Chartbeat, now part of Automattic, is a leading content analytics Software-as-a-Service (SaaS) company providing real-time data and insights to digital publishers, media organizations, and content creators worldwide. Its platform helps editors and audience development teams understand how readers are engaging with content second-by-second, enabling them to make informed decisions to optimize engagement, grow readership, and drive editorial strategy. Chartbeat's tools focus on metrics like active visitors, engaged time, traffic sources, and content performance across various platforms.
Serves as the primary hub for Chartbeat's product development, engineering, sales, marketing, customer success, and corporate operations.
Modern office space located near Union Square, designed to foster collaboration and innovation. Its location provides proximity to many leading media companies and a dynamic tech community.
Chartbeat fosters a data-driven, collaborative, and mission-oriented work culture. Employees are typically passionate about the future of digital journalism and content, with a strong focus on empowering media organizations through actionable insights.
Being headquartered in New York City, a global epicenter for media and technology, allows Chartbeat to maintain close relationships with its key customers and tap into a rich talent pool. As part of Automattic, the NYC office continues to be a center for Chartbeat's specialized analytics development and operations.
Chartbeat serves a diverse global clientele of thousands of digital publishers and media organizations across more than 70 countries. While its primary physical office is in New York, its platform and support services are accessible worldwide. As part of Automattic, a company known for its distributed workforce, Chartbeat's reach and operational model leverage global talent and provide continuous support to customers across different time zones.
826 Broadway
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As of April 2025, Chartbeat' leadership includes:
Chartbeat has been backed by several prominent investors over the years, including:
No major publicly announced new hires or departures at the executive C-level specifically for the Chartbeat leadership team have been noted in the last 12 months. The most significant recent company-level event is Chartbeat (as part of Parse.ly) being acquired by Automattic from Piano in February 2024. The existing Chartbeat leadership appears to have remained stable through this transition.
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Chartbeat's email format commonly follows standard corporate patterns. The most frequently observed format is the first initial followed by the last name.
[first_initial][last]@chartbeat.com
Format
jdoe@chartbeat.com
Example
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TechCrunch • February 8, 2024
Automattic, the parent company of WordPress.com, announced its acquisition of Parse.ly from Piano. Parse.ly, a leading content analytics platform for enterprises, had previously integrated Chartbeat's real-time analytics capabilities. This strategic acquisition brings powerful analytics tools, including those of Chartbeat, into the Automattic ecosystem, aiming to enhance content insights for WordPress.com and VIP enterprise clients....more
Piano Blog • November 8, 2023
Piano and Chartbeat announced a strategic partnership to create a comprehensive content analytics solution by integrating Chartbeat's real-time data with Piano's audience engagement and monetization platform. This collaboration aimed to provide publishers with deeper insights into content performance and audience value. (Note: This partnership preceded Automattic's acquisition of Parse.ly/Chartbeat assets from Piano in February 2024)....more
Chartbeat Blog • October 19, 2023
Chartbeat introduced Model Monitor, a new feature for its Headline Testing tool, designed to provide publishers with greater transparency into how its AI models evaluate and select headlines. This development aims to build trust and offer more control over AI-driven content optimization....more
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