Catchpoint is a premier Digital Experience Monitoring (DEM) provider, empowering businesses to proactively ensure and optimize the performance of their customer-facing and employee-facing applications and services. By offering comprehensive visibility from the end-user's perspective through synthetic monitoring, real user monitoring (RUM), network insights, BGP monitoring, and endpoint monitoring, Catchpoint helps organizations identify and resolve issues before they impact users. This safeguards revenue, brand reputation, and productivity, making their platform crucial for any business that relies on the internet for service delivery and workforce enablement.
Serves as the central hub for executive leadership, global strategy, core product development, marketing, finance, and administrative operations for Catchpoint's worldwide activities.
Located in a modern office building in downtown Manhattan, the headquarters offers state-of-the-art facilities, advanced communication infrastructure, and collaborative workspaces designed to foster innovation and support a hybrid work model.
The NYC headquarters cultivates a dynamic, fast-paced, and collaborative work environment. It champions innovation, continuous learning, customer obsession, and a strong sense of community, reflecting Catchpoint's commitment to its employees and to delivering cutting-edge technology.
The New York City headquarters is pivotal due to its proximity to a vast talent pool, major enterprise clients, financial markets, and technology partners. It serves as the command center for Catchpoint's global operations, R&D leadership, and strategic decision-making.
Catchpoint supports its diverse global customer base through a network of strategically located offices and remote teams spanning North America, Europe, and Asia. This distributed international presence enables localized sales operations, dedicated customer success management, 24/7 technical support, and collaborative product development and R&D efforts. This ensures comprehensive global coverage and rapid responsiveness for enterprises worldwide that rely on Catchpoint's critical digital experience monitoring solutions.
55 Broad Street, 24th Floor
New York
NY
USA
Address: The Frames, 1 Phipp Street, London, EC2A 4PS, United Kingdom
Supports a rapidly growing customer base across the UK and Europe, providing localized expertise, sales, and support from a major global technology and business center.
Address: Ground Floor, West Wing, Raheja Towers, 26-27 Mahatma Gandhi Road, Bengaluru – 560001, Karnataka, India
Leverages India's extensive technology talent pool to drive innovation in product engineering and provide round-the-clock technical support for Catchpoint's global client base.
Address: Regional Office (Specific address not publicly listed for general inquiries)
Enhances Catchpoint's presence in a major US tech hub, facilitating closer collaboration with customers and partners in the region.
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As of April 2025, Catchpoint' leadership includes:
Catchpoint has been backed by several prominent investors over the years, including:
Catchpoint has strategically strengthened its executive leadership team over the past 12-18 months with key appointments in product, revenue, and marketing, aligning with its growth objectives in the digital experience monitoring sector. No significant executive departures have been publicly announced in the immediate last 12 months.
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Catchpoint commonly utilizes the email format of [first initial][last name]@catchpoint.com (e.g., jsmith@catchpoint.com) for its employees. While this is the most prevalent structure, other formats like [first name].[last name]@catchpoint.com might be used in some cases or for specific roles.
[first_initial][last]@catchpoint.com
Format
mdaoudi@catchpoint.com
Example
85%
Success rate
Catchpoint Blog / PR Newswire • February 20, 2024
Catchpoint announced it has achieved Amazon Web Services (AWS) Cloud Operations Competency status. This designation recognizes Catchpoint's expertise in providing robust solutions that help customers monitor, automate, and optimize their cloud environments and applications on AWS....more
Catchpoint / PR Newswire • October 18, 2023
Catchpoint launched a new solution designed to provide enhanced Internet Performance Monitoring (IPM) capabilities for customers using Cisco ThousandEyes. This offering aims to deliver deeper visibility into internet routing, BGP, and overall network provider performance....more
Catchpoint Blog / GigaOm • July 25, 2023
Catchpoint was named a Leader and an Outperformer in the 2023 GigaOm Radar for Digital Experience Monitoring (DEM). This recognition highlights Catchpoint's comprehensive platform capabilities, innovative approach, and strong market position in ensuring optimal digital experiences....more
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