Airtel Uganda is a leading telecommunications and mobile money services provider in Uganda, committed to delivering innovative and affordable solutions. A subsidiary of Airtel Africa, it connects millions of Ugandans through its extensive network, offering prepaid and postpaid mobile services, high-speed internet, and a comprehensive mobile financial services platform, Airtel Money.
Serves as the primary hub for Airtel Uganda's corporate management, strategic planning, operational oversight, and technological innovation for its nationwide services.
Airtel Towers is a modern, multi-story office building, easily recognizable and equipped with advanced infrastructure to support its telecommunications operations. It features prominent Airtel branding and houses key administrative and technical departments.
The work culture at Airtel Uganda's HQ is dynamic and fast-paced, reflecting the telecommunications industry. It emphasizes innovation, customer-centricity, and collaboration, with a diverse workforce focused on driving digital transformation in Uganda.
The headquarters is significant as the nerve center of one of Uganda's largest telecom operators, driving digital inclusion, economic empowerment through mobile money, and critical communication infrastructure for the country.
Airtel Uganda is a key operational unit of Airtel Africa, a telecommunications group present in 14 countries across Africa. While Airtel Uganda's primary focus is serving the Ugandan market with mobile voice, data, and financial services, it benefits from and contributes to the broader Airtel Africa strategy. This includes leveraging group-wide technological advancements, procurement synergies, product innovations (like Airtel Money), and best practices in customer service and network management. It plays a vital role in Airtel Africa's mission to drive digital and financial inclusion on the continent.
Plot 16A Clement Hill Road
Kampala
Central Region
Uganda
Address: Acacia Mall Service Centre, Cooper Road, Kisementi, Kampala, Uganda
To provide accessible, high-quality customer service and product availability in key commercial and residential hubs, enhancing overall customer satisfaction and brand presence across Uganda. Regional operational offices also support network infrastructure and distribution.
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As of April 2025, Airtel Uganda' leadership includes:
Airtel Uganda has been backed by several prominent investors over the years, including:
The primary executive change in the last 12 months (relevant period May 2023 - May 2024) involved a key leadership appointment in Airtel's mobile money division, Airtel Mobile Commerce Uganda Limited (AMCUL), which works closely with Airtel Uganda. No major departures from Airtel Uganda's core telecom executive team were publicly announced during this period.
Discover the tools Airtel Uganda uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Airtel Uganda typically uses the email format firstname.lastname@airtel.co.ug for its employees. This is a common structure for corporate communications within the Airtel Africa group for country-specific domains. Other formats like firstinitial.lastname@airtel.co.ug or firstname_lastname@airtel.co.ug might be used in specific cases but are less common for general outreach.
firstname.lastname@airtel.co.ug
Format
jane.doe@airtel.co.ug
Example
85%
Success rate
Nile Post • April 26, 2024
Airtel Uganda launched 'Art Home', a new initiative aimed at empowering local content creators by providing them with a platform to showcase their talent and monetize their work, further boosting the digital ecosystem in Uganda....more
CEO East Africa Magazine • March 7, 2024
Airtel Uganda received an award for its excellence in call centre operations at the Quality Standards and Continuous Improvement Kaizen (QSCIK) Awards, highlighting its commitment to customer service....more
The Independent Uganda • February 19, 2024
Japheth Aritho, the Managing Director of Airtel Mobile Commerce Uganda Ltd (Airtel Money), outlined his vision for expanding Airtel Money's role in Uganda's transition towards a cashless economy, focusing on innovation and inclusivity....more
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