21st Century Insurance, established in 1958 and now a subsidiary of Farmers Insurance Group, specializes in providing personal auto insurance directly to consumers. It focuses on offering affordable coverage options, accessible 24/7 customer service, and leveraging digital platforms for policy management and claims processing. The brand aims to simplify the insurance experience for its customers across the United States.
Serves as a key corporate and administrative office for 21st Century Insurance, handling regulatory affairs and brand-specific operations within the broader Farmers Insurance Group framework.
The Wilmington office is part of a larger corporate presence in Delaware. Specific architectural details are not widely publicized, as operations are deeply integrated with Farmers Insurance's extensive facilities and infrastructure.
The work culture at 21st Century Insurance is aligned with its parent company, Farmers Insurance, emphasizing customer-centricity, integrity, and innovation in insurance. Employees often focus on providing efficient service and leveraging technology to meet policyholder needs.
Wilmington, Delaware, is a prominent center for corporate registrations and financial services. This location is significant for 21st Century's corporate governance, legal standing, and its historical roots before becoming part of Farmers Insurance.
21st Century Insurance conducts its business primarily within the United States, offering auto insurance policies to American consumers. While its direct operations are U.S.-based, it is part of Farmers Insurance Group, which in turn is a subsidiary of the Zurich Insurance Group, a global insurance provider headquartered in Switzerland. This connection provides 21st Century with the backing and stability of a major international financial services organization.
3 Beaver Valley Road
Wilmington
Delaware
USA
Address: 6301 Owensmouth Ave, Woodland Hills, CA 91367
Serves as the primary strategic and operational hub for Farmers Insurance Group nationwide, directly influencing and supporting 21st Century's offerings and customer service capabilities.
Address: 4600 East Paris Ave SE, Caledonia, MI 49316
Supports Midwestern and Eastern U.S. operations, crucial for delivering timely customer service and claims handling for policyholders in these regions under various Farmers Group brands.
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As of April 2025, 21st Century Insurance' leadership includes:
21st Century Insurance has been backed by several prominent investors over the years, including:
Key executive movements within Farmers Insurance Group often have an impact on its subsidiary brands like 21st Century Insurance. In the last year, Farmers has made strategic appointments to strengthen its leadership across various business units.
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Email communications from 21st Century Insurance or its representatives, particularly those integrated with the parent company Farmers Insurance, typically follow standard corporate formats. While direct customer service might use @21st.com, internal and broader corporate communications often utilize @farmers.com.
[first].[last]@21st.com (example for brand-specific communication) or [first].[last]@farmers.com (common for parent company employees)
Format
john.smith@21st.com
Example
75%
Success rate
PR Newswire • March 7, 2024
Farmers Insurance announced its successful deployment of Duck Creek's Reinsurance Management solution. This move aims to streamline and modernize its reinsurance operations, thereby enhancing efficiency and data management capabilities across the organization, which indirectly benefits subsidiaries like 21st Century Insurance through improved operational backbone....more
Business Wire • October 26, 2023
Farmers Insurance received recognition from J.D. Power for excellence in digital customer service. This award highlights its commitment to providing outstanding service through its website and mobile app, an area of focus that also enhances the experience for 21st Century Insurance customers who utilize these digital platforms....more
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