Birch Communications
Birch Communications's Overview
Birch Communications was a leading U.S. provider of communications, network, cloud, and IT services to small, mid-sized, enterprise, and wholesale customers. Founded in 1996, Birch offered a diverse portfolio of solutions including voice, data, cloud hosting, and managed services. The company grew significantly through organic expansion and numerous acquisitions, including the notable acquisition of Cbeyond, before being acquired by Fusion Connect in 2018. Birch was known for its commitment to providing reliable and scalable technology solutions to businesses nationwide, focusing on a broad service offering and customer service.
Where is Birch Communications's Headquarters?
HQ Function
The Atlanta headquarters housed key corporate functions including executive leadership, strategic planning, finance, sales operations, marketing, and human resources, overseeing the company's nationwide service delivery and growth initiatives.
Notable Features:
The Atlanta office was situated in the Buckhead district, a major commercial and financial hub, offering strategic advantages. Specific architectural details of the leased office space are not widely publicized, but it was a modern office environment suited for a technology services provider.
Work Culture:
Birch Communications fostered a work culture focused on growth, customer service, and innovation. Given its history of frequent acquisitions, adaptability and integration were key cultural aspects. The environment was dynamic, aiming to empower employees to meet diverse business customer needs.
HQ Significance:
The Atlanta headquarters symbolized Birch's evolution from a regional provider to a significant national player in the telecommunications and cloud services market. It served as the central command for its expansive operations before the integration with Fusion Connect.
Values Reflected in HQ: The headquarters' location in a prime Atlanta business district reflected Birch's ambition, its focus on serving enterprise clients, and its stature as a prominent telecommunications and managed IT services provider.
Location:
Birch Communications' operations and service delivery were primarily concentrated within the United States. The company built a national footprint, offering its suite of communications, network, cloud, and IT services to businesses across the U.S. While its clients might have had international dealings, Birch's direct infrastructure, sales, and support efforts were U.S.-based.
Street Address:
3060 Peachtree Road NW, Suite 400
City:
Atlanta
State/Province:
GA
Country:
USA
Birch Communications's Global Presence
Macon, GA, USA
Address: Specific street address not broadly publicized; general operational presence.
Served as a foundational hub for Southeastern US operations, customer care, and retained critical network infrastructure and support functions throughout the company's history.
Kansas City, MO, USA
Address: 2323 Grand Blvd, Kansas City, MO 64108 (Formerly Cbeyond Headquarters)
Strengthened Birch's presence in the Midwest and was central to integrating and leveraging Cbeyond's technology portfolio and customer base.
Emporia, KS, USA
Address: Specific street address not broadly publicized; general operational presence.
Provided essential back-office support and customer-facing technical assistance, contributing to overall service quality and operational efficiency across Birch's national footprint.
Buying Intent Signals for Birch Communications
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Executive Team of Birch Communications
As of April 2025, Birch Communications' leadership includes:
Investors of Birch Communications
Birch Communications has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
In the 12-18 months leading up to its acquisition by Fusion in early 2018, Birch Communications experienced some executive changes, notably the departure of its CFO. The core leadership team otherwise remained largely consistent to guide the company through its operational activities and the acquisition process.
Departures
Technology (Tech Stack) used by Birch Communications
Discover the tools Birch Communications uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Birch Communications Email Formats and Examples
Prior to its acquisition by Fusion Connect, Birch Communications likely used standard corporate email address formats. Common patterns included [first initial][last name]@birch.com or [first name].[last name]@birch.com. The birch.com domain now redirects, and these email addresses are no longer active.
[first_initial][last]@birch.com (e.g., jdoe@birch.com), [first].[last]@birch.com (e.g., jane.doe@birch.com)
Format
voddo@birch.com (example based on former CEO's initial and last name)
Example
0 (domain inactive for Birch Communications)%
Success rate
News and media
Fusion Connect / Channel Partners Online • May 2, 2018
Birch Communications Acquired by Fusion Connect
Fusion Telecommunications International, Inc. (later renamed Fusion Connect) announced the completion of its acquisition of Birch Communications' Cloud and Business Services division. This strategic move significantly expanded Fusion's scale, customer base, and service capabilities in the North American market....more
Birch Communications / PR Newswire • March 20, 2017
Birch Communications Continues Metro-Fiber Network Expansion
Birch Communications announced ongoing expansion of its metro-fiber network, increasing its reach to more commercial buildings and business locations across the United States. This initiative was aimed at enhancing its capacity to deliver high-bandwidth data, voice, and cloud services to enterprise customers....more
Birch Communications / PR Newswire • April 21, 2014
Birch Communications Announces Definitive Agreement to Acquire Cbeyond
Birch Communications revealed a definitive agreement to acquire Cbeyond, Inc., a provider of cloud services, communications, and managed IT services for small and medium-sized businesses. This major acquisition significantly broadened Birch's product portfolio, particularly in cloud-based solutions, and expanded its customer base and geographic presence....more
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