Activ8me is an Australian-owned telecommunications company founded in 2002, dedicated to providing reliable and affordable internet and phone services to regional, rural, and remote Australia. They are one of the largest NBN Sky Muster™ satellite internet providers and also offer a range of other NBN technologies including Fixed Wireless, Fibre to the Premises (FTTP), Fibre to the Node (FTTN), and ADSL services. Activ8me's mission is to bridge the digital divide by connecting underserved communities, empowering them with access to essential online resources for education, business, and communication. They pride themselves on their Australian-based customer service and tailored solutions for the unique connectivity challenges faced by those living outside major metropolitan areas.
Serves as the central hub for operations, network management, customer support, sales, marketing, and strategic planning for its telecommunications services across Australia.
Modern office facilities equipped to handle a significant volume of customer interactions and network monitoring. Likely features advanced telecommunications infrastructure for testing and support.
Customer-centric and results-driven, with a strong focus on technical expertise and problem-solving to support regional Australians. Likely fosters a collaborative environment to tackle the unique challenges of remote connectivity.
The headquarters is crucial for coordinating Activ8me's national operations, especially its extensive NBN Sky Muster satellite service network, ensuring service quality and support for customers in some of Australia's most remote locations.
Activ8me's primary operational focus and customer base are within Australia, specializing in providing services to regional, rural, and remote Australian communities. While they utilize global satellite technology (like the NBN Sky Muster satellites) for service delivery, their direct market presence and offices are tailored to serve Australia. They may have international support operations, such as in the Philippines, to augment their Australian-based customer service teams.
126-130 High Street
Preston
VIC
Australia
Address: Information not publicly available for specific street address. Operates with BPO partners.
To augment the Australian support team, providing scalability and potentially 24/7 customer assistance capabilities for Activ8me's diverse customer base across different time zones within Australia.
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As of April 2025, Activ8me' leadership includes:
Activ8me has been backed by several prominent investors over the years, including:
No major publicly announced executive hires or exits have been prominently identified for Activ8me in the last 12 months through general web searches. The leadership team appears relatively stable.
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Activ8me likely uses standard corporate email formats. The most common formats are typically [first].[last]@activ8me.net.au or [first_initial][last]@activ8me.net.au.
[first].[last]@activ8me.net.au
Format
john.doe@activ8me.net.au
Example
80%
Success rate
Activ8me Blog • February 22, 2024
Activ8me highlights the nbn Sky Muster Plus Premium service, emphasizing its benefits for rural Australians, including faster speeds and more unmetered data for activities like VPN and video streaming during peak hours, aiming to provide an internet experience comparable to urban areas....more
CRN Australia • November 16, 2023
While not solely about Activ8me, this article mentions NBN Co's milestone of connecting its one millionth premises to its fixed wireless network. Activ8me is a key retail service provider for NBN Fixed Wireless, playing a role in achieving this milestone by connecting customers in regional and rural areas....more
ACCC (Australian Competition & Consumer Commission) • August 1, 2023
The ACCC reported on NBN Co's revised Special Access Undertaking (SAU) variation proposal. As a significant retail service provider of NBN services, Activ8me is directly impacted by such regulatory and pricing framework changes, which affect the plans and services they can offer to their regional customers....more
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