AfterShip
AfterShip's Overview
AfterShip is a leading post-purchase and shipment tracking platform for e-commerce businesses worldwide. It empowers online retailers to enhance customer experience by providing branded tracking pages, proactive delivery notifications, seamless returns management, and insightful shipping analytics. AfterShip aims to bridge the gap between shipping and shopping, fostering customer loyalty and operational efficiency for its users.
Where is AfterShip's Headquarters?
HQ Function
Serves as the central hub for global operations, strategic planning, finance, and core product development.
Notable Features:
Situated in a prime urban location with excellent connectivity, the headquarters facilitates collaboration and access to international business networks. Specific architectural details are typical of a modern office within a commercial tower.
Work Culture:
Characterized by innovation, collaboration, and a fast-paced environment typical of a growth-stage tech company. Emphasis is placed on customer-centricity and agile development.
HQ Significance:
The Hong Kong headquarters is pivotal for AfterShip's global strategy, connecting its operations across Asia, North America, and Europe, and leveraging Hong Kong's status as an international finance and trade center.
Values Reflected in HQ: The headquarters' location and setup reflect AfterShip's values of global connectivity, efficiency, technological innovation, and customer focus.
Location:
AfterShip maintains a strong global presence with strategically located offices and distributed teams across North America, Europe, and Asia. This network supports worldwide sales, marketing, customer success, engineering, and operations, enabling AfterShip to serve its diverse international client base and adapt to regional market needs in the e-commerce logistics space.
Street Address:
7/F, Foo Tak Building, 365-367 Hennessy Road
City:
Wan Chai
State/Province:
Hong Kong Island
Country:
Hong Kong SAR, China
AfterShip's Global Presence
Austin, Texas, USA
Address: Various locations including tech hubs like Capital Factory, Austin, TX (Specific permanent address not publicly detailed for all teams)
To drive growth in the North American market, access a rich tech talent pool, and support regional customers effectively.
Shenzhen, China
Address: Operates within key tech parks (Specific address not publicly detailed)
To harness local engineering talent for product innovation and support global operations with proximity to manufacturing and supply chain hubs.
Toronto, Ontario, Canada
Address: Office located in a central business/tech district (Specific address not publicly detailed)
To cater to the growing Canadian market and leverage Toronto's diverse tech talent.
London, UK
Address: Office supporting European operations (Specific address not publicly detailed)
To serve the European e-commerce market and strengthen AfterShip's presence across the UK and continental Europe.
Various cities, India (e.g., Bangalore, Hyderabad)
Address: Multiple operational sites focusing on technology and support functions.
To leverage India's extensive IT talent pool for global product development, innovation, and round-the-clock customer support.
Buying Intent Signals for AfterShip
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of AfterShip
As of April 2025, AfterShip' leadership includes:
Investors of AfterShip
AfterShip has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
AfterShip has focused on strategic hires to bolster regional leadership and product innovation. While major C-suite turnovers have not been publicly highlighted in the last 12 months, key appointments in specialized roles indicate ongoing growth and market expansion efforts. Publicly available information on all executive movements below C-suite is limited.
New Appointments:
Technology (Tech Stack) used by AfterShip
Discover the tools AfterShip uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
AfterShip Email Formats and Examples
AfterShip commonly utilizes an email format based on the employee's first name. This direct and modern approach is prevalent in many tech companies, facilitating easier communication. Other formats might exist for specific roles or departments.
[first]@aftership.com
Format
teddy@aftership.com
Example
75%
Success rate
News and media
PR Newswire • October 25, 2023
AfterShip Unveils Returns Lifecycle Management Solution to Streamline E-commerce Returns
AfterShip announced a new comprehensive Returns Lifecycle Management solution, aiming to help online retailers optimize their returns process, reduce costs, and improve customer satisfaction through features like automated approvals, branded returns pages, and advanced analytics....more
Business Wire • May 9, 2023
AfterShip Launches Groundbreaking AI-Powered Email Editor to Revolutionize E-commerce Marketing
AfterShip introduced an AI-powered email editor designed to help e-commerce businesses create engaging marketing campaigns more efficiently. The tool leverages generative AI for content creation, personalization, and subject line optimization for post-purchase communications....more
TechCrunch • April 14, 2021
AfterShip, a platform for tracking online orders, raises $66M Series B led by Tiger Global
AfterShip announced a $66 million Series B funding round led by Tiger Global Management, with participation from Hillhouse Capital and existing investor IDG Capital. The funding was aimed at expanding its enterprise customer base, developing new e-commerce post-purchase solutions, and international growth....more
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