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American Home Shield's Overview

Total employees962
HeadquartersMemphis
Founded1971

American Home Shield (AHS) is a leading provider of home warranty plans in the United States, founded in 1971. AHS helps homeowners manage the costs of repairing or replacing covered major home systems (like HVAC, electrical, plumbing) and appliances (like refrigerators, ovens, dishwashers). They connect homeowners with a nationwide network of qualified, independent local contractors to perform these services. AHS is a key brand of Frontdoor, Inc. (NASDAQ: FTDR).

Where is American Home Shield's Headquarters?

HQ Function

Serves as the central hub for corporate strategy, operations management, customer service leadership, marketing, technology development, and financial oversight for American Home Shield and other Frontdoor brands.

Notable Features:

Located in downtown Memphis, the headquarters likely features modern office facilities designed to foster collaboration and innovation, with amenities typical of a contemporary corporate environment.

Work Culture:

The work culture emphasizes customer obsession, results-driven performance, teamwork, and innovation in the home services industry. There's a focus on supporting homeowners and simplifying the repair process.

HQ Significance:

The Memphis headquarters is pivotal for managing nationwide operations, supporting millions of customers, overseeing a vast network of contractors, and driving the company's strategic initiatives as a leader in the home warranty market.

Values Reflected in HQ: The headquarters likely reflects values such as integrity, customer focus, innovation, accountability, and a commitment to employee development and community engagement in Memphis.

Location:

American Home Shield primarily operates and serves customers within the United States. Its service network and home warranty plans are designed for homeowners across the contiguous U.S., with some availability in Alaska and Hawaii. While its parent company, Frontdoor, Inc., may explore broader market opportunities, American Home Shield's core business is U.S.-centric.

Street Address:

150 Peabody Pl.

City:

Memphis

State/Province:

Tennessee

Country:

USA

American Home Shield's Global Presence

Carroll, Iowa, USA

Address: 1730 US-71, Carroll, IA 51401 (Representative address for AHS/Frontdoor operations center)

Supports nationwide customer operations, providing a vital communication and service facilitation link between homeowners and the AHS service network, particularly serving as a strong operational base.

LaGrange, Georgia, USA

Address: 1101 Patillo Rd, LaGrange, GA 30240 (Representative address for AHS/Frontdoor operations center)

Supports nationwide operations with a potential focus on the Southeastern US, ensuring timely customer support and effective coordination of service requests with local contractors.

Buying Intent Signals for American Home Shield

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of American Home Shield

As of April 2025, American Home Shield' leadership includes:

William (Bill) C. Cobb - Chairman and Chief Executive Officer, Frontdoor, Inc.
Jessica P. Ross - Senior Vice President and Chief Financial Officer, Frontdoor, Inc.
Sena Kwawu - Senior Vice President and Chief Operating Officer, Frontdoor, Inc.
Jennifer Alessandra - Senior Vice President, Chief People & Communications Officer, Frontdoor, Inc.
P.K. Khurana - Senior Vice President, Chief Product & Technology Officer, Frontdoor, Inc.
Evan I. Schwartz - Senior Vice President, General Counsel and Corporate Secretary, Frontdoor, Inc.

Investors of American Home Shield

American Home Shield has been backed by several prominent investors over the years, including:

Publicly traded as Frontdoor, Inc. (NASDAQ: FTDR)
The Vanguard Group, Inc.
BlackRock, Inc.
Renaissance Technologies LLC
PRIMECAP Management Company

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits1

Over the last 12-18 months, Frontdoor, Inc. (parent company of American Home Shield) has solidified its leadership team with key permanent appointments for CEO and CFO, and hired a new General Counsel following a departure.

Departures

Brian K. Turcotte, Brian K. Turcotte departed from his role at Frontdoor, Inc.

New Appointments:

William (Bill) C. Cobb, William C. Cobb appointed permanent Chief Executive Officer of Frontdoor, Inc.
Jessica P. Ross, Jessica P. Ross appointed permanent Senior Vice President and Chief Financial Officer of Frontdoor, Inc.
Evan I. Schwartz, Evan I. Schwartz hired as SVP, General Counsel and Corporate Secretary for Frontdoor, Inc.

Technology (Tech Stack) used by American Home Shield

Discover the tools American Home Shield uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

American Home Shield Email Formats and Examples

American Home Shield is a brand of Frontdoor, Inc. (FTDR). Common email formats for Frontdoor and its entities often follow standard corporate patterns such as `firstname.lastname@ftdr.com` or `firstinitiallastname@ftdr.com`. For American Home Shield specifically, emails might use an `ahs.com` domain, though `ftdr.com` is also likely for corporate roles.

first.last@ahs.com

Format

jane.doe@ahs.com

Example

75%

Success rate

News and media

Frontdoor, Inc. Investor RelationsMay 2, 2024

Frontdoor Reports First-Quarter 2024 Results, Highlighting American Home Shield Performance

Frontdoor, Inc., parent company of American Home Shield, announced its first-quarter 2024 financial results. The report highlighted revenue growth driven by strong performance in its American Home Shield brand, including an increase in home service plan subscriptions and positive renewal trends....more

PR NewswireOctober 10, 2023

American Home Shield Launches New Video Diagnostics Tool, ShieldRepair™, to Enhance Customer Experience

American Home Shield introduced ShieldRepair™, an innovative video chat tool enabling homeowners to connect visually with repair experts for rapid diagnostics and troubleshooting of home system or appliance issues. This initiative aims to streamline the service process and improve customer satisfaction....more

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