Arrow
Arrow's Overview
Arrow is a customer onboarding platform designed to help SaaS companies and B2B service providers manage and accelerate the post-sale customer journey. It provides tools for creating shared, collaborative action plans, tracking progress, and ensuring customers achieve value quickly from a product or service. Arrow aims to reduce churn, improve customer satisfaction, and increase operational efficiency by standardizing and automating key parts of the onboarding process.
Where is Arrow's Headquarters?
HQ Function
Serves as the primary registered location and hub for strategic decision-making, leadership, and core business operations, coordinating its distributed workforce.
Notable Features:
As a contemporary tech company, Arrow likely prioritizes advanced digital infrastructure and collaborative online tools over traditional physical office amenities, reflecting its flexible work environment.
Work Culture:
Arrow likely fosters a dynamic, agile, and collaborative work culture characteristic of tech startups. There's an emphasis on innovation, customer-centricity, remote collaboration, and achieving rapid growth.
HQ Significance:
Being based in the San Francisco Bay Area connects Arrow to a rich ecosystem of technology talent, venture capital, and industry best practices, which is vital for a SaaS startup's growth and innovation.
Values Reflected in HQ: The operational model reflects values such as efficiency, adaptability, customer focus, and modern collaboration, aligning with the solutions Arrow provides to its clients.
Location:
Arrow serves a global customer base through its SaaS platform. While its core team has strong roots in North America, particularly the San Francisco Bay Area, its product is accessible worldwide. Customer support and success operations are designed to assist international clients, reflecting a global mindset in its service delivery and market reach.
Street Address:
Specific street address not publicly listed; operates with a flexible/remote model.
City:
San Francisco
State/Province:
CA
Country:
USA
Arrow's Global Presence
Distributed (Remote)
Address: N/A - Operates with a remote workforce
Supports a global talent acquisition strategy and operational flexibility, enabling team members to contribute effectively regardless of physical location.
Buying Intent Signals for Arrow
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Executive Team of Arrow
As of April 2025, Arrow' leadership includes:
Investors of Arrow
Arrow has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
As a founder-led startup established in 2020, significant changes in the core executive team are not frequently publicly announced. Leadership has remained consistent with its co-founders guiding the company's growth. No major executive hires or departures outside the founding team have been publicized in the last 12 months.
Technology (Tech Stack) used by Arrow
Discover the tools Arrow uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Arrow Email Formats and Examples
Arrow likely utilizes standard professional email formats common among tech startups. The most probable format is using the first name or a combination of first initial and last name.
first@arrowhq.com
Format
phil@arrowhq.com
Example
85%
Success rate
News and media
TechCrunch • November 1, 2022
Arrow raises $2.7M to help B2B companies streamline customer onboarding
Arrow, a startup developing a customer onboarding platform, announced it has raised $2.7 million in a seed funding round led by Gradient Ventures. The funds are aimed at further developing its platform designed to help businesses create collaborative action plans for new customers, thereby improving time-to-value and reducing churn....more
FinSMEs • November 2, 2022
Arrow Secures $2.7M Seed Funding for Customer Onboarding Platform
Arrow, a San Francisco, CA-based provider of a customer onboarding platform, raised $2.7M in Seed funding. The round was led by Gradient Ventures with participation from Flex Capital, Weekend Fund, Soma Capital, and other investors. The company intends to use the funds to expand operations and its business reach....more
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