Convoso is a leading provider of AI-powered contact center software, specifically designed to enhance the productivity and performance of sales and lead generation teams. Their comprehensive platform offers tools for compliant outbound dialing, sophisticated lead management, AI-driven conversational intelligence, and real-time analytics, empowering businesses to increase conversion rates, improve agent efficiency, and optimize overall customer engagement strategies.
The headquarters serves as the central nerve center for Convoso, housing its executive leadership, core product development, engineering, sales, marketing, and customer success operations.
Modern office facilities within a contemporary business complex, designed to foster collaboration and innovation among its teams. Likely features open-plan workspaces, meeting rooms equipped with modern technology, and amenities that support a dynamic work environment.
Convoso cultivates a work culture centered on innovation, customer-centricity, and continuous improvement. It's a fast-paced environment that encourages problem-solving and leveraging cutting-edge technology to deliver impactful solutions for the contact center industry.
The Woodland Hills headquarters is vital for steering Convoso's strategic direction, driving research and development of its AI-powered platform, and coordinating its national and international client support and sales initiatives.
While Convoso's primary physical operations are centered in its US headquarters, its cloud-based contact center platform enables it to serve a diverse clientele across North America and potentially other international markets. Global functions are supported through its scalable technology infrastructure and distributed teams, ensuring platform accessibility, sales outreach, and customer support for clients regardless of their geographical location, particularly within English-speaking regions.
21700 Oxnard St, Suite 1450
Woodland Hills
CA
USA
Address: N/A (Remote Operations)
To provide localized sales coverage, timely customer support, and technical assistance across different time zones within North America, enhancing client satisfaction and market reach without the need for numerous physical branch offices.
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As of April 2025, Convoso' leadership includes:
Convoso has been backed by several prominent investors over the years, including:
Convoso strengthened its leadership team in the past year with a key strategic hire in finance. Michael C. Isaacs was appointed as Chief Financial Officer in early 2024. There have been no other prominently publicized executive exits during this period.
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Convoso commonly utilizes the email format combining the first initial and last name. For example, an employee named Jane Doe would likely have an email address like jdoe@convoso.com. While this is a prevalent pattern, other formats might be in use for specific roles or legacy reasons.
[first_initial][last]@convoso.com
Format
jdoe@convoso.com
Example
85%
Success rate
PRWeb / Convoso • May 3, 2024
Convoso was honored with a Gold Stevie® Award in the Technology Partner of the Year category at the 2024 Stevie Awards for Sales & Customer Service. This award recognizes Convoso's excellence in providing innovative customer service solutions through its advanced contact center software....more
TMCnet / CUSTOMER Magazine • February 13, 2024
Convoso announced that its AI-powered contact center software has received the 2024 CUSTOMER Magazine Product of the Year Award. The award highlights Convoso's innovation in leveraging artificial intelligence to improve agent productivity, lead conversion, and overall call center performance....more
PR Newswire / Convoso • January 9, 2024
Convoso announced the strategic appointment of Michael C. Isaacs as its new Chief Financial Officer. Isaacs brings a wealth of experience in financial leadership within technology companies and will play a key role in guiding Convoso's financial strategy and supporting its continued growth trajectory....more
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