Gupshup
Gupshup's Overview
Gupshup is a global leader in conversational engagement, empowering businesses to connect with customers across a multitude of messaging channels through AI-powered solutions. They provide a comprehensive platform for building, deploying, and managing chatbots, messaging campaigns, and conversational experiences on services like WhatsApp, SMS, RCS, Instagram, and many others. Gupshup aims to transform how businesses interact with their audience, making communication more intuitive, personalized, and effective worldwide.
Where is Gupshup's Headquarters?
HQ Function
Serves as the central hub for Gupshup's global strategy, product innovation, marketing, business development, and corporate operations.
Notable Features:
Modern office facilities designed to foster collaboration, creativity, and agile development, situated in a key technology district.
Work Culture:
Characterized by innovation, customer-centricity, and a fast-paced environment. Gupshup promotes a culture of continuous learning, global teamwork, and embracing cutting-edge AI technologies.
HQ Significance:
The San Francisco headquarters is pivotal for Gupshup's access to top tech talent, venture capital, strategic partnerships, and insights into emerging market trends, driving its global leadership in conversational AI.
Values Reflected in HQ: The headquarters embodies Gupshup's core values of innovation, global ambition, customer success, and technological excellence in the conversational AI domain.
Location:
Gupshup operates globally with a significant presence across North America, Asia (with major hubs in India), Europe, Latin America, the Middle East, and Africa. Their worldwide network of offices and remote teams supports functions including sales, marketing, customer success, engineering, and product development, enabling businesses across diverse industries and geographies to leverage their advanced conversational AI and messaging solutions.
Street Address:
500 Treat Ave, Suite 200
City:
San Francisco
State/Province:
CA
Country:
USA
Gupshup's Global Presence
Mumbai, Maharashtra/India
Address: Gupshup Technologies Pvt. Ltd., The Ruby, 10th Floor, Senapati Bapat Marg, Dadar West, Mumbai, Maharashtra 400028, India
To drive product innovation, cater to the expansive Indian and Southeast Asian markets, and provide localized solutions and support for conversational engagement.
Bangalore, Karnataka/India
Address: Gupshup Technologies Pvt. Ltd., [Specific Bangalore Address - e.g., WeWork Vaishnavi Signature, Outer Ring Road, Bangalore]
To enhance Gupshup's R&D capabilities, particularly in AI and machine learning, and support the company's growth initiatives in South Asia.
London, United Kingdom
Address: [Specific London Address or WeWork/Regus if applicable]
To expand Gupshup's footprint in the European market, tailoring conversational AI solutions to meet regional business needs and compliance standards.
Buying Intent Signals for Gupshup
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Gupshup
As of April 2025, Gupshup' leadership includes:
Investors of Gupshup
Gupshup has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
In the past 12-18 months, Gupshup has strategically expanded its leadership team, notably appointing a new Chief Marketing Officer and a Global VP of Human Resources, to steer its global growth and reinforce its market position in conversational AI. No major executive departures have been publicly announced during this period.
New Appointments:
Technology (Tech Stack) used by Gupshup
Discover the tools Gupshup uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Gupshup Email Formats and Examples
Gupshup commonly uses email formats such as [first].[last]@gupshup.io and [first_initial][last]@gupshup.io. Understanding these patterns can be useful for professional outreach.
[first].[last]@gupshup.io
Format
jane.doe@gupshup.io
Example
90%
Success rate
News and media
Business Standard • February 7, 2024
Gupshup partners with TransUnion to offer credit solutions on WhatsApp
Gupshup announced a partnership with TransUnion to provide credit education, report access, and score monitoring services directly to customers via WhatsApp, aiming to enhance financial literacy and inclusion....more
TechCrunch • October 4, 2023
Gupshup launches ACE LLM family to help enterprises build custom chatbots
Gupshup unveiled ACE LLM, a new family of domain-specific large language models tailored for enterprise functions like marketing, commerce, support, HR, and IT. These models are designed to help businesses build custom chatbots and conversational experiences with greater accuracy and relevance....more
Exchange4Media • May 10, 2023
Salim Ali joins Gupshup as Chief Marketing Officer
Gupshup appointed Salim Ali as its new Chief Marketing Officer. Ali will be responsible for leading Gupshup's global marketing strategy, brand development, and growth initiatives as the company continues to expand its conversational engagement platform....more
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