ALC Health (alc-healthcare) was a specialist provider of international private medical insurance (IPMI) headquartered in the UK. Founded in 1999, the company focused on offering flexible and comprehensive health insurance plans to expatriates, high-net-worth individuals, and corporate clients across the globe. Known for its personalized service and a wide range of coverage options, ALC Health established a strong reputation in the IPMI market. In April 2017, ALC Health was acquired by International Medical Group (IMG), a major US-based leader in global insurance benefits and assistance services. This acquisition aimed to combine ALC Health's regional expertise and client base, particularly in Europe, Asia, and the Middle East, with IMG's extensive global network and resources, thereby enhancing the offerings available to international clients. The ALC Health brand and operations have since been integrated into IMG.
Served as the primary operational hub, managing underwriting, claims processing, customer service, and business development for its international medical insurance products.
A professional office environment tailored for insurance operations, likely featuring open-plan workspaces for support teams and private offices for management. Specific architectural highlights are not widely publicized.
Likely characterized by a strong focus on customer service, product expertise in international healthcare, and a responsive approach to the needs of a diverse, global clientele. Attention to detail and cross-cultural communication skills would have been valued.
The headquarters was central to ALC Health's operations and growth, enabling it to build a reputable brand in the competitive international private medical insurance market before its strategic acquisition.
Prior to its acquisition by IMG, ALC Health provided international private medical insurance policies to clients in over 140 countries. Its global functions included offering worldwide medical coverage, multilingual customer support, access to a global network of hospitals and healthcare providers, and coordinating emergency medical assistance and evacuations. These services were managed from its UK headquarters with support from regional offices or representatives in key markets.
Chanctonbury House, Church Street
Storrington
West Sussex
United Kingdom
Address: Centro de Negocios Oasis, Oficina 6, Ctra. de Cádiz Km. 176, 29602 Marbella, Málaga, Spain
To provide localized service and support for policyholders and intermediaries in a significant European expatriate market, facilitating easier access and communication for clients in the region.
Address: Not publicly specified; likely a representative office or partnership.
To manage client relationships, support business development, and understand the specific healthcare needs and market dynamics within the Asia-Pacific region.
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As of April 2025, ALC Health' leadership includes:
ALC Health has been backed by several prominent investors over the years, including:
Significant executive changes at ALC Health primarily occurred around its acquisition by International Medical Group (IMG) in April 2017. Key leadership roles would have transitioned or integrated into IMG, or individuals may have departed post-acquisition. Specific details on hires/exits in the 12 months directly preceding this for ALC Health as an independent entity are not widely publicized today.
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Prior to its acquisition by IMG, ALC Health (operating with domain alchealth.com) likely used common corporate email formats. The most probable formats include [first].[last]@alchealth.com or [first_initial][last]@alchealth.com. Since integration into IMG, communications would follow IMG's email structure.
[first].[last]@alchealth.com
Format
jane.doe@alchealth.com
Example
15%
Success rate
IMG Global • April 5, 2017
International Medical Group® (IMG®), a leader in global benefits and assistance services, today announced its acquisition of ALC Health, a UK-based international private medical insurance provider. The acquisition of ALC Health further strengthens IMG’s commitment to the international private medical insurance market and expands their operational footprint in Europe....more
Health Insurance & Protection Magazine • October 13, 2015
ALC Health was named Best International Private Medical Insurance Provider at the 2015 Health Insurance Awards. This recognition highlighted the company's commitment to providing quality international healthcare solutions and customer service....more
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