Amadeus
Amadeus's Overview
Amadeus is a global leader in travel technology, providing a vast portfolio of solutions that power the worldwide travel industry. A significant focus for Amadeus is the application of Artificial Intelligence (AI) and Machine Learning (ML) to enhance every stage of the travel journey. From personalized travel offers and dynamic pricing for airlines and travel agencies, to operational efficiency for airports and hotels through intelligent automation and predictive analytics, Amadeus AI initiatives aim to create smoother, more connected, and intelligent travel experiences. Key areas include AI-driven booking systems, revenue management, disruption management, biometric passenger processing, and personalized customer servicing, all underpinned by extensive data analysis and cutting-edge algorithms.
Where is Amadeus's Headquarters?
HQ Function
The Madrid headquarters serves as the central command for Amadeus's global operations, housing core functions such as executive leadership, strategic planning, corporate finance, legal, HR, and significant research and development activities, particularly for its airline IT and distribution businesses.
Notable Features:
The campus is a modern, expansive facility designed to foster collaboration and innovation. It features state-of-the-art technology infrastructure and is one of Amadeus's key global R&D centers.
Work Culture:
Amadeus's Madrid HQ fosters a diverse, multinational work environment with employees from many different countries. The culture emphasizes innovation in travel technology, continuous learning, customer-centricity, and a collaborative approach to solving complex challenges in the travel ecosystem.
HQ Significance:
As the nerve center of Amadeus's global network, the Madrid headquarters is pivotal in driving the company's strategy, technological advancements, and the development of solutions that are utilized by thousands of travel providers and sellers worldwide.
Values Reflected in HQ: The headquarters' design and operations reflect Amadeus's core values of customer centricity, innovation, teamwork, and responsibility, providing an environment conducive to developing leading-edge travel technology.
Location:
Amadeus operates in over 190 countries, with a truly global presence supporting the entire travel ecosystem. Its AI solutions and R&D for artificial intelligence are integrated across its global operations. Key development hubs in Spain, France, Germany, India, and the USA, among others, collaborate on innovations in personalized travel, operational efficiency for airlines and airports, intelligent fare pricing, and advanced analytics. This worldwide footprint ensures that AI-driven enhancements are developed with diverse market needs in mind and deployed effectively to customers across the globe, facilitating smoother and more intelligent travel experiences.
Street Address:
Calle Salvador de Madariaga, 1
City:
Madrid
State/Province:
Community of Madrid
Country:
Spain
Amadeus's Global Presence
Sophia Antipolis (Nice), France
Address: 485 Route du Pin Montard, Sophia Antipolis, 06410 Biot, France
Serves as a primary global development center and a key technology hub for Amadeus in Europe, driving innovation across its product portfolio.
Erding, Germany
Address: Justus-von-Liebig-Straße 1, 85435 Erding, Germany
Functions as the core operational and data processing hub for Amadeus's global services, critical for system uptime and transaction processing.
Bangalore, India
Address: Amadeus Labs, The Millenia, Tower B, 1 & 2 Murphy Road, Ulsoor, Bangalore – 560 008, India
Acts as a key technology and development hub in the Asia-Pacific region, supporting global product development and innovation.
Waltham (Boston), MA, USA
Address: 1050 Winter Street, Waltham, MA 02451, USA
Supports Amadeus's operations and strategic initiatives in the North American market, a significant region for travel and technology.
Buying Intent Signals for Amadeus
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Executive Team of Amadeus
As of April 2025, Amadeus' leadership includes:
Investors of Amadeus
Amadeus has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Over the past year, Amadeus has made key strategic appointments to its leadership team, notably welcoming a new Chief Financial Officer and a new EVP of Operations. These changes underscore Amadeus's commitment to robust leadership and its focus on driving continued growth and innovation in the global travel technology sector.
Departures
New Appointments:
Technology (Tech Stack) used by Amadeus
Discover the tools Amadeus uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Amadeus Email Formats and Examples
Amadeus commonly uses a standard email format for its employees worldwide, typically combining the employee's first and last name.
firstname.lastname@amadeus.com
Format
john.doe@amadeus.com
Example
90%
Success rate
News and media
Amadeus Press Release • January 30, 2024
Amadeus to acquire biometrics leader Vision-Box to deliver seamless travel experiences
Amadeus announced its agreement to acquire Vision-Box, a leading provider of biometric solutions for airports, airlines, and border control. This acquisition is a significant step for Amadeus in advancing its vision for an end-to-end seamless traveler journey, leveraging biometrics and AI for identity verification and passenger processing....more
Amadeus Press Release • October 26, 2023
Amadeus and Microsoft to explore generative AI solutions that will redefine corporate travel
Amadeus revealed plans to integrate Microsoft generative AI into Amadeus Cytric Easy, its corporate travel and expense tool. This collaboration aims to provide a more intuitive, conversational, and personalized experience for business travelers when planning, booking, and managing their trips within their Microsoft 365 environment....more
PhocusWire • February 21, 2024
Amadeus details how AI-powered solutions personalize experience, automate operations
Amadeus highlighted its ongoing development of AI-powered solutions designed to enhance traveler personalization and automate complex operations for travel providers. These initiatives leverage machine learning to analyze vast datasets, enabling more relevant offers, efficient processes, and improved decision-making across the travel industry....more
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