support interactions – to uncover patterns, predict future behavior, and enable highly personalized customer experiences. We empower organizations across industries like retail, e-commerce, finance, and SaaS to improve customer retention, optimize marketing spend, enhance product development, and ultimately drive revenue growth by truly understanding their customers at a granular level. Our solutions focus on ethical AI practices, ensuring data privacy and transparent decision-making processes.

Where is CustomerInsights.AI's Headquarters?

CustomerInsights.AI officeCustomerInsights.AI officeCustomerInsights.AI officeCustomerInsights.AI office
*Images sourced via web search. Rights belong to original owners

HQ Function

The San Francisco headquarters serves as the primary center for executive leadership, core research and development, product strategy, global marketing, and corporate operations.

Notable Features:

The office boasts a modern, open-concept design fostering collaboration, state-of-the-art AI development labs, and panoramic views of the city. It includes dedicated spaces for innovation workshops and client demonstration centers.

Work Culture:

A dynamic, innovative, and collaborative work environment that encourages continuous learning, experimentation, and a strong focus on solving complex customer challenges. Employees enjoy a culture of transparency, diversity, and inclusion, with regular hackathons and knowledge-sharing sessions.

HQ Significance:

Its location in San Francisco provides access to a rich talent pool of AI engineers, data scientists, and tech visionaries, as well as proximity to key partners, investors, and a vibrant tech ecosystem.

Values Reflected in HQ: The headquarters design and operations reflect the company's core values of innovation, collaboration, customer-centricity, and excellence.

Location:

Customer-Insights-AI supports its diverse global clientele through a network of strategically positioned offices and remote teams across North America, Europe, and Asia. This global footprint enables us to provide localized sales, customer success, and technical support, as well as tailor our AI solutions to specific regional market needs and data compliance requirements (e.g., GDPR, CCPA). Core functions like R&D and product development are centralized but benefit from global talent contributions, ensuring our platform remains cutting-edge and universally applicable.

Street Address:

555 Market Street, Suite 1200

City:

San Francisco

State/Province:

CA

Country:

USA

CustomerInsights.AI's Global Presence

New York City, NY, USA

Address: 1 Liberty Plaza, Floor 25, New York, NY 10006

To provide dedicated support and sales operations for the North American East Coast market and strengthen relationships with key industry players in finance and large-scale retail.

London, UK

Address: 20 Finsbury Street, London, EC2Y 9AQ, United Kingdom

To expand Customer-Insights-AI's presence in the EMEA region, cater to local market needs, and ensure compliance with regional data regulations.

Bengaluru, India

Address: Prestige Tech Park, Marathahalli Ring Road, Bengaluru, Karnataka 560103, India

To drive core engineering and AI model development, provide 24/7 global support, and tap into the burgeoning APAC market.

Buying Intent Signals for CustomerInsights.AI

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of CustomerInsights.AI

As of April 2025, CustomerInsights.AI' leadership includes:

Dr. Evelyn Hayes - Chief Executive Officer & Co-Founder
Rajiv Patel - Chief Technology Officer & Co-Founder
Sophia Chen - Chief Product Officer
Marcus Thorne - Chief Revenue Officer
Dr. Lena Weber - Chief AI Officer
David Miller - Chief Financial Officer

Investors of CustomerInsights.AI

CustomerInsights.AI has been backed by several prominent investors over the years, including:

Innovate Ventures
AlphaTech Capital
FutureAI Partners
Nexus Growth Equity

Executive New Hires/Exits in the Last 12 Months

Hire2
Exits0

Over the past 12 months, Customer-Insights-AI has strategically strengthened its executive leadership, particularly in finance and AI strategy, to support its rapid growth and innovation roadmap. There were no major executive departures during this period.

New Appointments:

David Miller, David Miller appointed as new CFO, bringing extensive experience in scaling SaaS finance operations.
Dr. Lena Weber, Dr. Lena Weber joined as Chief AI Officer to lead ethical AI development and advanced research initiatives.

Technology (Tech Stack) used by CustomerInsights.AI

Discover the tools CustomerInsights.AI uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

CustomerInsights.AI Email Formats and Examples

Customer-Insights-AI typically uses a combination of first initial and last name, or first name and last initial, for its professional email communications. This consistency helps in easy identification and professional outreach.

The most common formats are [first_initial][last]@customer-insights-ai.com (e.g., ehayes@customer-insights-ai.com) and [first].[last_initial]@customer-insights-ai.com (e.g., evelyn.h@customer-insights-ai.com).

Format

ehayes@customer-insights-ai.com

Example

90%

Success rate

News and media

AI Business JournalMay 20, 2024

Customer-Insights-AI Unveils Groundbreaking Predictive Churn Model with 95% Accuracy

Customer-Insights-AI today announced the launch of its next-generation predictive churn model, which leverages deep learning to identify at-risk customers with unprecedented accuracy. Early adopters report significant improvements in retention rates....more

TechForward TodayMarch 10, 2024

Customer-Insights-AI Publishes Ethical AI Framework for Customer Data

Demonstrating its commitment to responsible AI, Customer-Insights-AI has released a comprehensive ethical AI framework guiding its data handling, algorithmic transparency, and bias mitigation practices in customer analytics....more

Customer-Insights-AI Press ReleasesFebruary 05, 2024

Customer-Insights-AI Appoints David Miller as Chief Financial Officer

Customer-Insights-AI announced today that David Miller has joined the company as Chief Financial Officer. Miller will oversee the company's financial strategy and operations as it enters its next phase of growth....more

Global SaaS ReviewNovember 15, 2023

Customer-Insights-AI Recognized as 'Innovator of the Year' in Customer Analytics by Global SaaS Review

Customer-Insights-AI has been awarded 'Innovator of the Year' for its significant contributions to the field of AI-powered customer analytics, particularly for its advancements in real-time personalization and journey optimization....more

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