Gupshup
Gupshup's Overview
Gupshup is a global leader in conversational engagement, enabling businesses to connect with customers across various messaging channels through AI-powered solutions. Their platform facilitates rich, interactive conversations for marketing, sales, and support, serving a diverse range of industries worldwide. Gupshup empowers enterprises to build seamless customer experiences, automate interactions, and drive business growth through innovative conversational AI technologies.
Where is Gupshup's Headquarters?
HQ Function
Serves as the central hub for Gupshup's global operations, strategic decision-making, product innovation, and corporate functions.
Notable Features:
Located in a prominent downtown San Francisco high-rise, offering modern office amenities and access to a vibrant tech ecosystem. The office likely features collaborative workspaces designed to foster innovation.
Work Culture:
The HQ fosters a dynamic, innovative, and collaborative work environment. Employees often experience a fast-paced culture focused on cutting-edge AI and messaging technologies, with an emphasis on teamwork and customer-centric solutions.
HQ Significance:
Its San Francisco location places Gupshup at the epicenter of the tech industry, facilitating access to talent, partnerships, and investment opportunities, crucial for a leading AI and tech company.
Values Reflected in HQ: The headquarters' location and modern setup likely reflect Gupshup's values of innovation, global reach, and technological leadership, providing an environment conducive to developing advanced conversational AI solutions.
Location:
Gupshup supports a wide array of functions globally, including research and development, sales and marketing, customer support, and operations. With offices and teams spread across North America (USA, Mexico), Asia (India, Singapore, Indonesia, UAE), Europe (UK, Germany), Latin America (Brazil), and Africa (Nigeria), Gupshup provides localized services and support to its international clientele, enabling businesses worldwide to leverage its conversational engagement platform.
Street Address:
50 California Street, Suite 1500
City:
San Francisco
State/Province:
CA
Country:
USA
Gupshup's Global Presence
Mumbai, Maharashtra/India
Address: Gupshup Technology India Pvt. Ltd., Raheja Titanium, Western Express Highway, Geetanjali Railway Colony, Ram Nagar, Goregaon East, Mumbai, Maharashtra 400063, India
Serves as a critical center for catering to the rapidly growing digital user base in India and Southeast Asia, driving local product adaptations, customer engagement strategies, and talent acquisition.
Bangalore, Karnataka/India
Address: Gupshup Technologies, Indiranagar, Bangalore, Karnataka, India (Specific building details vary, multiple presence points)
Supports Gupshup's R&D efforts and product engineering for global solutions, while also catering to the strong enterprise market in South India.
Singapore, Singapore
Address: Registered office in Singapore (Specific address typically for corporate filings, operational teams may be distributed)
Facilitates expansion into the dynamic SEA digital economy, addressing the needs of diverse businesses in countries like Indonesia, Malaysia, Thailand, and Vietnam.
Buying Intent Signals for Gupshup
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Gupshup
As of April 2025, Gupshup' leadership includes:
Investors of Gupshup
Gupshup has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Gupshup has strengthened its executive team with key appointments in technology and international business development over the past year, indicating a focus on innovation and global expansion. No prominent executive departures have been widely publicized during this period.
New Appointments:
Technology (Tech Stack) used by Gupshup
Discover the tools Gupshup uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Gupshup Email Formats and Examples
Gupshup commonly utilizes an email format structured as an employee's first name followed by a period, then their last name, all preceding '@gupshup.io'. While this is a primary format, variations might exist for specific roles or departments within the company.
firstname.lastname@gupshup.io
Format
jane.doe@gupshup.io
Example
85%
Success rate
News and media
ET Telecom • November 28, 2023
Nokia partners with Gupshup to enable enterprise messaging services globally
Gupshup announced a partnership with Nokia to leverage Nokia's Network as Code platform with developer portal. This collaboration aims to enable enterprises globally to utilize Gupshup's advanced conversational messaging solutions through telco APIs, thereby enhancing customer engagement capabilities....more
PR Newswire • October 11, 2023
Gupshup.ai Launches ACE LLM, A Domain-Specific LLM For Enterprises
Gupshup.ai introduced ACE LLM, a family of domain-specific large language models (LLMs) specifically fine-tuned for enterprise functions such as marketing, commerce, support, HR, and IT. These LLMs are designed to deliver more accurate, relevant, and effective conversational AI experiences....more
YourStory • June 1, 2023
Gupshup acquires customer service platform OneDirect to bolster AI-powered CX offerings
Gupshup completed the acquisition of OneDirect, a prominent platform specializing in AI-enabled customer service solutions. This strategic move is aimed at significantly enhancing Gupshup's conversational engagement offerings and solidifying its market position in the customer experience (CX) domain....more
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