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Call Box's Overview

Total employees723
HeadquartersDallas
Founded1988

Call Box CI is a prominent provider of comprehensive call tracking and conversation intelligence solutions. Their platform empowers businesses to monitor, analyze, and optimize phone interactions, providing valuable insights into marketing effectiveness, sales processes, and customer service quality. By leveraging advanced analytics and AI, Call Box CI helps companies understand the 'why' behind their calls, improve ROI on marketing campaigns, enhance agent performance, and ultimately drive more qualified leads and sales. They focus on transforming call data into actionable business intelligence.

Where is Call Box's Headquarters?

HQ Function

The Dallas headquarters serves as the central command for Call Box CI's operations, including product innovation and development, national sales and marketing strategies, customer success and support initiatives, and overall corporate administration for its call tracking and conversation intelligence platform.

Notable Features:

Located in the Campbell Centre North Tower, a recognizable office complex on the North Central Expressway, offering excellent accessibility and a professional, modern business environment. Specific internal architectural highlights are proprietary to the company.

Work Culture:

Call Box CI cultivates a dynamic, collaborative, and results-driven work environment. There's a strong emphasis on innovation, leveraging data to drive client success, and continuous learning. Employee feedback often points to a supportive team culture, transparent communication, and opportunities for professional growth within the SaaS and analytics sector.

HQ Significance:

The Dallas headquarters is strategically vital for Call Box CI, positioning them within a vibrant tech ecosystem rich in talent and business opportunities. It serves as the nerve center for developing cutting-edge solutions, managing client relationships across North America, and forging strategic partnerships that drive the company's growth.

Values Reflected in HQ: The choice of a prominent, accessible, and professional office location in a key business district like Dallas reflects Call Box CI's commitment to excellence, innovation, client-centricity, and its ambition for sustained growth and leadership in the conversation intelligence market.

Location:

While Call Box CI's headquarters are in Dallas, Texas, their cloud-based call tracking and conversation intelligence solutions are utilized by businesses primarily across North America. The company supports its diverse clientele through its robust platform and dedicated support teams, enabling organizations in various regions to effectively leverage their technology. Their service reach is primarily determined by client locations rather than physical international offices.

Street Address:

8350 N Central Expy, Suite M2250 (Campbell Centre North Tower)

City:

Dallas

State/Province:

TX

Country:

USA

Call Box's Global Presence

Buying Intent Signals for Call Box

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Call Box

As of April 2025, Call Box' leadership includes:

Jeff Cone - Chief Executive Officer
Patrick Elverum - Chief Technology Officer
David Cape - Chief Revenue Officer
Phil Qureshi - VP of Finance & Operations

Investors of Call Box

Call Box has been backed by several prominent investors over the years, including:

Privately Held

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

Based on publicly available information, there have been no major C-suite executive hires or departures announced by Call Box CI in the last 12 months. The current leadership team appears to be stable, focusing on continued growth and product development.

Technology (Tech Stack) used by Call Box

Discover the tools Call Box uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Call Box Email Formats and Examples

Call Box CI commonly uses the 'first.last@callbox.com' email format for its employees. While this is the most prevalent pattern, other formats might be used in specific cases or for certain departments. It's always best to verify an email address if unsure.

first.last@callbox.com

Format

jane.doe@callbox.com

Example

61%

Success rate

News and media

APPEALIE / Call Box BlogNovember 15, 2023

Call Box CI Wins 2023 APPEALIE SaaS Customer Success Award

Call Box CI announced it has been recognized as a winner in the 2023 APPEALIE SaaS Awards for Customer Success. This award highlights Call Box CI's dedication to delivering outstanding outcomes and support for its clients utilizing its conversation intelligence platform....more

TopWorkplaces.com / The Dallas Morning NewsNovember 2, 2023

Call Box CI Recognized as a Top Workplace in Dallas-Fort Worth for 2023

Call Box CI was named one of the Top Workplaces in the Dallas-Fort Worth metropolitan area for 2023. This recognition is based on anonymous employee feedback gathered through third-party surveys, measuring several aspects of workplace culture, including alignment, execution, and connection....more

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