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Convey's Overview

Total employees60
HeadquartersAustin
Founded2013

Convey, Inc. was a pioneering software company specializing in Delivery Experience Management (DEM). Founded in 2013, Convey provided solutions that helped retailers and brands improve customer loyalty by proactively managing and optimizing the post-purchase experience, from shipping to delivery and returns. Their platform offered real-time visibility, exception management, and customer communication tools. In September 2021, Convey was acquired by project44, a leading supply chain visibility platform, for $255 million. The acquisition aimed to combine project44's extensive network with Convey's last-mile delivery experience capabilities, creating a comprehensive end-to-end visibility solution for shippers and logistics service providers. Convey's technology and team have since been integrated into project44's offerings.

Where is Convey's Headquarters?

HQ Function

Served as the central hub for Convey's operations, including product development, engineering, sales, marketing, and executive leadership prior to its acquisition by project44.

Notable Features:

Located in downtown Austin, a vibrant tech hub, offering access to talent and a dynamic business environment. The office likely featured modern amenities typical of a growing tech company, designed to foster collaboration and innovation.

Work Culture:

Convey was known for a collaborative, customer-focused, and innovative work culture. Employees often highlighted a positive and fast-paced environment with opportunities for growth and impact in the SaaS and logistics technology sector.

HQ Significance:

The Austin headquarters was significant as it positioned Convey within a major U.S. technology and innovation ecosystem, facilitating talent acquisition, venture capital funding, partnerships, and growth in the competitive Delivery Experience Management market.

Values Reflected in HQ: The headquarters environment likely aimed to reflect Convey's core values such as customer obsession, innovation, transparency, and collaboration, possibly through an open office layout, spaces for teamwork, and branding that emphasized its mission.

Location:

Prior to its acquisition by project44, Convey, Inc. served a diverse client base that included major retailers and brands, some with international operations. While headquartered in the US, its cloud-based Delivery Experience Management platform supported shipments and customer experiences across North America and for global companies operating in various regions. Its focus was primarily on the North American market but its solutions were applicable globally. Post-acquisition, its capabilities are integrated into project44's extensive global network.

Street Address:

701 Brazos Street, Suite 1616

City:

Austin

State/Province:

Texas

Country:

USA

Convey's Global Presence

Buying Intent Signals for Convey

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Convey

As of April 2025, Convey' leadership includes:

Rob Taylor - Co-founder & Chief Executive Officer
Dan Bebout - Co-founder & VP of Product
Carson Krieg - Co-founder & VP of Engineering
Kirsten Newbold-Knipp - Chief Growth Officer
Michael Miller - Chief Financial Officer

Investors of Convey

Convey has been backed by several prominent investors over the years, including:

Silverton Partners
Techstars
RPM Ventures
Next Coast Ventures
Illuminate Ventures
New Enterprise Associates (NEA)

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

Convey, Inc. was acquired by project44 in September 2021 and no longer operates as an independent entity. Consequently, there have been no executive new hires or exits specifically for 'Convey, Inc.' in the last 12 months (relative to a current date well after the acquisition). Leadership transitions primarily occurred around the time of the acquisition, with the team integrating into project44.

Technology (Tech Stack) used by Convey

Discover the tools Convey uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Convey Email Formats and Examples

Prior to its acquisition by project44, Convey, Inc. commonly used corporate email formats typical for technology companies. The domain convey.com is no longer independently active for Convey emails and redirects to project44.

Common historical formats included [first_initial][last]@convey.com (e.g., jsmith@convey.com) and [first].[last]@convey.com (e.g., jane.doe@convey.com).

Format

jsmith@convey.com (example, domain now inactive for Convey)

Example

85%

Success rate

News and media

project44.comSeptember 28, 2021

project44 Acquires Convey for $255M, Creating the Most Comprehensive End-to-End Supply Chain Visibility Platform

project44 announced its acquisition of Convey, Inc., a leading delivery experience management provider, for $255 million. The deal combines project44's global, multimodal network with Convey's suite of last-mile technology, including exception management, customer communication, and returns solutions, to offer unparalleled end-to-end shipment visibility and control....more

TechCrunchFebruary 19, 2020

Convey raises $17.5M Series B to help retailers better manage their shipping and delivery

Convey, an Austin-based startup providing delivery experience management software, announced it has raised $17.5 million in a Series B funding round led by New Enterprise Associates (NEA). The funding was aimed at expanding its platform capabilities and scaling operations to meet growing demand from retailers looking to improve post-purchase customer experiences....more

PR NewswireMay 14, 2019

Convey, Inc. News: Convey Launches Discover - New Analytics and Reporting Suite to Optimize Delivery Experience Management

Convey launched Discover, a new suite of analytics and reporting tools designed to provide retailers with actionable insights into their shipping performance and customer delivery experiences. This product aimed to help businesses identify areas for improvement and optimize their last-mile operations....more

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