Gupshup
Gupshup's Overview
Gupshup is a global leader in conversational engagement, enabling businesses to connect with customers across a multitude of messaging channels like SMS, WhatsApp, RCS, Instagram, and others. Leveraging AI-powered solutions, Gupshup facilitates rich, interactive experiences for marketing, sales, and support, helping enterprises build stronger customer relationships and drive business outcomes. Their platform supports the entire customer lifecycle with tools for automated messaging, chatbot development, and customer journey orchestration.
Where is Gupshup's Headquarters?
HQ Function
The San Francisco headquarters serves as the central hub for Gupshup's global strategy, corporate governance, business development, marketing, and key research and development initiatives.
Notable Features:
Situated in a prominent downtown San Francisco high-rise, the headquarters offers modern office facilities designed to foster collaboration, creativity, and innovation among its teams. It likely features open-plan workspaces, state-of-the-art communication technology, and meeting areas conducive to agile development.
Work Culture:
Gupshup's HQ work culture is characterized by a fast-paced, innovative, and customer-centric environment. Employees often describe it as collaborative and dynamic, with a strong emphasis on technological advancement and solving complex communication challenges for global businesses.
HQ Significance:
The San Francisco headquarters is significant for Gupshup's access to top tech talent, proximity to venture capital, strategic partnerships, and its position within the North American market, a key region for SaaS and enterprise technology.
Values Reflected in HQ: The headquarters' design and operations likely reflect Gupshup's core values of innovation, customer obsession, global reach, and agility, providing an environment where these values can thrive.
Location:
Gupshup supports businesses worldwide with its conversational engagement platform. Its global operations span across North America, Latin America, Europe, the Middle East, Africa, and Asia-Pacific. This widespread presence allows Gupshup to provide localized support, understand regional market nuances, and deliver its AI-powered messaging solutions to a diverse international clientele, facilitating functions like customer service, marketing automation, and sales engagement on a global scale.
Street Address:
50 California Street, Suite 1500
City:
San Francisco
State/Province:
CA
Country:
USA
Gupshup's Global Presence
Mumbai, Maharashtra/India
Address: Unit No. 201, 2nd Floor, Ackruti Star, MIDC Central Road, Andheri (East), Mumbai – 400093, India
Serves as a critical center for product development, innovation, and catering to the expansive and diverse customer base in India and surrounding regions. It plays a key role in Gupshup's global service delivery and R&D efforts.
Bangalore, Karnataka/India
Address: Gupshup Technology India Pvt Ltd, Indiqube Golf View, 3rd floor, NAL Wind Tunnel Road, Murgesh Pallya, Bangalore 560017, India
Drives key aspects of Gupshup's technology roadmap and supports global product development by tapping into Bangalore's extensive pool of skilled software engineers and AI specialists.
Dubai/UAE
Address: Office 2305, Indigo Icon Tower, Cluster F, Jumeirah Lake Towers, Dubai, UAE
Spearheads Gupshup's expansion and growth in the rapidly evolving MEA market, tailoring conversational AI solutions to meet local business needs and regulatory environments.
Buying Intent Signals for Gupshup
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Gupshup
As of April 2025, Gupshup' leadership includes:
Investors of Gupshup
Gupshup has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Gupshup has made strategic leadership appointments in the last 12 months, notably strengthening its technology leadership with a new CTO and bolstering its regional sales leadership in the MEA region. No major executive departures have been publicly announced during this period.
New Appointments:
Technology (Tech Stack) used by Gupshup
Discover the tools Gupshup uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Gupshup Email Formats and Examples
Gupshup typically uses a standard email format for its employees, primarily based on first name and last name combinations. While multiple formats might exist, the most common one is often preferred for official communications.
[first].[last]@gupshup.io
Format
jane.doe@gupshup.io
Example
85%
Success rate
News and media
Gupshup Blog • May 21, 2024
Gupshup Unveils Conversational Buyers Journey to Empower Ecommerce Brands
Gupshup announced the launch of Conversational Buyers Journey, a new solution designed to help e-commerce and retail brands enhance customer engagement and drive sales through personalized, AI-driven conversations across channels like WhatsApp, Instagram, and RCS....more
PR Newswire • September 26, 2023
Gupshup.ai Launches ACE LLM, a Family of Domain-Specific LLMs for Enterprise Conversational AI
Gupshup introduced ACE LLM, a suite of large language models tailored for specific enterprise functions like marketing, commerce, support, HR, and IT. This initiative aims to provide businesses with more accurate and context-aware conversational AI solutions....more
Business Wire • May 23, 2023
Gupshup Unveils Auto Bot Builder, a GPT-Powered Tool to Create Advanced Chatbots Instantly
Gupshup launched Auto Bot Builder, a tool leveraging GPT technology that allows businesses to rapidly create sophisticated chatbots by simply providing website content or documents, significantly reducing development time and effort....more
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