AERQ is a joint venture between LG Electronics and Lufthansa Technik, founded in 2019, headquartered in Hamburg, Germany. The company is dedicated to transforming the airline passenger experience and enabling new digital business models for airlines. AERQ's core offering is AERENA, an open IT platform that provides airlines with flexible, scalable, and data-driven solutions for inflight entertainment, connectivity, and cabin management. By combining consumer electronics expertise from LG with aviation certification and integration know-how from Lufthansa Technik, AERQ aims to digitalize the aircraft cabin, enhance passenger engagement, and create new revenue streams for airlines.
Serves as the central hub for AERQ's research, development, engineering, product management, sales, marketing, and administrative operations, driving innovation in digital cabin solutions.
Modern office facilities designed to foster collaboration and innovation, likely equipped with advanced R&D labs and showrooms to demonstrate AERQ's digital cabin technologies like the AERENA platform.
AERQ cultivates a dynamic, agile, and innovative work environment. It blends the technological expertise of LG Electronics with the aviation pedigree of Lufthansa Technik, fostering a culture of cross-functional teamwork, customer-centricity, and pioneering spirit akin to a tech start-up within a structured corporate framework.
The Hamburg location is significant due to its proximity to Lufthansa Technik's extensive facilities and the broader aviation ecosystem in one of Europe's leading aerospace clusters. This allows for strong collaboration, access to specialized talent, and a deep understanding of airline operational needs.
AERQ supports airlines globally with its digital cabin solutions. While its primary R&D and operational hub is in Hamburg, Germany, its global reach is amplified through its parent companies, LG Electronics and Lufthansa Technik. This allows AERQ to engage with and service airline customers across Asia-Pacific, the Americas, Europe, and the Middle East, providing sales, integration support, and maintenance services worldwide for its AERENA platform and related digital products.
Hein-Saß-Weg 22
Hamburg
Hamburg
Germany
Address: N/A (Operations integrated within parent company facilities like LG Electronics in Seoul, South Korea, and Lufthansa Technik's global network)
To ensure global market reach, provide localized support to airline customers across different regions (e.g., Asia, Americas, Middle East), and facilitate seamless integration projects by utilizing the established infrastructure and personnel of LG Electronics and Lufthansa Technik.
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As of April 2025, AERQ' leadership includes:
AERQ has been backed by several prominent investors over the years, including:
In the past 12 months, AERQ experienced a key leadership transition with Son Yob (Louis) Pak appointed as Co-CEO, succeeding Sang Soo Lee. This change marks a strategic step in AERQ's ongoing development and market expansion.
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AERQ likely follows standard corporate email formatting, commonly using a combination of first name and last name. The most probable format is 'firstname.lastname@aerq.com'.
firstname.lastname@aerq.com
Format
jane.doe@aerq.com
Example
90%
Success rate
AERQ Website • May 6, 2024
AERQ announced its participation in the Aircraft Interiors Expo (AIX) 2024 in Hamburg, inviting airlines to experience its AERENA platform. The showcase focuses on how AERENA can drive passenger engagement and create ancillary revenues through its open IT architecture and diverse applications....more
AERQ Website • March 7, 2024
AERQ and Air Cahana, a new U.S.-based airline, have formed a strategic partnership to equip Air Cahana's fleet with AERQ's AERENA in-seat system. This collaboration aims to deliver a personalized and immersive inflight entertainment experience for passengers....more
AERQ Website • February 20, 2024
AERQ is collaborating with Airline Catering Experts (ACE) to explore opportunities for integrating inflight retail and catering services with the AERENA platform, aiming to enhance passenger convenience and generate new revenue streams for airlines....more
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