Careem
Careem's Overview
Careem is the leading multi-service 'super app' in the Middle East, North Africa, and Pakistan (MENAP) region. Launched in 2012 as a ride-hailing service, it has since expanded its offerings to include food and grocery delivery, micro-mobility, digital payments, and a wide range of other services aimed at simplifying and improving the lives of people. Acquired by Uber in 2020 for its mobility business, Careem continues to operate its brand independently and is rapidly growing its 'super app' ecosystem, with e& (Etisalat) acquiring a majority stake in Careem Technologies (the super app business) in 2023 to further fuel its expansion.
Where is Careem's Headquarters?
HQ Function
Serves as the nerve center for strategic planning, technology development, product innovation, and regional operations management for Careem's diverse 'super app' services across the MENAP region.
Notable Features:
Modern, collaborative office spaces situated within a prominent media and technology hub, designed to foster innovation, agility, and a vibrant company culture.
Work Culture:
Characterized by a fast-paced, entrepreneurial, and mission-driven environment. Emphasis is placed on local impact, customer obsession ('Captains' and customers), technological innovation, and empowering communities.
HQ Significance:
The HQ is pivotal for orchestrating Careem's complex operations across more than 10 countries and over 80 cities, driving the company's vision to become the region's 'everything app'.
Values Reflected in HQ: The headquarters' design and location embody Careem's core values of ambition, ownership, innovation, and a profound commitment to serving and simplifying the lives of people in the region.
Location:
Careem primarily operates across the Middle East, North Africa, and Pakistan (MENAP) region, serving over 80 cities in more than 10 countries. Its platform globally supports a wide array of functions including ride-hailing, food and grocery delivery, bill payments, micro-mobility, digital payments, and a growing suite of 'Super App' partner services. Key international offices, including engineering hubs and operational centers, support these diverse functions and cater to its broad user base.
Street Address:
Al Shatha Tower, Dubai Media City
City:
Dubai
State/Province:
Dubai
Country:
United Arab Emirates
Careem's Global Presence
Karachi, Sindh/Pakistan
Address: Key technology and operations hub in Karachi (e.g., The Harbour Front Building, Dolmen City).
Drives technological innovation for the Careem platform, supports various product verticals, and oversees comprehensive operations in Pakistan.
Riyadh, Riyadh Province/Saudi Arabia
Address: Main business and operations office in Riyadh (e.g., within major business districts like ITCC).
Spearheads market expansion, service localization, and cultivates key relationships to tailor Careem's offerings to the Saudi Arabian market's unique needs.
Cairo, Cairo Governorate/Egypt
Address: Significant operational and customer support hub in Cairo.
Manages local market strategy, operations, and customer engagement for Egypt, focusing on growth and service excellence.
Buying Intent Signals for Careem
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Executive Team of Careem
As of April 2025, Careem' leadership includes:
Investors of Careem
Careem has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Over the past year, Careem has intensified its Super App strategy, highlighted by e&'s acquisition of a majority stake in Careem Technologies. This has prompted leadership affirmations and strategic appointments to propel growth in areas like fintech, grocery delivery, and the Careem Plus subscription program. While specific consolidated numbers for all executive movements are not always detailed publicly, the company has actively strengthened its leadership team for this new phase of expansion.
Departures
New Appointments:
Technology (Tech Stack) used by Careem
Discover the tools Careem uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Careem Email Formats and Examples
Careem most likely uses standardized corporate email formats for its employees. The common convention observed for companies of its scale is typically a combination of the employee's first and last name. While internal variations might exist, the [firstname].[lastname]@careem.com structure is a highly probable primary format.
[firstname].[lastname]@careem.com
Format
jane.doe@careem.com
Example
90%
Success rate
News and media
Zawya.com • February 7, 2024
Careem appoints new leadership to accelerate super app strategy backed by e&
Careem announced new leadership appointments aimed at accelerating its Super App strategy throughout the region, bolstered by e&'s recent investment. The company is focusing on expanding key services such as Careem Plus (its subscription program), food and grocery delivery, and fintech offerings, with the goal of establishing itself as the premier everyday app for consumers....more
Campaign Middle East • April 11, 2024
Careem Food launches ‘Dirhams for Delays’ initiative in UAE
Careem Food has introduced a customer-centric initiative in the UAE called ‘Dirhams for Delays’. This program offers customers credit if their food orders arrive later than the promised delivery time. The initiative is designed to enhance customer satisfaction and reinforce reliability within its food delivery operations....more
Arabian Business • May 20, 2024
Careem CEO reveals major UAE expansion plans with self-driving taxis and new Super App services
Careem CEO Mudassir Sheikha outlined significant expansion plans for the UAE, including the introduction of self-driving taxis and new services under its Super App. The company aims to integrate advanced technology and broaden its service portfolio to further simplify daily life for its users in the region....more
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