AppRiver
AppRiver's Overview
AppRiver, founded in 2002 and now part of OpenText, established itself as a prominent provider of cloud-based cybersecurity solutions. Specializing in email security (including anti-spam, antivirus, and advanced threat protection), email encryption, web protection, and secure email archiving, AppRiver served tens of thousands of businesses globally. Known for its 'Phenomenal Care' customer support, the company focused on making complex security simple and effective for its users, primarily small to medium-sized businesses (SMBs). Following its acquisition by Zix in 2019, and subsequently Zix's acquisition by OpenText in 2021, AppRiver's technologies and expertise have been integrated into OpenText's broader cybersecurity portfolio.
Where is AppRiver's Headquarters?
HQ Function
Historically, this HQ was central to AppRiver's operations, housing research and development, its renowned 'Phenomenal Care' customer support, sales, marketing, and administrative functions for its global cloud security services.
Notable Features:
The facility was likely a modern office space designed to support a dynamic tech company, featuring collaborative work environments, data monitoring centers, and robust IT infrastructure necessary for a cybersecurity provider.
Work Culture:
AppRiver was known for a strong, customer-centric work culture emphasizing 'Phenomenal Care.' The environment fostered innovation, teamwork, and a proactive approach to cybersecurity challenges, aiming for high employee and customer satisfaction.
HQ Significance:
The Gulf Breeze headquarters was the birthplace and nerve center of AppRiver, instrumental in its growth from a startup to a significant channel-focused SaaS security provider. It was key to developing its product suite and customer service model.
Values Reflected in HQ: The headquarters likely embodied AppRiver's core values of security, simplicity, customer-centricity ('Phenomenal Care'), and reliability through its operational setup and employee focus.
Location:
Historically, AppRiver maintained a global presence through its U.S. headquarters, international offices (e.g., in Switzerland and the UK), and strategically located data centers. This enabled them to provide 24/7 'Phenomenal Care' customer support, localized services, and ensure data sovereignty for a worldwide client base. Functions supported globally included sales, multilingual customer support, and technical operations. Post-acquisition by OpenText, AppRiver's capabilities are now part of OpenText's extensive global infrastructure and partner network.
Street Address:
1101 Gulf Breeze Pkwy, Ste 200
City:
Gulf Breeze
State/Province:
Florida
Country:
USA
AppRiver's Global Presence
Austin, Texas, USA
Address: Address not publicly specified post-integrations; AppRiver maintained a significant presence in Austin.
To strengthen AppRiver's presence in a key U.S. technology hub, enhance customer engagement in the Central and Southwestern U.S., and tap into local engineering and sales talent.
Lupfig, Aargau, Switzerland
Address: Historically AppRiver AG, Badstrasse 50, 5242 Lupfig, Switzerland (Note: Current status under OpenText may vary).
To cater specifically to the European market, providing localized support and ensuring compliance with regional data protection regulations, thereby expanding AppRiver's international footprint.
Buying Intent Signals for AppRiver
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Executive Team of AppRiver
As of April 2025, AppRiver' leadership includes:
Investors of AppRiver
AppRiver has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
As AppRiver was acquired by Zix in 2019, which was subsequently acquired by OpenText in December 2021, specific executive movements for the 'AppRiver' brand are no longer tracked independently. Leadership and organizational changes occur within the OpenText structure.
Departures
New Appointments:
Technology (Tech Stack) used by AppRiver
Discover the tools AppRiver uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
AppRiver Email Formats and Examples
Based on common patterns for AppRiver prior to its full integration, the most frequently observed email format was first initial followed by the last name. This is a typical structure for many tech companies.
[first_initial][last]@appriver.com
Format
jdoe@appriver.com
Example
70%
Success rate
News and media
CRN • February 11, 2019
AppRiver Acquired by Zix to Create SMB Email Security Powerhouse
Zix Corporation announced its definitive agreement to acquire AppRiver for $275 million in an all-cash transaction. The deal aimed to combine Zix's strengths in email encryption and threat protection with AppRiver's cloud-based security suite and strong channel partner network, targeting the small and medium-sized business market....more
OpenText Press Release • December 23, 2021
OpenText Completes Acquisition of Zix (Including AppRiver)
OpenText announced the completion of its acquisition of Zix, Inc., including its subsidiaries AppRiver and Intermedia. This strategic acquisition significantly enhanced OpenText's Carbonite and Webroot offerings, strengthening its position in the SMB market with a comprehensive suite of data protection, threat management, and compliance solutions....more
OpenText Blogs • October 25, 2023
OpenText Enhances Email Security Solutions Leveraging AppRiver's Legacy
OpenText unveiled significant updates to its email security offerings, which incorporate the robust technologies and threat intelligence capabilities originally developed by AppRiver. These enhancements aim to provide superior protection against evolving cyber threats like phishing, ransomware, and business email compromise for businesses of all sizes....more
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