ServiceNow
ServiceNow's Overview
ServiceNow (NYSE: NOW) is a leading American digital workflow company that provides a cloud-based platform to help enterprises manage digital workflows for enterprise operations. Founded by Fred Luddy in 2003 and incorporated as ServiceNow in 2004, the company's solutions automate IT, employee, and customer workflows, aiming to improve efficiency, productivity, and user experience. The core Now Platform supports a wide range of applications for IT Service Management (ITSM), IT Operations Management (ITOM), HR Service Delivery, Customer Service Management (CSM), Security Operations, Creator Workflows and more, enabling businesses to achieve digital transformation and operate more intelligently with integrated AI capabilities.
Where is ServiceNow's Headquarters?
HQ Function
Serves as the primary center for executive leadership, global strategy formulation, core product development and engineering, worldwide marketing, and central corporate operations.
Notable Features:
The campus consists of modern, multi-building facilities designed to foster collaboration and innovation. It features state-of-the-art amenities, open and flexible workspaces, employee-focused facilities such as cafes and fitness areas, and incorporates sustainable design principles.
Work Culture:
ServiceNow is known for its fast-paced, innovative, and customer-centric work culture. It emphasizes core values of teamwork, diversity and inclusion, integrity, and a 'Hungry and Humble' mindset. Employees often describe the environment as dynamic, supportive, and offering significant opportunities for professional growth and impact.
HQ Significance:
Its Silicon Valley location provides ServiceNow with direct access to a rich pool of tech talent, numerous technology partners, venture capital, and a vibrant innovation ecosystem. The headquarters is the nerve center for strategic decision-making that drives ServiceNow's global operations and growth.
Values Reflected in HQ: The headquarters' design, amenities, and operational focus reflect ServiceNow's values of fostering innovation, enabling collaboration, prioritizing customer success, and cultivating a positive and inclusive employee experience.
Location:
ServiceNow maintains a robust global presence with operations spanning the Americas, Europe, Middle East, Africa (EMEA), and the Asia Pacific (APAC) region. The company serves its worldwide customer base through an extensive network of offices, advanced data centers, and a comprehensive partner ecosystem. These global facilities support a full range of functions including sales, customer support, professional services, research and development, and training, all tailored to meet regional market needs and ensure seamless delivery of its AI-powered platform and workflow automation solutions to enterprises across the globe.
Street Address:
2225 Lawson Lane
City:
Santa Clara
State/Province:
California
Country:
USA
ServiceNow's Global Presence
Amsterdam, Netherlands
Address: Hoogoorddreef 5, 1101 BA Amsterdam, Netherlands
Supports ServiceNow's continued growth and market penetration across the EMEA region by providing localized services, fostering relationships with regional customers and partners, and adapting solutions to meet specific European market demands.
Hyderabad, India
Address: Building No. H06, Phoenix SEZ, SY No. 30(P), 34 (P) & 35 (P), Hitec City 2, Gachibowli, Hyderabad, Telangana 500081, India
Leverages India's extensive technology talent pool to drive global product development, provide round-the-clock support, contribute significantly to ServiceNow's R&D pipeline, and support operations across various global regions.
London, United Kingdom
Address: The Broadgate Tower, 20 Primrose St, London EC2A 2EW, United Kingdom
Drives ServiceNow's business expansion and customer engagement within the critical UK&I market, managing key enterprise accounts and tailoring ServiceNow's platform offerings to local industry requirements and digital transformation initiatives.
Buying Intent Signals for ServiceNow
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of ServiceNow
As of April 2025, ServiceNow' leadership includes:
Investors of ServiceNow
ServiceNow has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Over the past 12 months, ServiceNow has made several strategic appointments and promotions within its executive leadership team to bolster its growth trajectory and drive innovation, particularly in AI and platform development. These changes reflect the company's focus on expanding its market leadership.
New Appointments:
Technology (Tech Stack) used by ServiceNow
Discover the tools ServiceNow uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
ServiceNow Email Formats and Examples
ServiceNow commonly uses the `firstname.lastname@servicenow.com` email format for its employees. This is the most prevalent format for professional communication with individuals at the company. While other formats might exist in rare cases, this pattern has a high likelihood of deliverability.
firstname.lastname@servicenow.com
Format
jane.doe@servicenow.com
Example
95%
Success rate
News and media
ServiceNow Press Room • May 7, 2024
ServiceNow Unveils New AI-Powered Innovations at Knowledge 2024 to Accelerate Business Transformation
At its annual Knowledge conference, ServiceNow introduced several new generative AI capabilities integrated into its Now Platform. These include Now Assist for ITOM, Security Operations, and a new AI-powered solution for Field Service Management, all designed to significantly boost productivity and operational efficiency for enterprises....more
ServiceNow Press Room • April 24, 2024
ServiceNow Announces First Quarter 2024 Financial Results
ServiceNow reported strong financial results for the first quarter of 2024, with subscription revenues reaching $2.52 billion, marking a 25% year-over-year growth (24.5% in constant currency). The company emphasized sustained customer demand for its AI-enhanced platform....more
ServiceNow Press Room • March 19, 2024
ServiceNow and NVIDIA Announce Partnership to Deliver Generative AI Solutions for Telcos
ServiceNow and NVIDIA have formed a strategic partnership to launch 'Telco Generative AI Solutions.' This collaboration aims to combine ServiceNow's expertise in telecom workflow automation with NVIDIA's advanced AI software and accelerated computing infrastructure to improve service experiences and operational efficiency for telecommunications companies....more
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