Observe.AI
Observe.AI's Overview
Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into 100% of customer conversations. The platform analyzes interactions, providing insights to optimize agent performance, automate quality assurance, improve coaching, and streamline compliance. By surfacing intelligence from every customer interaction, Observe.AI helps businesses enhance customer experience, boost operational efficiency, and drive revenue growth. Their solutions are trusted by leading enterprises to unlock the full potential of their contact center operations.
Where is Observe.AI's Headquarters?
HQ Function
The headquarters serves as the core for Observe.AI's executive leadership, strategic planning, product development, engineering, marketing, sales, and central business operations, guiding the company's global strategy.
Notable Features:
The office is likely a modern tech workspace designed to foster collaboration and innovation, featuring open-plan areas, advanced AV-equipped meeting rooms, and quiet zones, typical of Silicon Valley tech firms.
Work Culture:
Observe.AI fosters a fast-paced, innovative, and customer-centric work culture. Employees are encouraged to be data-driven, collaborative, and to tackle challenges in the AI and customer experience landscape with a growth mindset.
HQ Significance:
Its Silicon Valley location provides Observe.AI with crucial access to top-tier tech talent, venture capital, and a rich ecosystem of technology partners, customers, and industry events, fueling its growth and innovation in AI.
Values Reflected in HQ: The headquarters likely embodies Observe.AI's core values such as innovation, customer obsession, collaboration, data-driven decision-making, and a commitment to empowering its workforce.
Location:
Observe.AI maintains a significant global presence primarily through its headquarters in Redwood City, California, and its large technology and operations center in Bangalore, India. These strategic locations enable the company to serve a worldwide customer base, drive continuous product innovation by leveraging diverse talent pools, and provide comprehensive global support for its AI-driven contact center solutions across various industries and regions.
Street Address:
3 Lagoon Drive, Suite 240
City:
Redwood City
State/Province:
California
Country:
USA
Observe.AI's Global Presence
Bangalore, Karnataka, India
Address: IndiQube Lexington, Hosur Road, Koramangala Industrial Layout, Koramangala, Bengaluru, Karnataka 560095, India
Supports Observe.AI's global product development roadmap, enables 24/7 operational support, and contributes to research and innovation. It also serves as a key center for tapping into the APAC market and talent.
Buying Intent Signals for Observe.AI
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Observe.AI
As of April 2025, Observe.AI' leadership includes:
Investors of Observe.AI
Observe.AI has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Observe.AI has focused on strengthening its leadership team, notably with the appointment of a new VP of People in the last 12 months to support its scaling operations. Publicly announced C-suite departures have not been prominent, indicating leadership stability during this period.
New Appointments:
Technology (Tech Stack) used by Observe.AI
Discover the tools Observe.AI uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Observe.AI Email Formats and Examples
Observe.AI commonly uses the [firstname].[lastname]@observe.ai email format. This is a prevalent structure for professional communication within the company. While other formats might exist in isolated cases, this pattern is the most reliable for reaching out to Observe.AI employees.
firstname.lastname@observe.ai
Format
jane.doe@observe.ai
Example
85%
Success rate
News and media
Business Wire • February 28, 2024
Observe.AI Named to Forbes AI 50 List for 2024
Observe.AI announced its inclusion in the Forbes AI 50 list for 2024, recognizing it as one of North America's most promising privately-held artificial intelligence companies. This accolade highlights Observe.AI's innovation and impact in the AI-driven contact center space....more
Business Wire • November 29, 2023
Observe.AI Unveils Next-Generation AI Innovations to Maximize Contact Center Performance and Agent Empowerment
Observe.AI launched new AI-powered features, including advanced automated summarization, enhanced coaching workflows, and real-time agent assist capabilities, designed to significantly boost contact center productivity and empower agents....more
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