Call Box CI is a prominent provider of comprehensive call tracking and conversation intelligence solutions. Their platform empowers businesses to monitor, analyze, and optimize phone interactions, providing valuable insights into marketing effectiveness, sales processes, and customer service quality. By leveraging advanced analytics and AI, Call Box CI helps companies understand the 'why' behind their calls, improve ROI on marketing campaigns, enhance agent performance, and ultimately drive more qualified leads and sales. They focus on transforming call data into actionable business intelligence.
The Dallas headquarters serves as the central command for Call Box CI's operations, including product innovation and development, national sales and marketing strategies, customer success and support initiatives, and overall corporate administration for its call tracking and conversation intelligence platform.
Located in the Campbell Centre North Tower, a recognizable office complex on the North Central Expressway, offering excellent accessibility and a professional, modern business environment. Specific internal architectural highlights are proprietary to the company.
Call Box CI cultivates a dynamic, collaborative, and results-driven work environment. There's a strong emphasis on innovation, leveraging data to drive client success, and continuous learning. Employee feedback often points to a supportive team culture, transparent communication, and opportunities for professional growth within the SaaS and analytics sector.
The Dallas headquarters is strategically vital for Call Box CI, positioning them within a vibrant tech ecosystem rich in talent and business opportunities. It serves as the nerve center for developing cutting-edge solutions, managing client relationships across North America, and forging strategic partnerships that drive the company's growth.
While Call Box CI's headquarters are in Dallas, Texas, their cloud-based call tracking and conversation intelligence solutions are utilized by businesses primarily across North America. The company supports its diverse clientele through its robust platform and dedicated support teams, enabling organizations in various regions to effectively leverage their technology. Their service reach is primarily determined by client locations rather than physical international offices.
8350 N Central Expy, Suite M2250 (Campbell Centre North Tower)
Dallas
TX
USA
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As of April 2025, Call Box' leadership includes:
Call Box has been backed by several prominent investors over the years, including:
Based on publicly available information, there have been no major C-suite executive hires or departures announced by Call Box CI in the last 12 months. The current leadership team appears to be stable, focusing on continued growth and product development.
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Call Box CI commonly uses the 'first.last@callbox.com' email format for its employees. While this is the most prevalent pattern, other formats might be used in specific cases or for certain departments. It's always best to verify an email address if unsure.
first.last@callbox.com
Format
jane.doe@callbox.com
Example
61%
Success rate
APPEALIE / Call Box Blog • November 15, 2023
Call Box CI announced it has been recognized as a winner in the 2023 APPEALIE SaaS Awards for Customer Success. This award highlights Call Box CI's dedication to delivering outstanding outcomes and support for its clients utilizing its conversation intelligence platform....more
TopWorkplaces.com / The Dallas Morning News • November 2, 2023
Call Box CI was named one of the Top Workplaces in the Dallas-Fort Worth metropolitan area for 2023. This recognition is based on anonymous employee feedback gathered through third-party surveys, measuring several aspects of workplace culture, including alignment, execution, and connection....more
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