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Aircall's Overview

Total employees850
HeadquartersParis
Founded2014

Aircall is a cloud-based phone system and call center software solution designed for modern businesses. It empowers sales and support teams to communicate effectively with customers worldwide through voice calls, robust integrations with popular CRM and helpdesk tools (like Salesforce, HubSpot, Zendesk), and advanced call management features. Aircall aims to make phone support as easy to manage as any other business workflow, enhancing productivity and customer satisfaction.

Where is Aircall's Headquarters?

HQ Function

Serves as a key operational hub, driving Aircall's product innovation, engineering, European market strategy, and housing parts of its executive leadership. It's a central point for its foundational development and European growth.

Notable Features:

Modern office space located in a vibrant Parisian district, designed to foster collaboration and innovation, equipped with state-of-the-art technology to support its dynamic workforce.

Work Culture:

Aircall's Paris HQ fosters a dynamic, fast-paced, and collaborative work environment. It emphasizes innovation, customer-centricity, and teamwork, reflecting its scale-up culture with a strong international team.

HQ Significance:

The Paris headquarters is significant as one of Aircall's founding locations and a major center for its technological development and European operations, playing a crucial role in its global expansion and product strategy.

Values Reflected in HQ: The office design and atmosphere reflect Aircall's values of transparency, collaboration, innovation, and a human-centric approach to technology and teamwork.

Location:

Aircall maintains a strong global presence with key offices in North America (New York), Europe (Paris, Madrid, London, Berlin), and Asia-Pacific (Sydney). This international network enables Aircall to provide localized sales, customer support, and operational services to its diverse customer base worldwide. Functions supported globally include product development, engineering, marketing tailored to regional needs, customer success management ensuring client satisfaction across time zones, and strategic partnerships.

Street Address:

11 Rue de Mogador

City:

Paris

State/Province:

Île-de-France

Country:

France

Aircall's Global Presence

New York, NY, USA

Address: 43 West 23rd Street, New York, NY 10010, USA

To spearhead Aircall's growth and operations in North America, providing localized support and tailored solutions to businesses across various industries in the region.

Sydney, NSW, Australia

Address: Level 2, 11-17 York Street, Sydney, NSW 2000, Australia

To expand Aircall's footprint in the APAC region, offering its cloud communication solutions to a growing number of businesses and providing local expertise and support.

Madrid, Spain

Address: Paseo de la Castellana, 77, 28046 Madrid, Spain

To strengthen Aircall's presence in the Iberian Peninsula and Southern European markets, offering tailored solutions and local language support.

London, United Kingdom

Address: Central London (Specific address may vary, often flexible/co-working for tech companies)

To expand market share and provide dedicated support for businesses in the UK and Ireland, adapting Aircall's offerings to local business needs.

Buying Intent Signals for Aircall

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Aircall

As of April 2025, Aircall' leadership includes:

Michael Haske - Chief Executive Officer
Olivier Pailhès - Co-founder & Board Member
Jonathan Anguelov - Co-founder
Pierre-Baptiste Béchu - Co-founder
Alan Talanoa - Chief Technology Officer
Pablo Gargiulo - Chief Revenue Officer
Florence Touzé - Chief People Officer
Jeff Reekers - Chief Marketing Officer

Investors of Aircall

Aircall has been backed by several prominent investors over the years, including:

Goldman Sachs Asset Management
DTCP
Balderton Capital
Insight Partners
eFounders
Molten Ventures (formerly Draper Esprit)
Adams Street Partners
NextWorld Capital
Gaia Capital Partners

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits1

In the past year, Aircall experienced a significant leadership change with Michael Haske appointed as CEO in January 2024. He succeeded co-founder Olivier Pailhès, who transitioned to a Board Member role, continuing to guide Aircall's strategic vision.

Departures

Olivier Pailhès, Olivier Pailhès transitioned from his role as CEO to become a Board Member of Aircall.

New Appointments:

Michael Haske, Michael Haske was appointed as the new CEO of Aircall to lead its next phase of growth.

Technology (Tech Stack) used by Aircall

Discover the tools Aircall uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Aircall Email Formats and Examples

Aircall commonly uses email formats such as [first].[last]@aircall.io (e.g., jane.doe@aircall.io) and [first_initial][last]@aircall.io (e.g., jdoe@aircall.io). The first.last pattern is frequently observed.

first.last@aircall.io

Format

jane.doe@aircall.io

Example

90%

Success rate

News and media

Business WireMarch 20, 2024

Aircall Unveils AI-Powered Capabilities to Revolutionize Business Communication

Aircall introduced a suite of new AI-powered features for its cloud phone system, including call summarization, transcription, and sentiment analysis. These capabilities aim to improve productivity, agent coaching, and customer interaction quality for businesses using Aircall....more

Aircall Blog / TechCrunchJanuary 16, 2024

Aircall Appoints Michael Haske as New CEO to Drive Next Phase of Growth

Aircall announced the appointment of Michael Haske as its new Chief Executive Officer, succeeding co-founder Olivier Pailhès. Haske brings extensive SaaS leadership experience to steer Aircall's continued global expansion. Pailhès transitioned to a board member role....more

G2 Crowd / Aircall PressMay 15, 2024

Aircall Consistently Recognized as a Leader in G2 Reports for VoIP and Call Center Software

Aircall continues to be recognized as a Leader in multiple categories, including VoIP Providers and Contact Center Operations, in G2's Spring/Summer 2024 Grid Reports. This is based on high customer satisfaction scores and substantial market presence, underscoring its strong performance and user approval....more

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